basic help desk

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Why It Pays to Properly Implement Basic Help Desk Practices

Published By: Dell Software     Published Date: Jul 18, 2012
Processes for a successful help desk
Tags : 
technology, basic help desk, help desk, practices, user, best practices, customer service, project management
    
Dell Software

Why it pays to Properly Implement Basic Help Desk Practices

Published By: ScriptLogic     Published Date: Mar 30, 2012
When it comes to end-user service, however, cutting corners can really prevent us from getting the job done. This whitepaper will explain why it's so important to have basic processes to help run a successful business.
Tags : 
help desk, tracking, tickets, help desk management, active directory, auditing, native tools, centralized
    
ScriptLogic
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