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Harnessing the power of big data for insurance

Published By: IBM     Published Date: Aug 08, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
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big data, analytics, insurance, customer service, solutions
    
IBM

Harnessing the power of big data for insurance

Published By: IBM     Published Date: Aug 08, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
Tags : 
big data, analytics, insurance, customer service, solutions
    
IBM

The ROI of Application Performance Management

Published By: XO Communications     Published Date: Apr 13, 2015
Application performance management (APM) tools allow enterprises to proactively manage their investments in bandwidth and the business-critical applications used every day. An application performance management solution is recognized as an essential component of WAN optimization-techniques that help businesses get the best possible performance from existing networks. However, building a business case for an application performance management solution requires more than a belief in its benefits. It requires some data to quantify the value of a bottom-line result. This white paper reviews ten business scenarios in which application performance management solutions are used to monitor applications across the WAN deliver a quantifiable Return on Investment (ROI). Example cases and calculations are provided for each scenario, describing how companies have quantified the value of an APM solution in that area.
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XO Communications

Why Smart Purchasers Focus on Value, Not Price

Published By: Canon Solutions America     Published Date: May 15, 2019
State and local governments can reduce their technology costs by adopting a “best value” approach to procurement. This brief focuses on the benefits of best-value purchasing for your agency’s critical print and document management solutions.
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Canon Solutions America

A Customer IP Communications System Roadmap

Published By: Interactive Intelligence     Published Date: Jul 21, 2010
To successfully choose and implement an IP system, the best place to start is with a roadmap - current offerings, justification factors, upcoming solutions, and suggested planning guidelines. Without one, your new system might never move forward. Read more.
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interactive intelligence, customer ip communication, digital pbx, unified communication, voice network, ip data network, contact center solution, ip networks
    
Interactive Intelligence

The Value of Blending eServices and the Contact Center

Published By: Interactive Intelligence     Published Date: Dec 02, 2010
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
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interactive intelligence, sms, media channel, short message service, wireless, mobile communications, gsm, social media
    
Interactive Intelligence

A Contact Center Crystal Ball

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
If a contact center executive could have anything, it would be certainty… of contact demand, resource availability, operational efficiency, and of agent performance and customer experience delivery. But certainty in a contact center is nearly impossible, and in the absence of a crystal ball, mathematical models provide the next best thing. They alert, evaluate operational risk, and propose business and resourcing solutions. And now, the best of these models also determine expected experience delivery.
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interactive intelligence, contact center, customer service, customer experience, cost, revenue, telecom, it management
    
Interactive Intelligence

Business Resiliency Strategies: From Basic to Bullet-Proof

Published By: Mainline Information Systems     Published Date: Oct 20, 2009
This course will cover the latest best practices for Business Continuity and Disaster Recovery planning. We will hear from BCDR technology and solutions experts as well as a Senior Business Continuity Manager from a leading financial Institution, who will be sharing their lessons learned.
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business resilience, mainline information systems, business continuity, disaster recovery, return on investment
    
Mainline Information Systems

Making the Connection: How Top Sellers Leverage Web Conferencing to Win

Published By: Cisco     Published Date: Jan 13, 2016
Time and technology — never enough of the former, and how to best deploy the latter — often shape the daily existence of modern B2B sales professionals. If you're looking for an additional edge in beating your quota next year, this research report will provide actionable guidance around how web conferencing solutions can help you make better, faster, and more effective connections with today’s savvy buyers.
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Cisco

The Green Data Center: More Than Social Responsibility

Published By: IBM     Published Date: Feb 25, 2008
Transitioning to a green data center and optimizing operating efficiency can be a complex undertaking. There are multiple components to factor into the equation—and best results can often be achieved by integrating improvements from multiple fronts. The good news is that IBM can provide many solutions and techniques to support such a transition.
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green, environment, environmental, compliance, cost, green strategy, datacenter, data center
    
IBM

IBM DB2 9 Optimized for SAP Software

Published By: IBM     Published Date: Aug 31, 2009
IBM and SAP® have a unique partnership that was established with the goal of delivering the very best enterprise IT solutions to SAP customers.
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ibm, db2 9, sap, information management, sap, deep compression, db2 multi-dimensional clustering, db2 database partitioning feature
    
IBM

Server Virtualization: Do's and Don'ts for Mission-Critical Manufacturing Systems

Published By: Stratus Technologies     Published Date: Feb 12, 2008
Discover best practices you can use to benefit from server virtualization today. Avoid mistakes that could affect the availability and performance of your mission-critical manufacturing IT solutions.
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server virtualization, virtual, virtual server, virtual machine, manufacturing, stratus, stratus technologies, enterprise applications
    
Stratus Technologies

The Essential VDI Guide

Published By: NexGen     Published Date: Feb 09, 2015
Desktop management at any scale is a tedious job. Imaging, reimaging, and troubleshooting desktop systems consume valuable IT resources, and keep employees from being productive. Securing the information generated on desktops, tablets, and smartphones is no simple job either. Many organizations are deploying virtual desktop infrastructures (VDI) for these reasons. But for deployment to be successful, computing and storage infrastructures must deliver high-quality, predictable, and productive user experiences. Often, the best way to accomplish this is through flash-based storage solutions due to its low latency/high IOPS nature. Unfortunately many IT professionals aren't sure what type of flash array is best for their needs or how to ensure that all elements of their VDI work seamlessly. Download now and learn how to validate a provide VDI configuration across NexGen N5 Hybrid Flash Array, VMWare Horizon View, Cisco Unified Computing System™(UCS), and Cisco Nexus Switches.
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nexgen, hybrid, flash, qos, quality of service, it management
    
NexGen

ITT-SMB Group: Clearing the Clouds for Midmarket Businesses

Published By: EMC Corporation     Published Date: Jun 14, 2013
In this paper, the SMB Group examines different cloud computing models, discusses the types of requirements that each can best address, and consider what midmarket businesses should look for in a cloud solutions provider.
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cloud computing, midmarket, solutions provider, technology, business success, performance, security, networking
    
EMC Corporation

Detaillierte SugarCRM Case Study: Redglaze Group

Published By: SugarCRM     Published Date: Jan 27, 2014
Was wäre, wenn Sie für jeden Mitarbeiter mit Kundenkontakt ein unverzichtbares Werkzeug hätten, das Prozesse optimiert, Datensilos beseitigt und Kundeninteraktionen außergewöhnlich macht? Sehen Sie, wie Sugar für Redglaze wichtige Daten zugänglich macht, Prozesse optimiert und die Effizienz erhöht.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM

Die richtigen Preise für CRM: So vermeiden Sie Kostenfallen

Published By: SugarCRM     Published Date: Feb 21, 2014
Bei der Entscheidung für ein CRM-System ist es wichtig, sicherzustellen, dass keine versteckten Zusatzgebühren oder extra Kosten anfallen, die Einfluss auf den Return on Investment haben. Die Analyse zeigt die Gesamtbetriebskosten von ier führenden CRM-Lösungen für das mittlere Marktsegment.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM

Erschließung des vollen CRM-Potenzials durch das Individuum

Published By: SugarCRM     Published Date: Feb 21, 2014
Customer Relationship Management Software wird seit über 20 Jahren von Organisationen jeder Art und Größe genutzt. Allerdings entfalten nur wenige davon das wahre Potenzial von CRM. Erfahren Sie, wie CRM mit dem Fokus auf das Individuum Ihr gesamtes Geschäft transformieren kann.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM

Nicht mehr notwendiges Übel: Wie CRM den Vertrieb stärkt

Published By: SugarCRM     Published Date: Apr 08, 2014
CRM wurde lange als unabdingbares Vertriebs-Tool angesehen. Von den Vorteilen traditioneller CRM-Systeme profitierte jedoch hauptsächlich das Management anstatt die CRM-Nutzer an vorderster Front. Ein CRM für das Individuum kommt der gesamten Vertriebsorganisation zugute – ohne steigende Kosten.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM

So vermeiden Sie die häufigsten Fallen bei der Auswahl eines Saas-Anbieters

Published By: SugarCRM     Published Date: Apr 08, 2014
Immer mehr Organisationen nutzen Software-as-a-Service- (SaaS) Lösungen wenn es um ihr Kundenbeziehungs-Management geht. dennoch gibt es Risiken, die man beachten
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM

How to Master the Art of Content Marketing

Published By: Limelight Networks     Published Date: Jul 31, 2012
How to Master the Art of Content Marketing will show you best practices, tips, and solutions for turning content assets into online customer engagement and higher web conversion rates.
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storytelling, content marketing, marketing automation, aggregation, video, integration, sustainable workflow, target content
    
Limelight Networks

The Capacity to Improve Efficiency

Published By: CDW     Published Date: Aug 04, 2016
As data volumes grow, you need more than just storage space. Let us help you orchestrate a solution that brings you the scalability and agility you need to move your organization forward. Storage needs are changing rapidly, and legacy appliances and processes just can’t keep up. Old systems are running slowly and filling up fast. At CDW, we can help you evolve your storage with a smart solution that’s ready for what lies ahead.
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data, technology, storage, best practices, best solutions, business activity monitoring, business analytics, business intelligence
    
CDW

Can The Suite Compete? What Every Recruiter Needs to Know

Published By: Jobvite     Published Date: Jan 24, 2013
The Best-of-Breed vs. Suite debate. Should you purchase an entire software set, even if you only need one or two areas of functionality or do you turn to vendors who focus on bringing high-quality solutions in a single area?
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best-of-breed solution, recruiting platform, social recruiting, employee referrals
    
Jobvite

Global Equity Reference Guide – 10 Best Practices

Published By: Equity Administration Solutions Inc     Published Date: Jun 19, 2013
Granting equity to non-US employees? Then get a jump start on doing it right with the Ten Best Practices from EASi (Equity Administration Solutions, Inc.) and Baker & McKenzie.
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equity, global, non-us employees, tax qualifying, best practices
    
Equity Administration Solutions Inc

The Essential VDI Guide

Published By: Box     Published Date: Jan 16, 2015
Desktop management at any scale is a tedious job. Imaging, reimaging, and troubleshooting desktop systems consume valuable IT resources, and keep employees from being productive. Securing the information generated on desktops, tablets, and smartphones is no simple job either. Many organizations are deploying virtual desktop infrastructures (VDI) for these reasons. But for deployment to be successful, computing and storage infrastructures must deliver high-quality, predictable, and productive user experiences. Often, the best way to accomplish this is through flash-based storage solutions due to its low latency/high IOPS nature. Unfortunately many IT professionals aren't sure what type of flash array is best for their needs or how to ensure that all elements of their VDI work seamlessly. Download now and learn how to validate a provide VDI configuration across NexGen N5 Hybrid Flash Array, VMWare Horizon View, Cisco Unified Computing System™(UCS), and Cisco Nexus Switches.
Tags : 
nexgen, hybrid, flash, qos, quality of service, it management
    
Box

Transforming Your Company for the Digital Future

Published By: Mindtree     Published Date: Feb 10, 2016
Digital transformation requires a strong digital foundation for offering personalization. Consider how you want to engage and retain customers, generate more revenue or transform operations.
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personalized marketing, personalization strategy, personalization trends, personalization solutions, personalization best practices, digital marketing strategy, digital marketing solutions, digital marketing trends
    
Mindtree
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