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5 Ways to Satisfy Both Business and User Demands for IT Service

White Paper Published By: CA Technologies
CA Technologies
Published:  Jul 16, 2014
Type:  White Paper
Length:  13 pages

Thanks to the consumerization of IT, today’s users have been trained to expect more compelling and higher-value experiences from their online interactions – so the old ways of doing things may not cut it going forward.

This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.

Download now to find out more.



Tags : 
cloud service management, mobile computing, mobile data systems, customer interaction service, service management, cloud computing