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Why It Pays to Properly Implement Basic Help Desk Practices

White Paper Published By: Dell Software
Dell Software
Published:  Jul 18, 2012
Type:  White Paper
Length:  6 pages

Quest Software, now a part of Dell

The help desk coordinates users and their equipment; when it cuts corners, it shows. This paper explains why basic processes are important to run a successful help desk.  



Tags : 
technology, basic help desk, help desk, practices, user, best practices, customer service, project management, business technology, research