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Quarterly Digital Intelligence Briefing: The CX Challenge

White Paper Published By: Adobe
Published:  Nov 11, 2015
Type:  White Paper
Length:  52 pages

Econsultancy's Quarterly Digital Intelligence Briefings look at some of the most important trends affecting the marketing landscape.

The following sections are featured in the report:

  • Complexity of customer experience
  • CX is a team sport
  • Mobile excellence in the age of context
  • Bridging the digital and physical gap
  • Internet of Things and wearable tech
  • The importance of design

Download the Quarterly Digital Intelligence Briefing (The CX Challenge) to find out the struggles and successes of modern customer experience (CX).

Tags : 
trends of marketing landscape, digital intelligence, cx challenge, customer experience, mobile excellence, internet of things, modern customer experience, complexity of customer experience, mobility, wearable tech, customer relationship management, customer satisfaction, customer experience management