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Equifax Success Story

White Paper Published By: Clarizen
Published:  Sep 23, 2015
Type:  White Paper
Length:  3 pages

One of the key challenges for Equifax's Creative Services Leader Dorian Usherwood – whose team works on upwards of 2,500 projects each year — was to ensure that the company was not just a “production shop,” but instead a “strategic business partner” with the capacity to respond to requests, and help drive organizational goals, objectives and growth.

With Clarizen, Dorian Usherwood was able to implement a new, flexible staffing model within the creative services function, so that all team members could connect, communicate and collaborate, including: agencies of record, internal art and video directors, creative services leaders, production management, and freelancers.


  • Increase in project load because of newfound accountability, transparency and visibility.
  • Increase in projects completed ahead of time.
  • Increase in overall team productivity across the creative services team.
  • Increased team efficiency.
  • Better cross-functional collaboration.
  • Ability to track project lifecycle.

Tags : 
equifax, clarizen, project management, project management tools, productivity, employee performance, business technology