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Case Studies of Effective Use of Technology In Banking

Case Study Published By: Verint
Published:  Apr 18, 2013
Type:  Case Study
Length:  13 pages

The vision for Celent’s Model Bank research was to try to answer an apparently simple question: “What would it look like for a bank to do everything right with today’s technology?” Of course, the question is not nearly as simple as it appears. The terms “everything” and “right” will mean very different things to different banks depending on their size, the complexity of their operations and product sets, and their technological starting points. While there is no such thing as a “Model Bank”—every bank does some things well, and others not as well when it comes to technology—it is possible to conceive of a “Model Bank” through real world examples of effective usage of technology.

Tags : 
banking, big data, technology, financial, effective use, analytics, application integration, application performance management, best practices, business activity monitoring, business analytics, business integration, business intelligence, business management, business metrics, business process management, corporate governance, customer interaction service, customer relationship management, customer satisfaction