ar best practices

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Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017

Three Questions You Need to Ask When Optimizing NC Machine Shop Production

Published By: Dassault Systèmes     Published Date: Jun 19, 2018
As more companies compete for business, Original Equipment Manufacturers (OEMs) increasingly demand higher production rates and greater production flexibility from suppliers. If smaller-sized companies want to compete, they need the right tools and latest technology. NC Machining manufactures should ask three primary questions when considering the tools to improve competitiveness and implement Lean practices: • Do the tools provide the means for improved collaboration between engineering and manufacturing, and incorporate manufacturing best practices? • Can all data and program information reside in one database or platform that is accessible concurrently by all enterprise stakeholders—from design engineering to the shop floor? • Is it possible to perform real-time multi-disciplinary simulations to improve performance and manufacturing targets? Discover how to optimize your NC Machine Shop Production, minim
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Dassault Systèmes

Accelerate Your Financial Processes by 33%

Published By: Quick Base     Published Date: Aug 07, 2017
Many financial leaders struggle to find enough time to do everything needed because they must deal with manual processes and clunky spreadsheets. If you're concerned about wasting time by manually collecting financial data, find out how to conquer spreadsheets with the power of automation. You'll learn key trends and insights backed by research and hear real-world examples and best practices for financial automation. You'll come away with the practical tips and inspiration you need to improve team performance, mitigate financial risk, and increase business impact.
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Quick Base

Running on Experience: 2017 Digital Marketing Study

Published By: Adobe     Published Date: Nov 09, 2017
To make a great first impression, take a good look at your digital enrollment process. Because it’s more than forms. It’s the start of your customer journey. A streamlined onboarding process saves customers time and hassle. It also increases conversions, improves experiences, and reduces costs. In this report, we discuss best practices for updating your digital enrollment, including: How leaders in finance do it right Increasing engagement with mobile-optimized forms and signatures Ensuring enrollment is compliant and builds trust
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Adobe

Gartner Research Note on Security Trends

Published By: Gigamon     Published Date: Oct 19, 2017
Read Gartner’s research note, Top 10 Strategic Technology Trends for 2017: Adaptive Security Architecture, to improve visibility and control over your organization’s exposure to risk with a continuous, contextual and coordinated approach to security. Comprehensive protection now requires an adaptive process to predict, prevent, detect and respond to security breaches that includes DevSecOps, IoT Security, and Intelligent Security. This note walks you through key planning assumptions, analysis, best practices and specific recommendations.
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Gigamon

Pricing for Marketplaces: The Definitive Guide

Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"With millions of sellers and billions of products to compete with on marketplaces, it’s easy to get buried in data every day — and still feel behind. And this is now true across almost all product verticals, as more and more niche categories become intense competitive battlegrounds. Shoppers know they have multiple options for purchasing the same item, and it’s no longer your product descriptions and images alone that capture attention. If you want to consistently rise to the top of results, a structured pricing strategy is a must. In this eBook, you’ll learn: - Complications of marketplace pricing - Benefits of strategic pricing - Pricing best practices - And more"
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ChannelAdvisor

The Enterprise Guide to Evaluating Agile Software Testing Tools

Published By: Tricentis     Published Date: Jan 08, 2018
QASymphony wrote this guide to share many of the best practices we have seen through hundreds of customer evaluations over the past few years. The following content will provide the key areas of focus for your evaluation process and help guide your selection of a new software testing tool.
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Tricentis

Take Your Sumtotal LMS To The Limit: Getting the Most Out of Your Solution

Published By: Bluewater Learning     Published Date: Jul 31, 2018
We get it — you are incredibly excited about the potential of your SumTotal solution. And why wouldn’t you be? SumTotal has been around since 1985, longer than almost all the other vendors in the space, and we’ve been building best practices and unique skills that benefit our customers every day. SumTotal customers include a range of Fortune 500 companies, and smaller, high-growth companies spanning nearly 160 ountries. Surveys show that customers like you are mostly happy with SumTotal. But imagine taking SumTotal further. With a little bit of assistance, your SumTotal Learning Management System (LMS) can help you accomplish so much more. As powerful and far-reaching as SumTotal is, anyone could use a little help using it to solve more of their daily learning and talent management challenges. You’re not alone in thinking your SumTotal solution should help you do just that. With the right partner, you can achieve greater business results with SumTotal, removing headaches and hurdles th
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Bluewater Learning

A Cloud security checklist for IT

Published By: Ruckus Wireless     Published Date: Jul 11, 2018
In an era of "lean IT," the centralized management capabilities of cloud-managed Wi-Fi make it an attractive option to manage and maintain wireless LANs (WLANs) across multiple locations. The decision to move WLAN management to the cloud requires one key assurance: end-to-end security from user devices to the cloud. This means that user data must be protected over the WAN and in the data center. These security measures should not require on-staff WLAN security expertise to manage. And security measures should be largely transparent to users. This paper provides an overview of the security architecture of Ruckus Cloud Wi-Fi, as well as best practices for specific security scenarios.
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Ruckus Wireless

Leveraging Technology Convergences to Transform Supply Chain Visibility and Drive Adoption

Published By: Group M_IBM Q119     Published Date: Mar 04, 2019
The convergence between new technologies - like AI, blockchain, intelligent sensors, and edge computing - have the potential to disrupt, transform and streamline traditional supply chain operations. Join Supply Chain experts to learn: - Successes and failures of manufacturer’s to-date - Tips for selecting the best use case for your business - Industry best-practices for applying AI and blockchain
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Group M_IBM Q119

Next Generation Data Resiliency Solutions

Published By: Flexential     Published Date: Jul 17, 2019
The unexpected can hit your enterprise at any time. And unplanned downtime can cost up to $17,244 per minute. That adds up to $1 million per hour and $24 million per day. In this Flexential webinar recording you will learn: Data resiliency best practices How to avoid costly downtime issues Real customer stories and how they addressed common disaster recovery scenarios
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Flexential

How to prepare for your cloud migration

Published By: Apptio     Published Date: Jul 16, 2019
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications.. Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders: - Baseline TCO resources (cloud, on-premises, hybrid) - Map current on-premises resources to cloud offerings - Evaluate and prioritize migration strategy - Calculate migration costs - Define success metrics
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Apptio

Apptio TBM Unified Model (ATUM): The standard cost model for IT

Published By: Apptio     Published Date: Jul 16, 2019
Ready to communicate IT cost and value in terms your business unit partners understand? The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business. Use this poster as a resource to: • Establish better alignment between IT, Finance, and other business units by using common language around IT costs • Confidently manage the business of IT with the backing of peer-derived best practices • Understand 10 essential metrics you should track to communicate the business value of IT
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Apptio

Essential KPIs for the IT strategic planning process

Published By: Apptio     Published Date: Jul 16, 2019
In this brief, we’ll share peer-tested best practices for building and managing a strategic plan that elevates IT from a cost-center into an innovation-driver. Download the business brief to learn: - 10 essential KPIs for your IT strategic plan - The benefits of using these specific KPIs in your strategic planning process - How to eliminate the disconnect between IT strategy and execution - Best practices to drive strategic alignment across IT & finance
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Apptio

Mapping cloud costs to a standard IT cost model

Published By: Apptio     Published Date: Jul 16, 2019
Get the poster that maps AWS, Azure, and GCP services to a standard IT taxonomy. The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business. Download the Cloud Cost Management Poster for best practices to: - Map AWS and Azure billing to a standard taxonomy - Better understand cloud costs and usage to avoid surprises and drive accountability - Optimize resources by taking action on underutilized and idle instances
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Apptio
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