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Create a Tranformative Digital Experience

Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
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digital experience, ibm, software
    
Group M_IBM Q1'18

Experience the Power of Now with Visier PeopleTM

Published By: Visier     Published Date: Jan 25, 2019
Complementing your investment in Workday, Visier People takes you beyond Workday’s operational reports to strategic excellence. How? Through actionable and proven people analytics that are available today—not someday. Chosen time and again by Global 2000 organizations, Visier’s dedicated people analytics and workforce planning solution, with its all-inclusive subscription model, brings together data from all your transactional HR and business systems— including Workday—so you can: • Answer strategic workforce questions on demand, with credibility • Connect the dots between workforce decisions and business outcomes • Model and forecast your future workforce and its costs
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Visier

The 2020 Vision: The Next Decade for Enterprise Intelligence

Published By: MicroStrategy     Published Date: Jun 11, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics to and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. Furthermore, analytics are not always easy for line of b
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MicroStrategy

10 ENTERPRISE ANALYTICS TRENDS TO WATCH IN 2019

Published By: MicroStrategy     Published Date: Aug 21, 2019
To survive and thrive in an era of accelerating digital disruption, organizations require accessible data, actionable insights, continuous innovation, and disruptive business models. It’s no longer enough to prioritize and implement analytics – leaders are being challenged to stop doing analytics just for analytics’ sake and focus on defined business outcomes. In addition, these leaders are being challenged to bring predictive capabilities and even prescriptive recommended actions into production at scale. As AI and accelerated growth and transformation become top of mind, many enterprises are realizing that their current segmented analytics approach isn’t built to last, and that real transformation will require proper endto- end data management, data security, and a data processing platform company-wide. The year 2019 will be a turning point for many organizations that realize being data-driven doesn’t guarantee future success.
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MicroStrategy

Infographic: Linking Employee Engagement to Measurable Business Results

Published By: BI WORLDWIDE     Published Date: Jul 28, 2014
Employee engagement is what happens when companies win over the hearts and minds of employees in ways that lead to extraordinary effort and positive financial results. Engagement has a significant effect on key business outcomes including profitability, productivity, customer satisfaction and retention. Download our infographic to learn how engaging your employees will produce measurable results in your organization.
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bi worldwide, employee engagement, employee recognition, social recognition, employee awards, employer engagement, incentive programs, employee incentives
    
BI WORLDWIDE

Gartner Report: Competitive Landscape for Hyperconverged Integrated Systems

Published By: NetApp     Published Date: Mar 06, 2018
Gartner Report: Competitive Landscape for Hyperconverged Integrated Systems. Accelerate business outcomes and achieve growth with hyperconverged integrated systems (HCIS). Key findings: As the hyperconverged integrated system (HCIS) market has matured in the past two years, some smaller providers without sufficient bases, technical resources and cash to survive on their own have exited the market." • "HCIS-only providers that have a sustainable sales advantage based on effective communication of technical strengths that can deliver superior cost savings or performance advantages are most likely to remain viable as the market continues to grow." • "HCIS providers without compelling value propositions to differentiate their offerings against other HCIS solutions are unlikely to survive the increasing competitive pressure that is appearing in the market."
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

How to “Shift Left” with IT Service Management

Published By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
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service, management, optimization
    
Cherwell Software

The State of the Digital Workspace

Published By: VMware     Published Date: May 10, 2017
Organizations understand they must rethink traditional approaches to application delivery and management to stay relevant in an increasingly digital world. A consumer-simple, enterprise-secure digital workspace that unifies user, desktop, and mobile device management to deliver business outcomes can be the foundation for business mobility projects directly linked to process change and innovation. Find out how digital workspace first-movers experience business, operational, and financial benefits while those that wait are falling behind, by downloading this State of the Digital Workspace report.
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VMware

A Methodology for Transforming Data Center Networks

Published By: Juniper Networks     Published Date: Aug 08, 2017
Business evolution and technology advancements during the last decade have driven a sea change in the way data centers are funded, organized, and managed. Enterprises are now focusing on a profound digital transformation which is a continuous adjustment of technology management resources to deliver business results, guided by rapid review of desired outcomes related to end clients, resources, and budget constraints. These IT transitions are very much part of the competitive landscape, and executed correctly, they become competitive differentiators and enable bottom line growth. These outcomes are driving data centers to virtualization, service-oriented architectures, increased cybersecurity, “big data,” and “cloud,” to name a few of the key factors. This is completely rethinking and retooling the way enterprises handle the applications, data, security, and access that constitute their critical IT resources. In essence, cloud is the new IT.
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Juniper Networks

Choosing the Right Digital Experience Platform to Improve Business Outcomes

Published By: Progress     Published Date: Jan 22, 2019
A great digital experience is no longer a competitive differentiator—it’s a must for doing business. Poor experiences quickly result in dissatisfied customers and lost prospects. For many enterprises, delivering a multichannel digital experience can be a daunting task—but it doesn’t have to be with the right technology. Learn how to conquer the five challenges for digital experience delivery in this whitepaper.
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Progress

IDC MarketScape: Worldwide SaaS and Cloud-Enabled PSA ERP Applications 2017 Vendor Assessment

Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Digital transformation (DX) is fundamentally changing enterprise resource planning (ERP) — allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership positon in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines that are used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy ERP and back-office systems.
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global, saas, cloud, psa, erp, applications, vendor, assessment
    
WorkBook from Deltek

Five Ways to Exploit Your Data in a Value-based World

Published By: IBM Watson Health     Published Date: Sep 29, 2017
In the world of value-based healthcare, your data is the key to extracting the most actionable insights that provide real value to your organization. But getting to those insights can prove difficult, especially if you have to connect disparate data sources. You need transparency into key insights that can help your team make more informed decisions for the success of your organization. In this listicle, we explore five ways an analytics solution can help you transform your organization through the power of insight. From risk modeling to predictive analytics, utilizing the right mix of analytics can improve patient outcomes and ultimately move your organization closer to your ideal value-based care model
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value-based care, analytics, insights, data, business intelligence, ehr, fee-for-service, cognitive
    
IBM Watson Health

2018 State of DevOps Report

Published By: Ahead     Published Date: Nov 30, 2018
Over the past seven years, we’ve surveyed more than 30,000 technical professionals around the world to explore the relationships between IT performance, DevOps practices, culture, organizational performance and other elements that affect business outcomes. In the process, we’ve built the deepest and most widely referenced body of DevOps research available. The 2018 State of DevOps Report breaks new ground in our understanding of the DevOps evolutionary journey. We have identified the five distinct stages of DevOps evolution, and the critical practices at each stage that help you achieve success and progress to the next phase of your journey.
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Ahead

Putting trust in your data

Published By: Oracle     Published Date: Jun 04, 2019
Finance leaders believe data management is a burden on businesses. Yet less than half of organisations have a data management strategy in place. But data management strategies positively impact security across all lines of business. Poor data management practices inevitably lead to poor outcomes, with bad decisions based on bad data. Data must also be protected, with weak practices leading to cyber breaches. And the reputational damage to an organisation’s brand cannot be underestimated. However, when managed well, data offers a competitive advantage. In the past, data was typically informed historical reporting, with internal needs and compliance taking priority. There is a new data paradigm. Data is the new currency in the digital age.
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Oracle

A practical guide to zero-based budgeting

Published By: Apptio     Published Date: Jul 16, 2019
Your business partners need IT to deliver innovation and agility, but traditional budgeting processes struggle to do either. Interested in adopting a zero-based budgeting approach to your organization? Download this eBook to learn: - The limitations of traditional budgeting vs. zero-based budgeting - How to benchmark your budgets against business outcomes - Five myths about zero-based budgeting and why they are wrong - How to confidently build zero-based budgets with the right tool
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Apptio

Communications Transformation Drives Business Productivity

Published By: Vonage Business     Published Date: Jan 15, 2019
In this eBook you’ll learn: The immediate benefits of deploying unified communication applications and platforms How UC application integration struggles can be addressed with UCaaS Why businesses are embracing game-changing technologies across UCaaS and CPaaS How adopting application programming interfaces (API) can help drive better business outcomes
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Vonage Business

5 Habits of the Best Employers

Published By: Aon Hewitt     Published Date: Nov 16, 2016
The research is clear, organizations that create a culture of engagement see stronger business performance including customer satisfaction, sales, operating margins and shareholder value. This article explains the 5 Habits Best Employers practice to improve employee engagement and drive better business outcomes.
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aon, best employers, customer satisfaction, operating margins, employee engagement
    
Aon Hewitt

How Performance Management Maturity Drives Business Agility and Innovation

Published By: Riverbed     Published Date: Feb 15, 2018
Applications underpin today’s cloud and digital transformation initiatives. As a result, it’s imperative for modern IT organizations to implement a holistic, expert approach to managing applications for maximum performance and optimal business execution. Read this insights paper from ESG and Riverbed to discover: How performance management expertise drives critical business outcomes. Why mature organizations are better equipped to embrace DevOps and other modern IT practices. What tools, factors, and behaviors correlate to expert performance management practices.
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Riverbed

Crossing the DevOps Chasm 

Published By: CA Technologies     Published Date: Jun 03, 2015
"Enterprises that depend heavily on IT to deliver services to customers are constantly driven by market pressures to better develop and release new software features to meet growing demands. Facilitating the collaboration between development and IT operations and bringing application to market faster with high quality are crucial to today’s business success. This solution brief provides insights into the DevOps movement, why it matters and how you can cross the chasm to achieve better collaboration to deliver business value rapidly. You’ll learn how CA Technologies solutions for DevOps bring your portfolio of IT technology forward in a cadence of faster, more predictable releases, letting you confirm the results of each phase of the software life cycle toward positive business outcomes."
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CA Technologies

Altocloud White Paper: Analyzing and Shaping Customer Journeys

Published By: Genesys     Published Date: Jun 11, 2018
When you can anticipate customer needs, you can provide a customer experience that reduces frustration, increases satisfaction and creates better business results. Genesys Altocloud uses live analytics, powered by machine learning, to give you real-time insight into the customer experience. You can anticipate customer behavior, personalize journeys and use feedback to continuously tune your analytics to achieve desired business outcomes. Download the white paper and learn how to make better use of your analytics: • Automate responses that optimize the journey • identify and engage with customers before they contact you • Use predictive analytics and machine learning to drive outcomes
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customer needs, customer experience, customer behavior, customer journey
    
Genesys

Modern Storage Accelerates Data Insights, Speeding Innovation

Published By: Pure Storage     Published Date: Dec 05, 2018
Deep learning opens up new worlds of possibility in artificial intelligence, enabled by advances in computational capacity, the explosion in data, and the advent of deep neural networks. But data is evolving quickly and legacy storage systems are not keeping up. Read this MIT Technology Review custom paper to learn how advanced AI applications require a modern all-flash storage infrastructure that is built specifically to work with high-powered analytics, helping to accelerate business outcomes for data driven organizations.
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Pure Storage

Microsoft increases call center employee productivity by 10% with Gameffective

Published By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective

Maximize Workforce Efficiency & Automation: 3 Areas For Improvement

Published By: Lawson     Published Date: May 11, 2011
How can organizations tap into their workforce to achieve specific business outcomes? The answer - and the future of HCM - lies in the three closely related areas of talent management integration, spaces, and information delivery.
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lawson hcm, strategic human capital management, larry dunivan, talent management integration, information delivery, talent acquisition, goal management, performance
    
Lawson

EMA Radar™ For Business Service Management (BSM): Service Impact Q3 2010 CA Vendor Profile

Published By: Arcserve     Published Date: Jul 23, 2010
This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. Download now!
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ca technologies, ema radar, business service management, bsm, vendor, application performance management, infrastructure manager, service desk
    
Arcserve

The App Attention Index

Published By: AppDynamics     Published Date: Dec 08, 2017
A 2017 study examining the impact of app performance on consumer behavior and business outcomes
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AppDynamics
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