> IBM Corporation > ITCAM for Microsoft Applications Customer Implementation Review Case Study

ITCAM for Microsoft Applications Customer Implementation Review Case Study

Case Study Published By: IBM Corporation
IBM Corporation
Published:  Jun 28, 2011
Type:  Case Study
Length:  5 pages

IBM Tivoli® Composite Application Manager (ITCAM) for Transactions provides end-to-end transaction tracking and visualization capabilities, allowing IT teams to more quickly and easily isolate problems and, in turn, allowing faster problem resolution. This comprehensive solution also provides capabilities for real end-user monitoring, robotic monitoring, and Internet service monitoring.

Managing a mixed platform and vendor IT environment presents many challenges. The problems escalate with the number of different tools used to manage the infrastructure. Customers are looking to reduce the number and variety of management tools they must use. One early adopter of IBM’s ITCAM for Microsoft Applications shares the lessons learned from that experience and comments on the benefits of the latest version.

Tags : 
enterprise monitoring, service management, tivoli, itcam, netcool, business service, composite application, soa governance, application performance, monitoring, websphere, application monitoring, transaction tracking, diagnostic, ibm isms, application performance management, enterprise resource planning, enterprise software, service oriented architecture