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How to Overcome Today’s Top ITSM Challenges

White Paper Published By: ServiceNow
Published:  Jan 13, 2017
Type:  White Paper
Length:  12 pages

Overcome these four obstacles to deliver IT services everyone will love

You and your company deserve a service desk that is truly helpful. Learn from this blueprint how to deliver a delightful IT experience that will help you go from:

  • Poor support to customer delight
  • No control to a predictable experience
  • Managing costs to demonstrating value
  • Rigid to agile

Tags : 
it management, it automation, it ticketing, help desk, service desk, customer, service, management, itsm, it service management