business communication

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Preparing Sales Teams for the Best Business Outcomes

Published By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
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social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud
    
IBM

Extending UC value to Increase Business Velocity

Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities, critical business processes, applications, efficiency
    
AT&T

Email as part of a business continuity

Published By: Mimecast     Published Date: Sep 25, 2008
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
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mimecast, saas, malware, workflows, risk management, email solutions, email managemeng, archiving
    
Mimecast

Making the Case for VoIP in a Recession

Published By: QuinStreet     Published Date: Feb 09, 2009
Between cost savings and the efficiency of a converged voice-data network, VoIP presents an attractive case for shoring up business communications expenses in a down economy.The VoIP value proposition is so strong that industry analysts are anticipating continued growth in IP telephony through 2009.
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quinstreet, voip, voice-data network, business communications, recession, enterprise applications, ip telephony, it spending
    
QuinStreet

Measuring the True Business Benefits of Web Collaboration

Published By: WebEx     Published Date: Apr 02, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended. To harness the benefits of the new work order, organizations are looking to achieve true collaboration with customers, partners, suppliers and employees. Simply put, the mantra is to "improve productivity while lowering costs." Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles
    
WebEx

Measuring True Business Benefits of Web Collaboration

Published By: WebEx.     Published Date: Apr 03, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended.  Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles
    
WebEx.

360 Degree Marketing Intelligence: The Ultimate Guide to Integrating CRM and Google Analytics Data

Published By: MoreVisibility     Published Date: Dec 19, 2017
As the approach to strategic business decision making becomes more and more data driven, a method for consolidating our various data sets, which are often spread across multiple systems becomes exceedingly important. Two of the biggest players in data driven decision making are website analytics platforms and customer relationship management systems. The former includes accumulating data on top of the funnel behavior such as site traffic origins, lead generation, content consumption tracking, device usage, and overall site behavior. While the latter has a focus more on bottom of the funnel activity such as lead nurturing, customer status, lifetime value, etc. Lastly, without communication between these two essential platforms, a complete understanding of your customers, from lead to longtime client, may never be possible. A web analytics (Google Analytics) and CRM integration provides you with a 360 degree view of your customer base, so that you can understand not just what PPC efforts
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MoreVisibility

Giving Corporate Communications The Makeover it Needs

Published By: GoToWebinar     Published Date: Oct 08, 2013
Whether it's a quick brainstorm on a team project or a company-wide meeting, you need to keep employees connected and engaged wherever they may be. Fully engaged employees can readily align what they do every day with where their companies are going. This brief by Jack LeMenager, business communications expert, explores how to keep your distributed workforce engaged with new collaboration tools and strategies.
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business communications, jack le menager, gotowebinar, citrix, marketing, corporate communications, communications, company makeover
    
GoToWebinar

The WhichVoIP.com Guide: VoIP Phone Service for Small Businesses

Published By: WhichVoIP     Published Date: Aug 24, 2010
With the rise in popularity of hosted VoIP options, you can be up and running (and saving money) in just a few hours, without having to install any costly equipment.
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whichvoip.com guide, voip phone service, smb, small businesses, voice over internet protocol, telephone network, telecommunication, ip networks
    
WhichVoIP

Delivering Enterprise Productivity, Efficiency and Business Value with Unified Communication

Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions
    
Arkadin

How to Improve Your Organization's Internal Communications

Published By: INXPO     Published Date: Oct 22, 2012
It seems that business moves at a rate more rapid than ever before. All the while, organizations aim to grow revenue, expand abroad and lower costs. Read this white paper to learn the business benefits of improving your organization's internal communications - and how to do it.
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inxpo, organization communications, internal communications, communication, enterprise, framework, enterprise applications
    
INXPO

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
Tags : 
b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Improving Corporate Collaboration: Microsoft Lync - Complete Business Collaboration Solution

Published By: Polycom     Published Date: Sep 24, 2014
Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. UC, the concept of streamlining phone, email, chat, video and content collaboration, has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure, is now evolving to include software-enabled processes and functionality.
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improving, collaboration, business, corporate, lync, video, content, objective
    
Polycom

Lowering the Cost of Communications and Six More Benefits of Lync Enterprise Voice

Published By: Polycom     Published Date: Sep 24, 2014
Lync Enterprise Voice and Lync video can improve worker productivity and streamline business processes, while lowering the overall total cost of communications. Read insights into the biggest benefits of Lync Enterprise Voice and video.
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lync, enterprise, voice, communication, cost, benefits, lync, productivity
    
Polycom

Improve Communication With Users and Stakeholders

Published By: ReadyTalk     Published Date: Jul 07, 2016
Letís face it, employees in Information Technology have a tough job. Youíre the technical experts, responsible for hardware and software as well as business processes and sometimes project management. Youíre also charged with being experts in communications, sales, marketing, psychology, counseling, and more just to get your company to adopt new ways of doing things or new technology. This is especially true when trying to deliver everything on time and on budget.
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best practices, business optimization, business management, productivity, information technology, communication, business intelligence
    
ReadyTalk

The Cloud Batting Order

Published By: Mitel     Published Date: Jun 29, 2016
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, youíve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still havenít unified your communications in the cloud, now might be the best time to actóbefore the competition gets a competitive edge.
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cloud management, cloud services, cloud management, best practices, communications, productivity, business management, content management system
    
Mitel

SAP Business Communications Management Rapid-Deployment Solution

Published By: SAP     Published Date: Mar 28, 2011
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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sap, sap business communications management, sap crm, ip networks, call center management, call center software, customer interaction service, customer satisfaction
    
SAP

Creating Business Value with Communication-Enabled CRM Processes

Published By: SAP     Published Date: Mar 28, 2011
Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified interactions across marketing, sales, and service processes.
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sap bcm, sap crm, cebp, customer relationship management, marketing automation, sales automation, sap
    
SAP

Introducing SAP Sales OnDemand: Designed for Salespeople and the Way they Sell Today

Published By: SAP     Published Date: May 02, 2011
The way salespeople work today is about more than following top-down processes and procedures.
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sap sales ondemand, sap, salespeople, sales automation, collaboration, business communication, customer interaction service
    
SAP

Social networking malware: The dangers facing SMBs

Published By: GFI Software     Published Date: Feb 24, 2012
Social networking has changed the way businesses communicate with their customers and partners, with most organizations now incorporating social media into their marketing and communications strategies. Unsurprisingly, the popularity of this new media has also created an influx of social-specific malware. Read to find out more about this trend.
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gfi software, technology, security, malware, social media, smb, internet security, identity security
    
GFI Software

Fax over IP: Fax takes its place on the IP network

Published By: Lane Telecommunications     Published Date: Apr 14, 2009
The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
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kudos, lane, lane telecommunications, fax over ip, foip, ip network, integrated business communications, integrated ip
    
Lane Telecommunications

Save Your IT Budget with an Efficient Exchange Recovery Plan

Published By: Quest Software, Inc.     Published Date: Nov 18, 2010
This white paper describes how real organizations have handled these challenges and how a strong and reliable messaging solution like Quest Recovery Manager for Exchange could have mitigated risk, reduced cost, and improved regulatory compliance.
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quest software, messaging, microsoft exchange server, quest recovery manager, business communication, migration, consolidation, backup and recovery
    
Quest Software, Inc.

The Business Case for Email Archiving

Published By: GFI     Published Date: Sep 04, 2008
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
Tags : 
email archiving, archive, archiving, email management, email, sarbox, sarbanes oxley, sarbanes-oxley
    
GFI
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