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AI Meets Collaboration

Published By: Cisco EMEA     Published Date: Mar 05, 2018
Advanced Technology is having a growing impact on our everyday lives. Adoption of advanced technologies and virtual assistants such as Amazon Echo and Google Home are becoming more mainstream in homes. Meanwhile organizations worldwide are increasingly looking at how to implement similar technologies to improve productivity, speed workflows, and increase collaboration among employees, business partners, and even customers. To date, little is known about perceptions of technologies such as artificial intelligence (AI) and virtual assistants in the workplace and how they will impact how we work in the future.
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technology, customers, enterprise, business
    
Cisco EMEA

Grow your business with Cisco IT solutions

Published By: Cisco EMEA     Published Date: Nov 08, 2018
You want your business to grow. Be profitable. And stay competitive. Having a robust network is key to your success. Cisco is the worldwide leader in technology. Our SMB portfolio delivers the reliable, scalable, and highly secure IT infrastructure that your business needs. Staying ahead of market trends is vital to the success of your business. Cisco can help keep your business on the move while helping to secure your data, devices, and infrastructure. To find out how, download this whitepaper today.
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Cisco EMEA

Gartner’s 2018 Magic Quadrant for the CRM Customer Engagement Center

Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk

Ten things to consider before you invest in video conferencing

Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
Video conferencing has long been thought of as the technology for the other half, something to be used by the Fortune 500 companies and executives in corner offices, the ones handling mergers and acquisitions and the like—not something that the average business could afford or make use of. In the last few years, however, a series of technological advances have changed that notion, making video conferencing not only a viable technology for businesses of all sizes but a necessity.
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business processes, compatibility, costs, quality, network management, business intelligence, data quality, productivity
    
LifeSize, a division of Logitech

Modernize IT to unleash productivity: How small and midsize businesses can drive growth

Published By: HPE     Published Date: Mar 02, 2016
For small and midsize businesses, the realities of a dynamic marketplace and ever-changing customer expectations pose continual challenges and opportunities. Big Data, the cloud and mobility are changing the way information moves and connections are made across the organization, offering productive potential while promising competitive advantage. But adoption of these advanced technologies will require a transformation in the capacities, functions and methods of IT.
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HPE

Storage 101: Getting Smart about Scaling Up

Published By: Dell EMC     Published Date: Nov 03, 2016
Small and midsize businesses grapple with the same massive data growth that’s challenging larger organizations, yet they have fewer resources to devote to managing the deluge. A new option from Dell EMC, powered by an Intel® Xeon® processor, is finally giving SMBs access to storage area network technology that’s affordable and easy to manage. Read this white paper to learn more now, including what this technology can offer in terms of benefits, performance, and more.
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storage, server-based, san, vmware, raid, storage management, data integration
    
Dell EMC

eBook: Overcoming the Obstacles to the All Flash Datacenter

Published By: Hewlett Packard Enterprise     Published Date: Sep 25, 2017
Read our eBook, which will reveal the top 6 challenges that can slow your adoption of all flash technology, and show you how to overcome them.
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Hewlett Packard Enterprise

Is a Hyper converged Infrastructure Cost-Competitive with the Cloud?

Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
The Cloud, once a radical idea in IT, is now mainstream. Whether it’s email, backup or file sharing, most consumers probably use a cloud service or two. Similarly, most IT professionals are familiar with cloud service providers such as Amazon, Google and Microsoft Azure, and many companies have moved at least some of their information technology processes into the cloud. In fact, the cloud has become so popular it’s easy to assume that running IT applications on-premises is not cost competitive with a cloud based service. In this report Evaluator Group will test the validity of that assumption with a TCO (Total Cost of Ownership) model analyzing a hyperconverged appliance solution from HPE and a comparable cloud service from Amazon Web Services (AWS).
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infrastructure, cost competitive, cloud, hyper converged, amazon web services, total cost of ownership, tco
    
Hewlett Packard Enterprise

Hyperconverged Infrastructure Implementation Strategies

Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
In recent years, it seems like technology is changing faster than it used to in decades past. As employees devour newer technologies such as smartphones, tablets, wearables, and other devices, and as they become more comfortable with solutions such as Dropbox and Skype, their demands on enterprise IT intensify. Plus, management and other decision makers are also increasing their demands on enterprise IT to provide more infrastructure with less cost and time. Unfortunately, enterprise IT organizations often don’t see much, if any, associated increases in funding to accomodate these demands.
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hyperconverged, infrastructure, implementation, data metrics, protection, recovery, public cloud
    
Hewlett Packard Enterprise

Differentiate Your Business With a Cloud Contact Center

Published By: Cisco     Published Date: Feb 12, 2016
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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Cisco

2015 Gardner Magic Quadrant: Group Video Systems Offer

Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, application performance management, business activity monitoring, business analytics, business process automation, data center
    
Cisco

Modernize IT to unleash productivity

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2016
For small and midsize businesses, the realities of a dynamic marketplace and ever-changing customer expectations pose continual challenges and opportunities. Big Data, the cloud and mobility are changing the way information moves and connections are made across the organization, offering productive potential while promising competitive advantage. But adoption of these advanced technologies will require a transformation in the capacities, functions and methods of IT.
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best practices, business optimization, business management, application management, enterprise application, business intelligence, productivity, application performance management, content integration, project management
    
Hewlett Packard Enterprise

Taking Stock of Mobile Solutions in Finance

Published By: Samsung     Published Date: Dec 18, 2015
Download this whitepaper to learn how mobile technology can redefine banking, improve the customer experience, and empower financial advisors.
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Samsung

Mobile Solutions Make the Rounds

Published By: Samsung     Published Date: Dec 18, 2015
Download this whitepaper to see how mobile technology can help improve patient care, communication, and security
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Samsung

Working with City TechCollaborative/City Digital, Chicago

Published By: HERE Technologies     Published Date: Dec 06, 2018
More than half the world’s population now lives in towns and cities, putting pressure on current infrastructures. As a fast-growing city, Chicago wanted to harness enormous advances in technology to improve quality of life. It created City Tech Collaborative/City Digital. HERE joined the collaborative in October 2017 and this case study takes a brief look at the solutions it has already worked on, including easing congestion on Chicago Cubs games nights. HERE is one of the largest tech companies in Chicago, with more than 1,100 employees invested in it. They are committed to improving quality of life for themselves, their neighbors and future generations of Chicagoans.
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public sector, urbanization, traffic management
    
HERE Technologies

Relevance is everything whitepaper: How location data improves advertising efficiency

Published By: HERE Technologies     Published Date: Dec 06, 2018
Advertisers are beginning to invest in location insights which give them data on how and why transactions are made in specific places. U.S. marketers are poised to double their spend on location-targeted mobile ads between 2017 and 2021 to $32 billion, according to research firm BIA/Kelsey. Understanding location is key to gaining insights and making change. HERE offers data sets and services that advertisers can use to contextualize consumer movements and habits in the world around them. This gives them well-timed and relevant advertising.
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location data, ad tech, location targeting
    
HERE Technologies

Location Intelligence: bridging the biggest gap in advertising

Published By: HERE Technologies     Published Date: Dec 06, 2018
Advertisers have made great strides in understanding consumers’ digital journeys. But in order to truly map the steps of the consumer – including bridging the journeys between digital and physical worlds – you need advanced location-enabled intelligence. Find out how precise real-world geometry gives you the context you require to create personalized consumer experiences with the HERE and Location-Based Marketing Association (LBMA) white paper. HERE Technologies gives you the location context you need to make sense of your dynamic user data. Mapping consumer movements to real-world elements such as points of interest, retailers and their building shapes allows you to observe consumer journeys to within meters, and deliver more timely, accurate campaign messages.
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location data, ad tech, location targeting
    
HERE Technologies

Counterpoint Report - ranking Location Intelligence and Data Platforms

Published By: HERE Technologies     Published Date: Dec 06, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and how you can harness the benefits and apply them to advertisement campaigns to attain more granular segmentation, precise targeting and a better audience experience. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
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HERE Technologies

How location data boosts ad relevance: a case study with adsquare

Published By: HERE Technologies     Published Date: Dec 06, 2018
adsquare offers brands insights into customer behaviors and footfall to underpin digital marketing campaigns. Using a detailed brief of the audience the brand wishes to reach, adsquare gathers data from a range of mobile, online and offline sources. This rich data gives a brand a stronger opportunity to create relevant campaigns for their audiences. It is critical to adsquare’s success that its data sources are reliable. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is building and sharing real-time location intelligence with adsquare which reveals patterns to show how and why customers make transactions in specific places.
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location data, ad tech, location targeting
    
HERE Technologies

Relevance is everything infographic: How location data improves advertising efficiency

Published By: HERE Technologies     Published Date: Dec 06, 2018
How can brands make the most of the growing opportunities offered by location data? Understanding location and its connection to customer behavior is key to gaining full and reliable insights and making efficient change. HERE is building and sharing real-time location intelligence which reveals why customers make transactions in specific places. HERE’s Open Location Platform contextualizes consumer motivations in the world around them. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE also shares its own insights into the future of reaching customers on their mobile devices as they travel, including in-car advertising.
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location data, ad tech, location targeting
    
HERE Technologies

Campus Wireless LAN Technology Design Guide

Published By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
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customer engagement, business practices, technology, design management, wireless communications, best practices, business intelligence, business management, customer experience management
    
Cisco

Cisco Intelligent WAN Design Guide and Summary

Published By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
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design guide, customer engagement, design management, system management, best practices, business intelligence, business management, system management software, productivity, project management
    
Cisco

Simplify Your Network

Published By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
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framework, network infrastructure, communications, optimization, network management, best practices, productivity
    
Cisco

The Cisco Connected Factory: Powering a Renaissance in Manufacturing

Published By: Cisco     Published Date: Jun 21, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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Cisco

TWTV: The Technical Reality of the Internet of Things

Published By: Cisco     Published Date: Jun 22, 2016
With 50 to 100 billion things expected to be connected to the Internet by 2020, we are now experiencing a major paradigm shift that is revolutionizing business. More and more of the objects we use every day—including those in our factories, utilities, and railroads—are used to capture and distribute information that is helping us know more and do more. The TechWiseTV team and guest experts take an in-depth look at how industries like these are utilizing the data they are gathering from the factory floor all the way out to the field. This exploration into how the Internet of Things actually works in the real world and what your organization must do to take full advantage of it is a great opportunity to understand the practical challenges and specific technology involved in bringing all this potential to life.
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Cisco
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