business collaboration

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Cloud Benefits for the IT Service Management Market

Published By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud-base
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it management, data management, cloud computing
    
BMC Software

Video conferencing & Skype for Business: Your need-to-know guide

Published By: Polycom     Published Date: May 22, 2017
Download the Video conferencing & Skype for Business: Your need-to-know guide now, to learn how to create seamless Skype for Business meeting experiences across any device, bringing the Skype audio and video collaboration experience into any room.
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Polycom

Got Office 365? A Guide to Meeting Solutions for Distributed Teams

Published By: Polycom     Published Date: May 22, 2017
Microsoft and Polycom are long-term partners, helping businesses improve productivity, efficiency, and collaboration. With the introduction of three exciting new services for Office 365, this partnership will take business communications even further.
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Polycom

Skype for Business + Voice and Video: Your Need - to - Know Guide

Published By: Polycom     Published Date: Dec 18, 2017
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video. In fact, a majority of these rooms host the most rudimentary of collaboration solutions like a digital projector and an audio connection for conference calls. And, while most of these enterprises are adopting Skype for Business for end-users, the reality is that many of their conference rooms lack the ability to connect to Skype for Business calls, which eliminates effective collaboration tools like video and content sharing. Download this guide to see how to create engaging voice and video meeting experience with Skype for Business.
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skype for business, collaboration, video conferencing, content sharing, call management controls, microsoft office 365
    
Polycom

Business Phone Buying Guide: Selecting the Right Phone for Your Workspace

Published By: Polycom     Published Date: Mar 13, 2018
With the increase in mobility and the growth of distributed teams, it’s essential that you select audio devices that offer the best flexibility, quality and reach needed to support collaboration anywhere on any device. To meet these requirements, Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. The phones support crystal-clear conversations and seamlessly integrate with a wide range of communication environments including open-SIP and Skype for Business and Office 365. This comprehensive guide will provide you: Guidance on selecting devices for different workspaces Information on the newest collaboration features and benefits Overview and comparison of the latest Polycom desk phones and conference phones
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voice collaboration, communication environments, polycom, microsoft office 365, skype for business
    
Polycom

Dual Platform Strategies for the Modern Datacenter

Published By: Red Hat     Published Date: May 05, 2015
IT organizations are under intense pressure to improve service levels and contain expenses in today’s challenging economic climate. Forward-looking organizations are upgrading IT infrastructure and implementing virtualization and cloud computing solutions to improve business agility and drive down costs. Many enterprises are adopting a dual platform approach, retaining Microsoft Windows for office productivity and collaboration applications, and deploying Red Hat® Enterprise Linux® for infrastructure and datacenter modernization initiatives. By adopting standards-based Red Hat Enterprise Linux, businesses can enjoy high performance, reliability, and security, with a lower overall TCO.
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red hat, platform strategies, modern datacenter, virtualization, cloud computing solutions, it management, knowledge management, data management
    
Red Hat

Attract, Develop, and Retain a 21st Century Workforce (eBook)

Published By: SAP     Published Date: Feb 26, 2016
Get better results by driving alignment, optimizing performance, and accelerating growth. Is your business prepared for the way we'll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle. SuccessFactors offers a full suite of talent solutions to help you. • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
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sap, talent management
    
SAP

Unified communications for today’s business

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.

Transform your business with enterprise video conferencing & web collaboration

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
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market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.

Working All Over The World

Published By: Infosys     Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
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ceo, social, business
    
Infosys

Forrester - Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs?

Published By: Cisco     Published Date: Apr 08, 2014
Successfully deploying communications and collaboration solutions to meet the needs of your medium-size business.
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cisco, medium size business, communications, collaboration, mobile computing, mobile data systems, mobile workers, best practices
    
Cisco

The Impact of Cloud on the IT/Business Partnership

Published By: Oracle     Published Date: Apr 05, 2016
While the cloud can be a disruptive force, this global survey, conducted by Harvard Business Review and sponsored by Oracle, shows it is no longer a divisive one. The cloud is emerging as a unifying force that’s forging tighter collaboration between business and IT managers to drive innovation. The survey debunks three myths around implementing a public and/or private cloud strategy, including whether corporate systems need public cloud app data and how aligned IT and business are when it comes to the cloud.
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cloud services, cloud management, best practices, information technology, business strategy, application performance management, information management, cloud computing
    
Oracle

Leading banks eye APIs to leapfrog the competition

Published By: MuleSoft     Published Date: Nov 27, 2018
The market for financial services is changing fast. To evolve, banks are transforming their organizations into digital ecosystems using APIs. APIs have emerged as critical enablers to help financial services firms meet new consumer expectations. Through collaboration with fintechs, banks will use APIs to add new functionality from business partners and deliver internally-developed service offers to partner value chain and ecosystems. Read this whitepaper to learn more about the role of APIs and how this new ecosystem will allow banks to: Drive horizontal and vertical integration Foster a culture of collaboration Create new revenue streams and get solutions to market faster Deliver innovation and functionality to the business
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MuleSoft

7 Steps to Achieving a Successful Enterprise Social Network: A Guide to Planning for Success

Published By: Clearvale by BroadVision     Published Date: Oct 22, 2012
When implemented correctly, Enterprise Social Networks increase collaboration and productivity with customers, partners and more. For those deploying ESN in their enterprise, this guide gives an adoption process that will increase chances of success.
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business social network, business social networking, collaboration software, collaboration tools, enterprise 2.0, enterprise collaboration, enterprise social, enterprise social network
    
Clearvale by BroadVision

8 Key Metrics for Business Social Network Success

Published By: Clearvale by BroadVision     Published Date: Dec 26, 2012
In the traditional business environment, business processes evolve over time. As companies grow, most do not have the time or ability to implement infrastructure that continually enables effective collaboration, innovation or knowledge transfer.
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social media, social network, 8 key metrics, broadvision, enterprise
    
Clearvale by BroadVision

Changing the Face of Healthcare with Social Business Software

Published By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
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jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management
    
Jive Software

Connecting Talent for Business Results. Enterprise Social Collaboration. What's HR got to do with it

Published By: Jive Software     Published Date: Feb 24, 2014
The workforce is as dispersed as ever – companies are looking to social collaboration to facilitate the engagement once fostered around the water cooler. By understanding the power of social collaboration tools, HR can lead an organization to where the talent is while enabling business success through the success of its people.
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jive, aberdeen group, hr management, hr technology, talent management, recruiting, social business, enterprise social collaboration
    
Jive Software

The Customer Service Balancing Act

Published By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
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jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support
    
Jive Software

How to Develop a Single View of the Customer through Social Collaboration

Published By: Jive Software     Published Date: Dec 02, 2014
Customer interactions today span multiple touch-points. As such, businesses are constantly seeking ways to adapt their activities to interact with buyers through the most relevant channels. While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect these pieces results in disconnected customer messaging. Watch this webinar today to learn how social collaboration tools help companies overcome this challenge.
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customer interactions, customer data, social collaboration
    
Jive Software

Comp 101

Published By: Payscale, Inc     Published Date: Apr 04, 2018
By now, it’s well-accepted that a comprehensive, up-to-date compensation plan is a must for successful business. A tight talent market means organizations are focusing more than ever on strategies to retain and hire top employees, compensation being a big one. Unfortunately, putting together a strong compensation plan is no easy task. It requires in-depth thought, cross-team collaboration and real effort
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Payscale, Inc

Sharing Sensitive Corporate Documents without Compromising Security and Governance

Published By: Intralinks     Published Date: Oct 03, 2013
For many companies, in particular in industries like pharmaceuticals, software development, or entertainment, their intellectual property is more valuable than any physical asset. And with the increasing need to collaborate with external business partners to accelerate product life cycles and enhance innovation, there is a greater risk for sensitive information to be compromised. In this 6-page white paper, discover the benefits of how the right inter-enterprise collaboration tool can ensure secure document sharing and team collaboration, and what to keep in mind as you look for a provider.
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intellectual property, sensitive information, privacy, inter-enterprise collaboration, secure documents, security, knowledge management, enterprise applications
    
Intralinks

Cloud Benefits for the IT Service Management Market

Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software

Is Hosted VoIP Right for You? 6 Must-Ask Questions

Published By: XO Communications     Published Date: Apr 13, 2015
Hosted VoIP may appeal to companies that don't want to invest scarce resources in operating their own internal telephony system. However, given the primary role of voice communications for business, companies have to ensure that a provider's service wil meet day-to-day needs and provide excellent reliability. Download this complimentary eBook to discover the six questions that companies must ask and answer before they migrate to a hosted VoIP provider. It also provides insight into how to calculate the cost of a hosted service and whether potential customers will want to add collaboration capabilities to the voice service.
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XO Communications

Agile and Secure Desktop Delivery with Amazon WorkSpaces

Published By: AWS     Published Date: May 09, 2018
More and more businesses are embracing workplace mobility and bring-your-own-device (BYOD) strategies as a method to reduce costs and stimulate productivity. These initiatives give employees, contractors, and business partners the power to remotely contribute, collaborate, and communicate with team members from familiar devices, anywhere around the world. To implement these strategies effectively however, IT teams must provide access to applications, business systems, collaboration platforms, and development environments without sacrificing end-user experiences, hindering their organization’s security posture, or inducing excessive costs. What many are finding is that traditional methods of desktop and application delivery and on-premises Virtualized Desktop Infrastructure (VDI) often cannot live up to this task, as they introduce new challenges upon implementation.
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AWS

Say Hello to the Right Technology: A Guide to 2017 Connectivity Solutions

Published By: Frontier Communications     Published Date: Dec 29, 2017
It can be hard for today’s businesses to create a truly integrated work environment. Having an infrastructure built on outdated technologies can further complicate the situation, resulting in a variety of business challenges that fall under four distinct categories: • Managing Multisite Locations • Connectivity Issues • Bring Your Own Device (BYOD) Integration • Decreased Employee Collaboration In this eBook, we’ll examine connectivity solutions that can address these issues and provide work groups with the tools they need to be more productive, helping businesses run more efficiently.
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Frontier Communications
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