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How AON Simplified & Automated Files Transfers with GlobalSCAPE

Published By: GlobalSCAPE     Published Date: Jan 08, 2008
AON’s Human Capital division needed a better way to automate their data transfer processes. They wanted a simple yet flexible system that didn’t require customization to adapt to growing needs.  They wanted to consolidate their sensitive data transfers and ensure the security of this data and to provide integration with current workflow and key legacy applications. AON deployed the GlobalSCAPE EFT (Enhanced File Transfer) server.
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file transfer, file transmission, eft, mft, secure file transfer, data transfer, data transmission, globalscape
    
GlobalSCAPE

Improving SOX Compliance Efforts with Self-Service Auditing

Published By: Solidcore     Published Date: Jan 07, 2008
This paper lays out the challenges with complying with SOX and suggests a radical solution: build a self-service, automated IT control framework in which all the information required to verify compliance is available in a single reporting system.
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compliance, sox, sox compliance, sarbox, sarbox compliance, audit, self audit, self auditing
    
Solidcore

The Top 5 Telephony Solutions Your Business Needs Today

Published By: Vendor Guru     Published Date: Jan 04, 2008
Profound developments in business telephony have left some small businesses reeling under perceptions of a steep learning curve for expensive new products. But there’s no reason to be left behind. Affordability is the hallmark of the new generation in business telephony, thanks to hosted IP and other networked solutions. Is your business applying the new technology to best advantage?
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ip pbx, pbx, acd, predictive dialing, automatic call distribution, voicemail, business communications, voice mail
    
Vendor Guru

An Introduction to System i (AS/400) High Availability

Published By: Vision Solutions     Published Date: Dec 31, 2007
This paper presents an overview of iSeries high availability to companies that are beginning to explore this powerful business continuity technology. The critical components of high availability solutions are detailed in this paper, including data replication engines, system monitors, role swap capabilities, and the importance of autonomic processes.
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disaster recovery, business continuity, disk backup, tape backup, data backup, data replication, disaster, high availability
    
Vision Solutions

CRM Software: Reasons to Optimize

Published By: Vendor Guru     Published Date: Dec 21, 2007
Managing customer relationships profitably is a challenge many businesses face. Increasingly available information and customer choices translate into a decrease in automatic loyalty. New distribution and communication channels create more complex customer interactions. Implementing powerful technology enablers may be prohibitively expensive for many firms.
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crm, customer relationship management, crm solution, crm software, loyalty, customer loyalty, customer satisfaction, customer interaction
    
Vendor Guru

The 5 Must-Have Features of a CRM Solution

Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
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vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service
    
Vendor Guru

The Executive Guide to CRM Architecture

Published By: Pivotal CRM     Published Date: Dec 21, 2007
Most businesses today are under increasing pressure to respond to change expeditiously—to adapt to the ongoing needs and demands of their customers, the changing competitive landscape, and the evolution of the marketplace. An organization’s CRM system can either effectively support or hinder their business agility and capacity to respond to change, affecting overall corporate performance and customer satisfaction.
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pivotal, crm, customer relationship management, sfa, sales force automation, salesforce, flexibility, architecture
    
Pivotal CRM

Web-Based ACDs and the Multi-Channel Support Center

Published By: WebEx Communications     Published Date: Dec 14, 2007
The Internet is revolutionizing technical support. But, this efficiency often comes with a price in customer satisfaction. Customers expect to be able to solve their own problems or immediately communicate with a person who can make things right. But too often, these expectations aren't met. What's needed is a new class of software: web-based Automated Contact Distribution.
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remote support, contact management, customer, customer service, customer support, online support, online help desk, help desk
    
WebEx Communications

5 Steps Every CIO Should Follow to Increase Operational Maturity through IT Automation

Published By: Stratavia     Published Date: Nov 20, 2007
This whitepaper is directed to technology executives and team members who are looking to increase the efficiency and operational maturity of their IT operations. It will discuss in detail the following five steps, each required to fully realize the potential of your technology investments.
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automation, virtualization, data center, data center automation, data center optimization, database automation, database management, oracle
    
Stratavia

The Impact of Virtualization Software on Operating Enivronments

Published By: VMware/Intel Server Refresh and Cost Savings     Published Date: Oct 23, 2007
Today's use of virtualization technology allows IT professionals to automatically manage the resources of the physical server to efficiently support multiple operating systems, each supporting different applications. This IDC Technology Assessment presents IDC's view of how virtualization technologies are impacting and will continue to impact operating environments and the operating environment market near- and long-term.
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vmware, operating environments, virtualization, x86, server virtualization, data center, fc san, fibre
    
VMware/Intel Server Refresh and Cost Savings

Automated Uplift: Welcome to the Future of Web Marketing

Published By: Omniture     Published Date: Oct 10, 2007
Wish you could target your online customers on a 1-to-1 basis? Now you can. Learn how on-site behavioral targeting from Omniture Touch Clarity can help you to achieve 40-200% automated uplift in revenue, conversion rates or profitability. It pays be more relevant.
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behavior, behavioral, behavioral marketing, behavioral targeting, target, targeting, omniture
    
Omniture

The Business Case for Account Lockout Management

Published By: Netwrix     Published Date: Oct 10, 2007
This white paper covers account lockout management process and introduces new cost-effective workflows of account lockout resolution, describing significant ROI enterprises can achieve through the use of automated management solutions.
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authentication, account lockout, access control, network security, lockout, user lockout, user authentication, user validation
    
Netwrix

Automated Server Provisioning: What Every CIO Needs to Know

Published By: Stratavia     Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
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server provisioning, automation, itil, workflow, data center automation, run book automation, configuration management, configuration
    
Stratavia

Data Center Automation: Enabling the Agile Enterprise

Published By: Quocirca     Published Date: Sep 07, 2007
From humble roots in basic provisioning, data center automation has grown in response to years of unbridled server proliferation, and is now transforming the enterprise data center.
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dca, data center automation, bpa, business process automation, servers, server, network management, data center
    
Quocirca

Benefits of Securing Servers: Enhanced Security, Compliance and Operational Excellence

Published By: Blue Lane     Published Date: Aug 31, 2007
Needing to implement a patch management solution to comply with SAS 70, Davidson found the solutions on the market lacking. They either required significant resources to test all patches, or were expensive automated solutions. Then, Davidson learned about Blue Lane Technologies, a concept that Davidson loved.
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server virtualization, server security, network security, patch management, sas70, sas 70, compliance, sox compliance
    
Blue Lane

Achieve and Maintain Compliance with PCI Data Security Standard - Part 2

Published By: Ecora Software     Published Date: Aug 16, 2007
Deep dive into the first 4 PCI DSS requirements. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software

Top 10 Keys to Gaining Enterprise Configuration Visibility

Published By: Ecora Software     Published Date: Aug 16, 2007
This paper offers the industry's only solution for automating detailed reporting that ensures Enterprise Configuration Visibility™ – reducing the time and cost associated with IT control, compliance, and security, and ensuring the highest levels of availability and performance for your organization.
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configuration management, compliance, security management, audit, auditing, regulatory compliance, monitoring, itil
    
Ecora Software

Adaptive Discovery: Accelerating the Deployment and Adaptation of Automated Business Processes

Published By: Ultimus     Published Date: Aug 16, 2007
By making process discovery easier and on-demand, Adaptive Discovery overcomes a major hurdle to success with BPM and shortens the time it takes organizations to capture the competitive advantages of BPM.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa
    
Ultimus

Adaptive SOA: Enable Composite Applications with Real-Time Agility

Published By: Ultimus     Published Date: Aug 16, 2007
By enabling Adaptive SOA, Ultimus Adaptive Discovery takes SOA to the highest level of rapid deployment and agility. It accomplishes this by enabling business processes to be developed rapidly, and to embrace change in real-time. More importantly, it empowers business professionals and analysts who own processes to discover and change processes with IT playing the supporting role to manage the infrastructure.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa
    
Ultimus

BPM: The 'Must Have' Enterprise Solution for the New Century

Published By: Ultimus     Published Date: Aug 16, 2007
By helping companies model, automate, manage, and optimize their business processes, BPM provides the framework for sustainable competitive advantage.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus

Future-Proof Your Compliance Using BPM

Published By: Ultimus     Published Date: Aug 16, 2007
A BPM-based compliance solution is the most efficient and flexible way to optimize and future-proof your compliance investment to create long term business value.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus

What Makes Human-Centric BPM Different?

Published By: Ultimus     Published Date: Aug 16, 2007
The challenge for BPM today is not to simply “automate” processes, but to deliver the human-centric capabilities people need in order to fully embrace the new, more efficient work processes. When BPM systems deliver on these needs BPM close the gap between its high potential and its relatively modest adoption to-date.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus

An Introduction to BPM

Published By: Ultimus     Published Date: Aug 16, 2007
In the coming years, we believe that BPM will become the most important technology-driven business initiative for most companies. It leads you toward a focus on using technology to support your business processes, rather than adapting your business processes to support your technologies. It provides strong, sustainable ROI and competitive advantage.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa
    
Ultimus

Ultimus and the Business Process Ecosystem: Complementing SAP and Enterprise Applications

Published By: Ultimus     Published Date: Aug 16, 2007
With the largest global installed base of pure-play BPM solutions, the Ultimus BPM Suite exemplifies the role of managing OSAP processes in the business process ecosystem. Customers worldwide use it to extend, maximize and complement their investments in SAP or other enterprise applications.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus

Enterprise BPM Scalability

Published By: Ultimus     Published Date: Aug 16, 2007
Ultimus has been build from the ground-up with scalability in mind. Ultimus’ component-based, database centric architecture position it perfectly as a solution that allows you to effortlessly scale your enterprise business processes.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus
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