bloomberg businessweek

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Bloomberg BusinessWeek Agility for Differentiation

Published By: CollabNet     Published Date: Jan 11, 2013
With cloud-based agile software development, organizations can respond to fast-changing needs at the speed their business demands.
Tags : 
agile, software development, cloud, collaboration, enterprise, enterprise cloud development, ecd, application integration
    
CollabNet

Bloomberg BusinessWeek - Colmobil Customer Experience Research Study

Published By: SAP     Published Date: Mar 25, 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
Tags : 
sap crm, customer experience, customer-centric infrastructure, integration application, application integration, application performance management, best practices, customer interaction service
    
SAP

Bloomberg BusinessWeek - Coop Customer Experience Research Study

Published By: SAP     Published Date: Mar 25, 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
Tags : 
sap crm, loyalty, sales, iphone shopping app, sales & marketing software, simulation software
    
SAP

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience

Published By: SAP     Published Date: Mar 25, 2011
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Tags : 
customer experience, customer experience management, company service, best practices, customer interaction service, customer relationship management, customer satisfaction, customer service
    
SAP

How to Achieve a Great- and Profitable- Customer Experience

Published By: SAP     Published Date: Apr 14, 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a poor job at delivering a good customer experience. We will be publishing 4 reports based on this survey as well as interviews with key analysts, influencers and Customers. Here is the first report which you can download and forward to your sales team and customers.
Tags : 
customer experience management, bloomberg businessweek, bbrs, relationship management, customer segmentation, customer retention, business intelligence, customer relationship management
    
SAP

The Current State of Business Analytics: Where Do We Go From Here?

Published By: SAS     Published Date: Mar 01, 2012
This white paper reveals the results of a Bloomberg Businessweek Research Services survey of 930 respondents globally on the current state of business analytics within organizations. You'll discover how and why the use of analytics is growing!
Tags : 
sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics
    
SAS
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