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Top 10 global bank drives 5X faster IT project delivery with an application network

Published By: MuleSoft     Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation. Read this whitepaper to learn: How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints. The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development. How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
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MuleSoft

How Experience Keeps Top Financial Brands in the Lead

Published By: Adobe     Published Date: Apr 23, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on i
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Adobe

Banks and Fintechs Reimagine Digital Financial Services

Published By: Juniper Networks     Published Date: Aug 10, 2017
Resistance to change is futile. Financial services are becoming more embedded in the banking customer’s everyday life, driving unprecedented levels of change across the industry. The unfolding digital economy is ushering a new era of technology adoption in banking. From cloud to open banking APIs, these play a defining role in enabling banks to create new digital products and services, refresh the bank branch, find new customer segments, and monetize underutilized data and information assets.
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opening banking, api, data, currency, cloud transformation, frictionless banking, business model disruption
    
Juniper Networks

How Finance Leadership Pays Off: Six Ways CFOs Stay Ahead of the Pack

Published By: SAP EMEA Global     Published Date: Dec 06, 2017
In an era of morphing business models, and even fundamental shifts in the way capitalism is practiced around the world, no universal formula can guarantee a CFO’s success. Every country, every sector, and every organization dictates its own parameters for how an individual finance function operates. Nevertheless, our research demonstrates a clear correlation between strong finance leadership and strong enterprise performance— regardless of geography, industry, or company size.
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finance, performance, efficiency, risk management, productivity, banking, retail, consumer products, utilities
    
SAP EMEA Global

Banking IT Systems Management: Challenges and Solutions

Published By: Kaseya     Published Date: May 13, 2015
Banking systems are inherently distributed in multiple branch and ATM locations, as well as home banking over the internet. As the number of access points grows, so does the complexity of IT systems management. Systems need to be readily available and productive yet secure and protected from data-breach.
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kaseya, hybrid, cloud, management, msp, mobile, big data, finance
    
Kaseya

Freedom and Flexibility in a World Gone Mobile

Published By: Citrix ShareFile     Published Date: Jul 24, 2017
In just a few years, we’ve learned to rely on our phones for everything from banking to email to watching cat videos. Most importantly, it’s a safe bet your employees are using mobile devices for work-related activities as well – whether your IT department is prepared for it or not. The proliferation of internet devices makes it simply too easy for employees to check emails en route to the office or give a project that final once over from their couch at home. Smart businesses are already taking advantage of this trend, and reaping the benefits of productivity and employee satisfaction. Is yours?
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mobility, productivity, employee satisfaction
    
Citrix ShareFile

Cloud Object Storage Helps Banks Succeed As They Hurtle Into The Data-Driven Future

Published By: IBM     Published Date: May 22, 2017
Only a handful of industries have been transformed by the digital age the way banking has. Internet and mobile banking, digital wallets, and a raft of new and innovative products have redefined “the bank” from a local, brick-and-mortar branch to an anytime-anywhere process. The new banking environment has opened opportunities for national, regional, and community banks alike, which are no longer constrained to serve only customers located in the areas where they maintain a physical branch presence. But it has also brought challenges associated with collecting, processing, analyzing, storing, and protecting vast amounts of new data, from multiple locations and sources.
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cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
IBM

The 7 Ways A 360-Degree Customer View Helps Banks

Published By: Datastax     Published Date: Mar 06, 2018
Banks are at an inflection point. According to recent research by Viacom, 53% of consumers don’t think their bank offers anything different than other banks, 71% would rather go to the dentist than listen to what the banks are saying, and 1 in every 3 are open to switching banks in the next 90 days. This means banking institutions need to break through the competition to gain customer trust and loyalty. Building a 360-degree view of the customer can directly impact customer experience by helping banks grow customer retention and loyalty, upsell high-margin products, and provide compelling interactions.
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Datastax

A Top U.S. Retail Bank

Published By: SundaySky     Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before. In order to adapt, the bank adopted a customer-centric approach by introducting: • A new customer motto: “Know me, value me, make it easy for me, and protect me” • A new core initiative is to always teach digital first • An understanding that customers are serviced on the digital channels they prefer to use SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.
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SundaySky

The State of Commercial Banking: The Impact of New Regulatory Changes

Published By: Oracle     Published Date: Nov 06, 2012
Banks must transform from product-centric to client-centric to innovate in an era of regulation.
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oracle, commercial banking, regulatory changes, product-centric
    
Oracle

Digital Disruption in Banking: How DocuSign Helps Banks Drive Digital Transformation

Published By: DocuSign UK     Published Date: Aug 08, 2018
"Banking is going through a digital revolution. Read the eBook and learn how DocuSign helps banks digitize both internal and external mission-critical processes to achieve: • 80% faster cycle times • 93% fewer errors and millions of dollars in savings and productivity gains • 10% improved customer experience"
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DocuSign UK

How Experience Keeps Top Financial Brands in the Lead

Published By: Adobe     Published Date: May 15, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on imp
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Adobe

The API Globe-Trotters

Published By: Infosys     Published Date: May 21, 2018
As with many large, established banks, our client's infrastructure was centered on a core banking system that was dependent on packaged systems and highly complex backends. Each time a new product was launched or changed, the back-end had to be reintegrated with the customer-facing channel. This was time-consuming and the bank wanted to speed up their time to market, in order to respond to the customer demand for product innovation. They therefore, needed to move from a predominately peer-to-peer (P2P) oriented multi protocol architecture to an API-Based integration platform, and set out to find a partner by issuing a request for proposal (RFP). We were keen to respond, but wanted to present a proposal with a difference.
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api, infrastructure, banking, system, rfp, proposal
    
Infosys

Building a digital banking platform with APIs

Published By: MuleSoft     Published Date: Sep 09, 2019
More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem. The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish. Join this webinar and learn how these institutions are building a digital banking platform with APIs. Presented by: Angie Campos, Industry Marketing for FS&I, MuleSoft Michel Vaja, Head of UK Payments Practice, C
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MuleSoft

George Mason Mortgage LLC Case Study

Published By: Motorola     Published Date: Feb 06, 2008
The mortgage banking business is ultra-competitive and rapidly changing. To compete in this environment requires a highly productive workforce with dependable, reliable and flexible communications so that employees can provide the best customer service possible. Read this case study to learn how George Mason Mortgage found a more robust and easy-to-manage mobility solution that helped the company accomplish its goals.
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motorola, case study, motorola good, wireless communications, customer service, productivity
    
Motorola

How Customer-Centric Transformation Can Increase Revenue

Published By: IBM     Published Date: Jun 20, 2013
The global financial crisis of 2008 still reverberates today. Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behavior are placing unprecedented demands on the banking industry. In recent years, banks – particularly those with substantial retail operations – have relied on the lethargy of their customers to maintain their business. Customer loyalty has been based more on proximity of local branches and convenience of ATM networks than the quality of customer care or products and services priced and tailored to a bank’s best customers. In response to the financial crisis, banks have focused on wringing complexity and costs from their systems – exacerbated by mergers and acquisitions – while dealing with new and tighter regulations. Yet, their traditional “one-size-fits-all” mass-marketing approach to customers has remained constant.
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customer-centric, increase revenue, relationships, operations
    
IBM

Scotiabank Case Study

Published By: IBM     Published Date: Nov 22, 2014
Financial organizations are under intense pressure to grow their business while keeping costs in check and meeting regulatory requirements. This can be a huge challenge for banking leadership and especially those managing payments infrastructures. How can banks improve business agility and ensure faster compliance? Integrated transaction management hubs deliver differentiated products to customers now, provide a platform for future and enable ongoing market share growth.
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commercial payment center, payments infrastructures, business agility, integrated transaction management, software development, enterprise applications, data management, business technology
    
IBM

Scotiabank Case Study

Published By: IBM     Published Date: Oct 06, 2014
Financial organizations are under intense pressure to grow their business while keeping costs in check and meeting regulatory requirements. This can be a huge challenge for banking leadership and especially those managing payments infrastructures. How can banks improve business agility and ensure faster compliance? Integrated transaction management hubs deliver differentiated products to customers now, provide a platform for future and enable ongoing market share growth.
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payments infrastructures, transaction management, payment transformation, single payments platform, knowledge management, business analytics, business intelligence, business management, spend management
    
IBM

Omnichannel Banking

Published By: IBM     Published Date: Aug 05, 2015
As the world becomes even more digital, capitalizing on the omnichannel opportunity could be the difference between those banks that flourish in the coming years and those that can no longer compete.
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omnichannel banking, ibm, retailers, product recommendations, shopping habits, client relationships
    
IBM

BancVue challenges megabanks with customer intelligence

Published By: SugarCRM     Published Date: Oct 09, 2014
BancVue is the leader in branded, community-powered banking products that help local banks and credit unions thrive in the competitive banking industry. BancVue has tripled in size in the seven years since it began to run its business on Sugar.
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community-powered, banking product, customer intelligence, enterprise applications
    
SugarCRM

A Path to Good Risk Taking

Published By: SAS     Published Date: Aug 03, 2016
The financial collapse of 2008 had the greatest impact on the financial services industry since World War II, resulting in consolidation and extensive regulation. The crisis coincided with increased competition from emerging economic powers, nonbanks and fintech organizations. Consumer behavior, from the adoption of mobile banking to P2P payments, forced banks to retool and respond with innovative products and investments in new delivery channels. Technology changed rapidly as well. In the capital markets, trading became fully automated, with pricing, risk decisions and settlement across exchanges made in milliseconds
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finance, best practices, productivity, economic power, consolidation, fintech, technology, data, security, risk decision, business analytics, business management
    
SAS

Model Management: How to meet Banking Model Regulations without Killing your Analytics Team’s Produc

Published By: FICO     Published Date: Nov 03, 2015
Meet banking model regulations without killing your analytic's team's productivity.
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best practices, business intelligence, business management, risk management
    
FICO
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