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Comparison of Avaya and ShoreTel Unified Communication Solutions

White Paper Published By: ShoreTel
Published:  Oct 26, 2012
Type:  White Paper
Length:  12 pages

Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage.
By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities.
The white paper walks you through direct apples-to-apples comparisons of different aspects of each solution, including:

.    Deployment and management
.    Redundancy and availability
.    Scalability and upgrades
.    Overall total cost of ownership (TCO)
.    Customer satisfaction ratings
The paper also demonstrates that ShoreTel UC offers numerous advantages that enable businesses to capitalize on the benefits of unified communications without adding costs or complexity.

Tags : 
unified communications, shoretel, all in one ip, telecom, enterprise applications, business technology, research