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Modern Lending and Banking Three Steps to Delivering a Superior Customer Experience

White Paper Published By: DocuSign
DocuSign
Published:  Jun 25, 2014
Type:  White Paper
Length:  12 pages

Regulatory actions have forced financial institutions to re-strategize their business models, an approach that could increase or decrease profitability depending on the strategy chosen. Banking executives who want to stay competitive must focus on differentiating their services based on the customer experience and streamline related costs.

This complimentary report examines modern lending and banking trends and identifies the implementation of eSignature technologies as a reinvention strategy to:

Align customer and business priorities

Assess which processes can be optimized to drive customer satisfaction

Adopt a unified, enterprise-wide strategy



Tags : 
docusign, financial institutions, regulatory actions, streamline, reinvention strategies, customer experience, banking executives, enterprise applications