business process and needs

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Azure Governance Framework

Published By: Ahead     Published Date: Nov 15, 2018
If your business is like many other organizations that are in the process of enabling a Microsoft Azure public cloud platform, then you might be struggling with the guardrails needed to secure and manage cost, while at the same time enabling flexibility for the teams consuming cloud services. While the Azure platform is already very secure, it also allows a great deal of flexibility in configuration. In order to avoid accidentally creating security holes and out-of-control spend, a Governance Framework is required. We created the AHEAD Azure Governance framework to allow enterprises to develop and maintain a fully optimized, and secure environment. The resulting framework will be tailored to your organization’s specific business and compliance needs, as every enterprise is different. This guide will introduce you to the components of this necessary Azure Foundational Governance Design.
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Ahead

A Maturity Model for Delivering Proactive Customer Service

Published By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now

The Definitive Guide to Continuous Testing

Published By: CA Technologies EMEA     Published Date: Jul 18, 2018
As the pace of business continues to quicken, companies are starting to recognize that to stay competitive the process of developing and releasing software needs to change. Release cadence has greatly accelerated. There is no occasion anymore for a 6- to 18-month find-and-fix turnaround in which the customer will find the delay acceptable. Things need to move faster, and they need to be ready and perfect faster. Transforming to continuous testing is a journey, just like agile and DevOps was and still is. Companies and their IT teams will encounter setbacks, which must be anticipated and accepted. This is why planning is essential at every step in the continuous testing journey. Download this whitepaper to find out how CA Technologies can help your business today.
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CA Technologies EMEA

Executive cloud-native platform checklist

Published By: Red Hat     Published Date: Jun 19, 2019
Technology has fundamentally changed the way we live. Access to data and information anytime, anywhere is no longer a luxury—it is a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver higher-quality applications more often, enabling companies to stay relevant and seize digital business opportunities. Cloud-native is an approach to building applications that takes advantage of cloud computing models and DevOps principles to make the delivery of new features and services faster and more flexible. With a cloud-native strategy, organizations can begin the culture, process, and technology changes needed to meet new demands and become an IT organization that can deliver business innovation faster. The following checklist will assess your needs and possible business impacts to help you choose a cloud-native platform that benefits the business, developers, and IT operations team.
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Red Hat

Comdata call center reps get 12% more sales per hour with Gameffective

Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective

Streamline SAP Budgeting and Planning with Accurate, Timely Data

Published By: Winshuttle     Published Date: Aug 17, 2017
How do you invest resources and plan budgets for your organization? The answer to that question often predicts business success or failure. Most organizations have similar goals: They want to achieve business insights from accurate data so they can optimize their business processes and balance organizational needs with financial objectives.
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sap, budget, budgeting, planning, sap finance, sap master data, sap implementations, s/4hana
    
Winshuttle

An SMB Buyers Guide to Accounts Payable Automation

Published By: Concur     Published Date: Feb 04, 2013
With the introduction of cloud-based solutions, investing in tools to automate business processes like accounts payable is more affordable, and significantly less risky for SMB. Use this guide to help select the right AP solution to match your needs.
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ap automation, expense management, accounts payable, smb expense solutions, expense management solutions
    
Concur

4 Expense Management Conflicts to Conquer in 2017

Published By: US Bank     Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever. Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment? Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
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expense management, expense management automation, us bank, employee satisfaction, employee retention, employee connectivity, data security, employee rewards
    
US Bank

Selecting an Automated Time and Attendance Solution

Published By: Kronos     Published Date: Jul 26, 2017
Learn how to assess your options and select the automated time and attendance solution that’s right for your business. Finding a time and attendance solution that fits your business can be overwhelming and frustrating. But it doesn’t have to be. That’s why Kronos created this helpful guide, based on the real-business experiences of our customers who, like you, converted manual or semimanual time and attendance processes into fully automated systems. Find out how to cut through the hype and select the solution that best fits your needs, what you need to get funding and support, and what tough questions you should ask every vendor.
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attendance solution, automated time, funding and support, business tips
    
Kronos

Connected Planning at RSA

Published By: Anaplan     Published Date: Mar 12, 2019
In this paper learn how RSA Group shortened their FP&A process by 4 months. With a 300-year heritage, RSA Group is one of the world’s leading insurance groups. The company, which has over 20,000 employees in its core markets of the U.K., Scandinavia, and Canada, focuses on general insurance and has the capability to write business across the globe. Late one night, after the team had already been planning nonstop for weeks, one of Andrew Dinwiddie’s colleagues slammed his fists down on his desk and said, “Surely, this can be easier; surely, we can ind a solution to make this a less intense process.” It was that outburst of frustration that triggered Andrew and his team to look for different solutions to their inancial planning needs and ultimately led them to the Anaplan platform.
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Anaplan

Top 5 Salesforce integration patterns

Published By: MuleSoft     Published Date: Jun 27, 2019
As the leading CRM system, Salesforce can accelerate and increase sales, enhance customer loyalty, and grow marketing capabilities. But how can businesses extend Salesforce to streamline business processes and maximize services and solutions? Effective and efficient integration of Salesforce with adjacent enterprise systems — such as databases, ERP and CRM systems, and custom applications — is critical to enabling sales teams, increasing revenue, and better serving customers. Across the broad spectrum of Salesforce integration needs, patterns emerge for how to best address integration challenges. Integration patterns are the most logical sequence of steps to solving a specific type of integration problem. Learn how to synchronize CRM systems, migrate from legacy CRM systems, broadcast ERP data into your CRM system, and more. Download the whitepaper now.
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MuleSoft

10 Steps to Developing an Effective Learning Solution Business Case

Published By: Skillsoft     Published Date: Jun 25, 2015
This paper takes you step-by-step through the process of addressing your immediate problems, building alliances throughout your organization, and making a successful business case for a learning solution, including: • Analyzing your current processes and identifying your needs • Mapping out the various processes and training requirements • Calculating the financial impact of training • Making the case and managing the project
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learning solution, business case, lms, development, learning management strategy
    
Skillsoft

Which is Best? Inhouse Versus Outsourcing Web Hosting

Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
How can a company decide what the right decision is when it comes to outsourcing? A growing percentage of companies are reaping the benefits of leveraging technology to streamline business operations and automate their business processes to create greater efficiencies by turning to outsourced web hosting. In today's economy, more and more small to medium sized businesses with no IT staff, or an already over-burdened IT staff, are finding there is no other choice. However, even with companies that have the resources necessary to host their own websites are looking to outsource their hosting needs. For these companies not resources, but the issue of ensuring that the hosting environment is secure, reliable, and scalable is why they look towards outsourcing. Learn the pros and cons of outsourcing and how NeoSpire can help.
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web hosting, neospire, microsoft sql server, oracle, mysql, hosting options, security, costs
    
NeoSpire Managed Hosting

The Complete Process Automation and Case Management System That is Perfect for Your Business

Published By: OpenText     Published Date: Apr 16, 2014
Learn how the landscape of business has changed and see how you no longer need multiple systems, and instead need a complete process automation and case management system that will fit all of your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText

The Talent Management Experience Series - New Roles and Expectations for Systems Part 3

Published By: Cornerstone OnDemand     Published Date: Feb 24, 2011
Now more than ever, organizations must integrate talent issues into the strategic business planning process. With a clear understanding of the needs of the company, business leaders can use the principles of talent management to address capability gaps as part of their overall management processes. This new focus on "The Business of Talent."
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cornerstone, talent management, business continuity, business performance, globalization, recession, planning, economic
    
Cornerstone OnDemand

Top 5 Reasons to Automate Identity Lifecycle

Published By: OKTA     Published Date: Mar 30, 2018
"Cloud-first, mobile-first organizations are seeing huge benefits from taking a more distributed approach to IT and user access management. Business units are given more freedom to evaluate and select SaaS applications that will enable efficiency and growth. Users are given more freedom to use the devices that make them the most productive. When this trend started, most IT organizations were able to implement some basic, manual processes to administer and govern IT in this best-of-breed distributed environment. However, as the number of touchpoints increases, IT needs to automate to keep pace and stay secure. This white paper goes into more detail on the top 5 reasons to automate identity lifecycle and identity administration with comprehensive user provisioning and build a solid foundation for future cloud-first, mobile-first IT."
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OKTA

Planning, Budgeting and Forecasting: Software Selection Guide

Published By: IBM     Published Date: Apr 29, 2013
This paper addresses the challenges of planning, budgeting and forecasting in a spreadsheet environment and highlights the advantages of using a software solution designed specifically for dynamic planning. The business challenges and drivers are discussed, including organizational and technological best practices to follow. A Planning Software Selection Matrix is included to assist decision makers in selecting the most appropriate planning software for their specific business processes and needs.
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budgeting, planning, forecasting, software, guide, spreadsheet, dynamic planning, application integration
    
IBM

Planning, Budgeting and Forecasting: Software Selection Guide

Published By: IBM     Published Date: Sep 03, 2013
This paper addresses the challenges of planning, budgeting and forecasting in a spreadsheet environment and highlights the advantages of using a software solution designed specifically for dynamic planning. The business challenges and drivers are discussed, including organizational and technological best practices to follow. A Planning Software Selection Matrix is included to assist decision makers in selecting the most appropriate planning software for their specific business processes and needs.
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planning, budgeting, forecasting, software selection guide, ibm, spreadsheet environment, planning software selection, business process and needs
    
IBM

Business Process Automation RFI

Published By: K2     Published Date: Jan 07, 2016
Choosing the right solution to automate your business processes or meet specific business process needs isn’t easy. While a broad array of functionality is available, from BPM suites to custom applications that meet specific business needs, different solutions have differing capabilities and strengths across a variety of categories. In the following RFI, we’ve honed in on eight key areas for business process automation success to help you evaluate the quality of the platforms you are considering – and to ensure that the system you choose is agile and flexible enough to meet your business needs.
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business process automation, rfi, best practices, bpm, networking, security, software development, it management
    
K2

Gartner Market Guide to Business Process Management Platforms

Published By: K2     Published Date: Jan 07, 2016
BPM platforms help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments. This research provides an overview of many of the products used to address these needs.
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gartner market, business process management, bpm, networking, security, software development, it management
    
K2

MDM on the Cloud

Published By: IBM     Published Date: Apr 18, 2017
Are you looking to add new data domains or solve new business problems? IBM InfoSphere MDM comprises a complete MDM suite with multi-domain MDM capabilities and built-in domain patterns. IBM offers several editions of InfoSphere MDM, each designed to integrate with your existing architectures and business processes. You can choose the platform that best meets your immediate and long-term needs.
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cloud data, online marketing, customer acquisition, mobile marketing, social marketing, data warehouse, data storage, data collection
    
IBM

Business Process Management for Dummies

Published By: Adobe     Published Date: Jan 25, 2018
Are you ready to tackle Business Process Management (BPM) for your enterprise? Do you want to improve efficiency, enhance agility, and also be more profitable? If so, you’re in the right place. BPM is an approach toward managing how an organization operates so it better meets the needs of clients. BPM enables organizations to be more efficient and more capable of change. BPM is exactly what your organization needs to meet the challenges of the modern business climate.
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Adobe

The Complete Process Automation and Case Management System That is Perfect for Your Business

Published By: OpenText     Published Date: Apr 16, 2014
Learn how the landscape of business has changed and see how you no longer need multiple systems, and instead need a complete process automation and case management system that will fit all of your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText

Getting the Most from your Virtualized Data Center with Converged Systems

Published By: HPE     Published Date: Aug 26, 2014
One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs.
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution
    
HPE

Get the Retail Returns You’ve Always Wanted

Published By: Epicor     Published Date: Aug 22, 2018
In the world of retail, the only returns you want are returns on your business investments. With Epicor Eagle N Series, you get precisely that—a tool that is engineered to go the distance, hit revenue and profit targets, keep customers coming back, and deliver great returns on your technology investment. The latest technology advances, and higher customer expectations, make it critical to have a solution in place meets your business goals and your customer’s needs. This eBook details seven way you can make your Point of Sale system deliver growth and profits including-- • Easy-to-use inventory management tools • Ability to streamline and simplify everyday processes • Keep customers coming back with customized loyalty programs Download the eBook and take advantage of the years of experience Epicor has providing technology for retailers and understanding their needs.
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos
    
Epicor
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