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Service-Based Masking

Published By: Delphix     Published Date: May 28, 2015
A new generation of tools is bringing agility to components of IT operations . Learn how recent advancements in agile data management, data virtualization, and data masking are combining to help companies achieve previously unachievable breakthroughs in IT security and risk management. Starting with a technical dive into data masking and the key concepts surrounding “virtual data”, this eBook also leverages exhaustive industry research and company surveys to translate the business value associated with these solutions.
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Delphix

Banking and the Connected Customer

Published By: Salesforce.com     Published Date: Jul 02, 2014
A well-executed "System of Engagement" strategy provides value to banks and customers. • Approximately 45% of bank customers today regularly interact with their institution through a mobile channel, with estimates of 70% within a few years. • Why it’s time to break down the System of Record and move to a System of Engagement. • How this shift can increase customer satisfaction and create new business opportunities. Download this white paper to get the full details on how a new approach to banking pays off for everyone.
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salesforce, system of engagement, banking, increase customer satisfaction, mobile channel, system of record, knowledge management, enterprise applications
    
Salesforce.com

Increase Collaboration to Convert More Leads

Published By: Salesforce.com     Published Date: Jul 02, 2014
Providing a consistent picture of the customer household to every line of business results in more lead conversion, cross-selling opportunities and an outstanding customer experience. In this webinar, Kennebunk Savings Bank shares how it transformed its business by breaking down silos, increasing sales effectiveness and orienting all lines of business around the customer.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com

3 “While You Wait” Services That Will Give Your Business A Competitive Advantage

Published By: Cox Communications     Published Date: Nov 10, 2014
The waiting room experience at your business can make or break customer service. Customers not only feel special when they wait in style, it’s good for business too. You can give your hotel, retail store, auto repair shop, or other service-oriented business a big boost by customizing your waiting room to feature free Wi-Fi, TV or technology workspace.
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wi-fi, business advantages, workspace utilization, targeting content, cox
    
Cox Communications

5 Steps to a Successful Cloud Migration

Published By: AppDynamics     Published Date: Sep 21, 2017
Performance challenges can add up quickly with a poorly configured cloud setup, and companies must get serious if they hope to transition to the cloud successfully. Businesses may be turning to the cloud at a breakneck pace, but that speed is leaving many without a clear plan as to how they want to reach their end destination.
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AppDynamics

In 60 Minutes Schrodinger Can Test 16 Million Molecules, Making Breakthroughs Sooner

Published By: Amazon Web Services and Intel     Published Date: Oct 07, 2015
Research teams can spend nearly a decade looking for new biological targets. Then years more creating and testing new molecules that offer improved ways to fight the world’s viruses, bacteria and diseases. These processes are usually long and and require an immense amount of computing power. However, it doesn’t need to be this difficult. Download this case study to see how high performance cloud computing can accelerate pharmaceutical breakthroughs while still retaining a simplistic structure that is cost-effective to scale computer resources.
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high performance cloud computing, cost-effective structure, computer resources, computing power, enterprise applications
    
Amazon Web Services and Intel

Corporate Venturing

Published By: Harvard Business School     Published Date: Mar 05, 2015
Why are more and more smart companies going VC to find their next breakthroughs? A corporate venture-capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. In this Harvard Business Review article, HBS Professor Josh Lerner, faculty chair of the HBS Executive Education program Private Equity and Venture Capital, shares six ways to create a venture fund that’s as savvy and nimble as the best private VCs.
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private equity, venture capital, investment expertise, vcs, corporate venturing, competitive threats, breakthroughs, corporate r&d, venture fund, corporate venture capital fund, startups, competitive compensation, knowledge transfer, fund goals, parent company
    
Harvard Business School

Gartner Special Report: Avoid These "Dirty Dozen" Network Security Worst Practices

Published By: Intel Security     Published Date: Oct 21, 2015
Get free access ($195 value) to this Gartner research that identifies 12 commonly observed network security practices that reduce network availability, increase expenditure or risks, and alienate end users. CISOs should avoid these practices, and they can do so without sacrificing security posture or breaking the bank.
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mcafee, intel, security, gartner, report, network, networking, business technology, research
    
Intel Security

Corporate Venturing

Published By: Harvard Business School Executive Education     Published Date: Mar 09, 2015
For decades, large companies have been wary of corporate venturing. So why are more and more smart companies going VC to find their next breakthroughs? With corporate R&D units under pressure to focus on a narrow range of projects, companies often lack a good way to sniff out competitive threats beyond their main areas of expertise. A corporate venture capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. But the parent company’s processes tend to bog down these funds.
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private equity, venture capital, investment expertise, growth equity, buyouts, negotiation, organizational structure, portfolio management, asset management, financial strategy, investment opportunities, competitive advantage
    
Harvard Business School Executive Education

The Criminal Justice Information Services (CJIS) Compliance For Mobile Devices

Published By: MobileIron     Published Date: Aug 20, 2018
The new generation of mobile devices, applications, and cloud services significantly improve agency efficiencies. Tasks that were once relegated to timeconsuming deskwork, are now performed in the field, and with improved accuracy. Because of this, more and more public safety agencies are adopting these new technologies. One purpose of the FBI’s CJIS Security Policy is to enable agencies to fully leverage mobile devices, but without sacrificing security. Mobile devices introduce a variety of new threat vectors and risks. Careful consideration of these risks is important to maintaining information security. Threats to mobile devices stem mainly from their size, portability, and available wireless interfaces. Examples of mobile device threats include: • Loss or theft of device • Unauthorized access to device • Mobile operating system vulnerabilities • Communication over untrusted networks • Malware or malicious Apps • Jailbreak or rooting activity • Data loss through user behaviors
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criminal, justice, information, services, cjis, compliance
    
MobileIron

Breaking Bad: The Risks of Unsecure File Sharing

Published By: Intralinks     Published Date: Aug 28, 2015
While file sharing proliferates in the enterprise environment, the unsecure and unsanctioned deployment of file sharing technologies poses significant risk to organizations.
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security, it management, knowledge management, data management, business technology
    
Intralinks

First, Break IT.

Published By: MuleSoft     Published Date: Apr 13, 2016
The business of IT has changed dramatically. An always-on, always-connected world means that competition is fiercer, customers are more demanding, and businesses need to innovate faster than ever. Companies can try to harness digital transformation by trying to do things the old way, but they will fall behind; the traditional IT operating model is fracturing under the digital demands of their customers, partners and employees. This book will showcase: -how digital transformation is affecting your business -a roadmap to help you innovate faster, lower operational costs, and increase your IT capacity -real-life case studies of companies who achieved great business outcomes through API-led connectivity
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information technology, business management, best practices, business intelligence, network management, application integration, business analytics, business integration, content management system
    
MuleSoft

5 Keys to Sports Fan Insight

Published By: IBM     Published Date: Apr 21, 2016
Industry analysts expect North American sports industry revenue to grow at a compounded annual rate of 4.8% to reach $67.7 billion by 2017, with customer-generated data the most collected type of external data.1 IBM Fan Insight, a software as a service-based solution available in the IBM Softlayer Cloud, and offers sports teams the breakthrough customer intelligence they need to lead in their industry.
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ibm, sports marketing, sports industry, fan insight, kpi dashboard
    
IBM

What is the business cost of content chaos?

Published By: IBM     Published Date: Nov 10, 2016
Within any organization, business content – applications, forms, reports, office documents, audio, video, and social media – is poorly managed and often out-of-reach of critical business processes. And, when business content is invisible, unclassified or unmanaged, it creates chaos. Content chaos causes a breakdown in the flow of information between an organization and its customers, its partners and even within itself – failures that often impact customer engagement, business agility, and the capacity to collaborate securely and effectively. It's time you learn how to put your business content to work.
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ibm, analytics, ecm, business cost, business process, enterprise applications, business technology
    
IBM

ContactBabel: The US Contact Center Decision-Makers' Guide: The Omnichannel Routing Chapter

Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys

Forrester Report: The Total Economic Impact™ Of Genesys PureCloud

Published By: Genesys     Published Date: Feb 26, 2018
Historically, upgrading your contact center solution was a costly endeavor. The Genesys® PureCloud™ solution breaks the mold with a three-year 571% ROI and payback in less than three months.
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genesys purecloud, forrester, purecloud platform, omnichannel contact center solution
    
Genesys

What's Next for Hyperconverged Infrastructure - 5 Powerful Use Cases

Published By: VMware     Published Date: Jun 04, 2019
In this white paper, we look at five of the critical use cases currently driving HCI deployments and why they will continue to benefit from HCI in 2019 and beyond. Hyper-converged infrastructure has emerged as a breakthrough IT technology over the past several years. With the right HCI solution, IT teams can lower costs, increase agility and reduce complexity—leveraging a modern software-defined IT platform that provides a seamless path to hybrid cloud. The reality is that IT teams have been so pleased with the benefits they are already reaping with HCI that they are looking for new ways to use it to power key initiatives such as digital transformation. This trend is being accelerated by advances in performance, ease of use and functionality, driven by technology innovations such as Intel Optane memory and VMware vSAN. 
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VMware

The Ultimate Guide to Amazon EC2 Reserved Instances

Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
Amazon EC2 Reserved Instances can appear complicated, but finding a solution that best suits your company doesn't mean becoming an expert yourself; you just need to know how to approach Reserved Instances and where they can make the biggest impact. This free guide delivers a collection of proven best practices to help you successfully manage Amazon EC2 Reserved Instances. The benefits include: -A breakdown of reservation types and offerings, including Convertible Reserved Instances -How to calculate the payback period -How to modify and exchange existing reservations to match cloud usage over time -How to maximize savings with automated RI management and optimization
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cloud management, amazon web services, multicloud management, amazon ec2
    
CloudHealth by VMware

A Beginner’s Guide to Microsoft Azure Reserved Virtual Machine Instances

Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
Microsoft Azure Reserved Virtual Machine (VM) Instances are an effective way to reduce your Azure spend. While the concept of reservations may be new to you, just remember that they enable you to make an all upfront payment towards your compute costs, thereby providing prioritized capacity. Read this eBook to learn: -The benefits of Reserved VM Instances -How to calculate the break-even point -The options for modifying, exchanging, or cancelling your reservations
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cloud management, microsoft azure, multicloud management
    
CloudHealth by VMware

Comparing Services For The Big Three Cloud Providers

Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Compiling a cloud services comparison is a daunting task in the rapidlyevolving cloud environment. There are thousands of cloud services, dozens of cloud service providers, and numerous Infrastructure-as-aService (IaaS) providers offering pay-as-you-go pricing models—each one frequently changing and upgrading their portfolios. We have chosen to limit our cloud services comparison to the top three IaaS providers providing service in the Western Hemisphere—Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)—because, not only are these the IaaS providers most organizations are familiar with, they are also the IaaS providers whose services most organizations are likely to compare. This eBook provides an introduction to the range of services offered by the leading cloud service providers, information on regions and availability zones, a breakdown of cloud storage services, and more, to help inform you on your multicloud journey.
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CloudHealth by VMware

Engineering Breakthroughs Expand SSD Application and Business Possibilities

Published By: Micron     Published Date: Jan 12, 2017
Organizations find new ways to solve complex challenges by leveraging SSD performance, durability, and efficiency advancements. Download now to learn more.
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Micron

Back-Up Care at Work: The Winning Case for Employers and Employees

Published By: Bright Horizons     Published Date: Dec 14, 2016
Dependent-care breakdowns are a serious risk to business continuity. With child care already a challenge for much of the workforce, and elder care responsibilities on the upswing due to the aging population, smart organizations are moving toward a response strategy.
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business continuity, employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, elder care, dependent care, employer solutions, employee benefits, family-friendly workplace, working parents, work-life balance
    
Bright Horizons

The Shocking Cost of Mismanaged Food Waste

Published By: HotSchedules     Published Date: Jan 17, 2019
Did you know that the average restaurant loses 3-10% of its purchased food before it ever makes to the table ? It’s a sad but true statistic. In an industry where effectively cutting costs can make or break your business, operators can’t afford to simply be conscious of their food waste. They need to take action. In this infographic, you’ll get a good idea of just how much food your restaurant could be wasting, and what your business stands to gain from better waste tracking.
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HotSchedules

Is Competition Killing You With Personalization?

Published By: Datastax     Published Date: Apr 04, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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datastax, competition, personalization, customer loyalty
    
Datastax

The 7 Ways A 360-Degree Customer View Helps Banks

Published By: Datastax     Published Date: Mar 06, 2018
Banks are at an inflection point. According to recent research by Viacom, 53% of consumers don’t think their bank offers anything different than other banks, 71% would rather go to the dentist than listen to what the banks are saying, and 1 in every 3 are open to switching banks in the next 90 days. This means banking institutions need to break through the competition to gain customer trust and loyalty. Building a 360-degree view of the customer can directly impact customer experience by helping banks grow customer retention and loyalty, upsell high-margin products, and provide compelling interactions.
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Datastax
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