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Raise Your Voice to the Cloud

White Paper Published By: AT&T
Published:  Nov 07, 2011
Type:  White Paper
Length:  2 pages

Cloud services not only transform how you deliver voice services, they transform what you can do with voice.  You can have the time savings and easier management benefits of a hosted voice solution, with the agility of cloud as you roll out advanced communication and collaboration capabilities to:

  • Pick up a voice mail on your notebook or an email on your smartphone
  • Route calls to multiple fixed and mobile devices using a single phone number
  • Switch easily between calls, instant messages, email or web conferences
  • Merge intelligent call routing with customer relationship management (CRM) apps to match the right call center agent with the problem at hand
  • View presence information to locate and communicate with key decision makers quickly                             

Tags : 
cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm, call routing, custom relationships, communication, mobile devices, delivery, transform, deployment, cycles