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IT Service Excellence Tool Kit

Published By: ConnectWise     Published Date: Aug 22, 2019
How to meet and exceed customer expectations to ensure customer retention. Includes two parts: 1) Key Fundamentals and Best Practices for IT Service Delivery, 2) Your Blueprint for Managing Successful Service Delivery
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ConnectWise

Patch Management Best Practices

Published By: ConnectWise     Published Date: Aug 22, 2019
Patches correct bugs, flaws and provide enhancements, which can prevent potential user impact, improve user experience and potentially save your technicians time researching and repairing issues that could have already been resolved or prevented with an existing update. Clients generally understand that their systems need to be patched, but they likely do not have the expertise to comfortably approve and install patches without help. When operating within the IT services industry, patching is one of the first areas that competitors auditing your clients will assess. Developing best practices to manage the risks associated with the approval and deployment of patches is critical to your IT department's service offering.
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ConnectWise

The End of Flash: Separating Fact from Fiction

Published By: Monotype     Published Date: Aug 24, 2016
The world of digital advertising is changing—HTML5 has replaced Flash as the industry standard for digital ads. Find out how this change benefits your workflow, branding, and—most importantly—your customers. In this eBook, you’ll learn what HTML5 is and how it differs from Flash, how you can use HTML5 to make better ads, and why you need to get on board with HTML5 now.
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digital advertising, html5, flash, monotype, web fonts, internet marketing, targeting, branding, end of flash, user experience, marketing best practices, banner ads, marketing, emerging marketing, display advertising, design, creative, responsive ads, dynamic ads, mobile ads
    
Monotype

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Jul 02, 2018
What to expect and how to prepare your best defense DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan.
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Akamai Technologies

Best Practices for Building an Effective Anti-Corruption Compliance Programme

Published By: NAVEX Global     Published Date: Oct 15, 2014
In this whitepaper, Michael Volkov, CEO and owner of the Volkov Law Group shares best practices for building an effective anti-corruption compliance programme with a holistic approach.
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anti-bribery programmes, holistic anti-corruption policies, global anti-corruption policy
    
NAVEX Global

Best Practices for Multi-factor Authentication

Published By: Centrify     Published Date: May 26, 2016
Many organizations are turning to multi-factor authentication (MFA) or two-factor authentication (2FA) to reduce the risk of stolen passwords. This paper examines best practices for deploying MFA
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authentication, multi-factor authentication, threat protection, cyber attacks, hacker detection, identity management, security management
    
Centrify

DataRobot Automated Machine Learning Platform

Published By: Datarobot     Published Date: May 14, 2018
The DataRobot automated machine learning platform captures the knowledge, experience, and best practices of the world’s leading data scientists to deliver unmatched levels of automation and ease-of-use for machine learning initiatives. DataRobot enables users of all skill levels, from business people to analysts to data scientists, to build and deploy highly-accurate predictive models in a fraction of the time of traditional modeling methods
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Datarobot

Bloor: Take control of large file sharing

Published By: Mimecast     Published Date: Jun 22, 2015
To find out if your data is being put at risk, get practical advice on how to eliminate this risk, and find out which vendor hits the ‘Bloor Bullseye’.
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file sharing security, file sharing services, best practices, storage services, email security, security management, business intelligence, collaboration, records management, cloud computing
    
Mimecast

9 Reasons to Retire Your "Homegrown" ERP Software Solution Before It's Too Late

Published By: Epicor     Published Date: Aug 02, 2012
Risk-averse distributors may feel that the safest and simplest IT strategy is to stay with their existing "homegrown" enterprise resource planning (ERP) solution. But just as sticking your money under the mattress offers no protection against inflation, maintaining an outdated system can rob you of a distinct competitive advantage. Modern ERP systems offer so much more in terms of data access, technology advances, and standard operating procedures. And obtaining a solution from a leading ERP provider ensures that industry best practices and the experiences of other distributors and end users have been built in. Check out this new paper and learn more about the advantages of an integrated ERP over your homegrown system.
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white paper, homegrown, erp software, erp software solution, data management, data quality, data duplication, data knowledge, database development, data integration, data replication, database security, business technology
    
Epicor

Email Retention and Archiving:Manage E-Records, Minimize Workplace Risks & Maximize Compliance

Published By: MessageLabs     Published Date: Oct 15, 2008
Failure to strategically manage email can be costly for any businesses. Learn about the risks of poor email management, and how to implement a comprehensive, best practices-based email retention policy.  Enforce your policy by implementing MessageLabs Managed Email Archiving Service to minimize email risks and maximize compliance with organizational, legal, and regulatory rules.  
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messagelabs, email retention, archiving, risk, compliance, knowledge management, data management, data protection, records management, pci compliance
    
MessageLabs

Download Your Inbound Marketing Best Practices Guide Now

Published By: Pardot     Published Date: Mar 06, 2012
Download our "Inbound Marketing Guide" which contains over 20 pages of valuable information that will help you maximize your inbound marketing efforts.
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inbound marketing, inbound marketing guide, inbound marketing best practices
    
Pardot

Zions Bancorporation Customer Case Study

Published By: BMC ESM     Published Date: Nov 06, 2009
Leading bank shares best practices, results of IT compliance implementation. Zions Bancorporation is a leader in SBA lending, public finance advisory services, and agricultural finance. Which means compliance is critical, both to internal workflows and legal mandates like Sarbanes-Oxley.With nearly 25% of the enterprise virtualized, it became clear to IT leaders at Zions that an advanced solution to IT compliance was required. Attend the webinar.
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bmc esm, zions, it compliance, virtualization, roi, compliance, return on investment, server virtualization, software compliance
    
BMC ESM

Learn the Best Practices for Virtualization to Get the Most Out of Your Budget

Published By: Arcserve     Published Date: Nov 19, 2013
Learn why certain current practices for data protection are costing your organization money and learn the best practices for how to make the most out of your limited budget.
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budget, virtualization, it infrastructures, hidden costs, backup, backup storage, cloud storage, disaster recovery, infrastructure visualization, ca arcserve backup, server virtualization, storage virtualization, data protection, data quality, database security, data deduplication
    
Arcserve

Learn 5 Best Practices to Select an IT Solution for Your Organization

Published By: Arcserve     Published Date: Nov 19, 2013
Learn how to properly select an IT solution for your organization in 5 easy steps in order to cut costs and improve productivity.
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backup, backup storage, cloud storage, disaster recovery, infrastructure visualization, ca arcserve backup, server virtualization, storage virtualization, database security, data deduplication
    
Arcserve

Digital Marketing: Are You Ready to Go Agile? (Best Practices)

Published By: SAS     Published Date: Apr 16, 2015
The exponential growth in digital channels has given rise to the importance of digital marketing. But digital marketing isn’t just about the channel, it’s the mechanism by which people are creating and sharing experiences; engaging not only with each other, but with companies they do business with. With such high channel fragmentation, making strategic decisions on audience, con¬tent and platforms is critical. Marketers need the capability to define their market, build outstanding content, tailor messaging and provide that messaging in the right medium – quickly!
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SAS

QuickPulse - Maturity Paints Big Data Picture

Published By: SAS     Published Date: Apr 16, 2015
Big data has made quite an impression on organizations embarking on data journeys, hoping to glean valuable insights ranging from process optimization to customer-facing improvements. This research paper explores proven best practices that can help organizations overcome obstacles to deliver on big data potential.
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SAS

Visual Dashboard for Self Service BI

Published By: SAS     Published Date: Apr 21, 2015
This article highlights why visual data discovery tools have grown in popularity, the role of dashboards, and best practices for success.
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SAS

Best Practices Guide for Premium Differentials and Surcharges

Published By: Alere Wellbeing     Published Date: Sep 26, 2011
Alere Wellbeing evaluation and client feedback have shown that incentives are a successful part of a comprehensive tobacco control strategy. This brief defines what premium differentials and surcharges are and provides best practices from our clients.
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alere, tobacco control strategy, free & clear evaluation, premium differential, surcharge, tobacco cessation program, quit for life program®, productivity, roi
    
Alere Wellbeing

Best Practices for Premium Differentials

Published By: Alere Wellbeing     Published Date: Mar 30, 2012
In this webinar, Yuki Yang, Alere Wellbeing's Vice President of Client Services, and a panel of human resources professionals from clients Sherwin-Williams, Family Dollar, and WellPoint, shared lessons learned and best practices. You'll learn how to plan, launch, and implement a premium differential for your organization.
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alere, human resources, hr management, tobacco cessation, employee program, performance management
    
Alere Wellbeing

The TCO of FTP: Hidden Costs of "Free" File Sharing

Published By: SEEBURGER, Inc.     Published Date: Sep 12, 2011
Read the white paper to discover more about the true cost of "free" file sharing systems and file sharing best practices.
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seeburger, file sharing, erp systems, file storage, security, file transwer, tco, mft, ftp, file transfer protocol, access control, authentication, security management, web service security, vulnerability management
    
SEEBURGER, Inc.

Virtual Certainty: Best Practices for Gaining Monitoring Clarity

Published By: nimsoft     Published Date: Apr 10, 2012
Without effective monitoring of your virtual environments, the benefits you gain from virtualization are offset by the costs and complexity of using several tools to track and monitor the performance of your environments. Explore the new monitoring challenges that virtualization presents, and learn how you can address them with best practices.
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nimsoft, technology, it management, service, application, analytics, technology management, best practices, monitoring, network management, network performance, service management, business technology
    
nimsoft

Why Social Marketing Will Deliver a Positive ROI for Your Brand

Published By: Wildfire Interactive     Published Date: Jul 16, 2012
Given that Facebook alone has nearly a billion users, the possibilities are too significant to ignore. But how do you tap into the full potential? Our best practices ROI report focuses on 6 social marketing success stories from 5 different industries-each demonstrating a significant positive ROI for the featured brand.
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social media, internet marketing, roi, higher roi, grow, engage, branding, monetize, understand user, social media influence
    
Wildfire Interactive

Webinar Replay: Argyle/Alight/Accelare

Published By: Workday     Published Date: Mar 26, 2019
Watch this CFO webinar replay to learn the best practices your finance leaders can use to: See a complete and clear picture of the business Standardize processes across locations Better manage resources and balance profits
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Workday

Endpoint Security Best Practices Survey Results Whitepaper

Published By: Symantec     Published Date: Oct 25, 2012
Symantec commissioned Applied Research to field the 2012 Endpoint Security Best Practices Survey to see how more than 1,400 IT professionals around the world are coping with endpoint security.
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symantec, security, best practices, endpoint security, security detection, security education, research
    
Symantec
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