business process as service

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Banks Are Losing Business At Alarming Rates. Complete Customer Experience Is Key To Turnaround - See

Published By: Pega     Published Date: May 24, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega

Identity Enabled Web Services: Standards-based identity for Web 2.0

Published By: Ping Identity     Published Date: May 05, 2009
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing web Services has been a challenge until recently, as typical Web authentication and authorization techniques employed browser-to-server architectures (not program-to-program). This resulted in user identity ending at the Web Application Server, forcing the Web Services Provider to trust blindly that the Web Services Requester had established identity and trust with the end user.
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pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml, security assertion markup language, pki, public key infrastructure, soa, oasis, ws-trust, sso, single sign-on, service oriented architecture, rest, user identity mapping, ldap
    
Ping Identity

5 Steps to Secure Internet SSO

Published By: Ping Identity     Published Date: May 05, 2009
This white paper, intended for a management-level audience, describes why and how any organization can implement secure Internet single sign-on with a federated identity management system. Learn more today!
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pingidentity, sso, secure internet, single sign-on, federated identity management system, software as a service, saas, business process outsourcing, bpo, ciso, attack, threats, personally-identifiable information, pii, trojan, virus, proprietary security mechanisms, crypto libraries, security assertion markup language, saml
    
Ping Identity

Identity Enabled Web Services: Standards-based identity for Web 2.0

Published By: Ping Identity     Published Date: May 05, 2009
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing web Services has been a challenge until recently, as typical Web authentication and authorization techniques employed browser-to-server architectures (not program-to-program). This resulted in user identity ending at the Web Application Server, forcing the Web Services Provider to trust blindly that the Web Services Requester had established identity and trust with the end user.
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pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml, security assertion markup language, pki, public key infrastructure, soa, oasis, ws-trust, sso, single sign-on, service oriented architecture, rest, user identity mapping, ldap
    
Ping Identity

Secure Internet Single Sign-On 101

Published By: Ping Identity     Published Date: May 05, 2009
With the success of single sign-on (SSO) inside the enterprise, users are calling for interoperability outside of the enterprise’s security domain to outsourced services, including business process outsourcing (BPO) and software as a service (SaaS) providers, and trading partners, as well as within the enterprise to affiliates and subsidiaries. Learn more today!
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pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml, security assertion markup language, pki, public key infrastructure, soa, oasis, ws-trust, sso, single sign-on, service oriented architecture, rest, user identity mapping, ldap
    
Ping Identity

Evergreen Storage Is Changing Customer Experience Expectations in Enterprise Storage

Published By: Pure Storage     Published Date: Mar 15, 2018
Managing technology refreshes is not a popular task among enterprise storage administrators, although it is a necessary task for successful businesses. As a business evolves, managing more data and adding new applications in the process, enterprise storage infrastructure inevitably needs to grow in performance and capacity. Enterprise storage solutions have traditionally imposed limitations in terms of their ability to easily accommodate technology refreshes that keep infrastructure current and operating reliably and most cost effectively. In 2015, Pure Storage introduced a new technology refresh model that has driven strong change in the enterprise storage industry by addressing the major pain points of legacy models and provided overall a much more cost-effective life-cycle management approach. In conjunction with other aspects of Pure Storage's enterprise storage product and services offerings, the company's "Evergreen Storage" technology refresh model has contributed to this all-f
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Pure Storage

Eagle Eye taps Rackspace expertise to migrate and grow its business on the Google cloud

Published By: Rackspace     Published Date: Apr 02, 2019
Traditional retailers seeking to digitalize their brand connections to customers, do so with Eagle Eye AIR, a SaaS platform for creating intelligent, real-time digital and mobile solutions for promotions, loyalty programs, rewards and more. With rapid business growth, the volumes of transactions processed per second are constantly being rewritten – yet, its customers’ transactional throughput keeps running smoothly – which is all thanks to the successful migration of its dedicated infrastructure to Google Cloud Platform (GCP). Being a longstanding customer of Rackspace, Eagle Eye trusted the Rackspace Managed Services team in providing expert guidance for every stage of its migration project – which is part of a bigger exercise to transform its technical capabilities.
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Rackspace

Eight steps to cloud-native application

Published By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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Red Hat

Boost Agility with Hybrid Cloud and Containers eBook

Published By: Red Hat     Published Date: Jun 19, 2019
IT and business are changing rapidly. Growth opportunities in new markets, evolving customer behaviors and preferences, increased competitive pressure, and new standards in regulatory compliance are causing organizations to adapt their operations and processes.1 Even so, rigid legacy IT infrastructure can keep you from adjusting to change and reduce the business value of IT. These complex environments often limit flexibility, speed, and scalability, resulting in slow application and service delivery. As a result, your organization can experience broad effects, especially within your IT operations and development teams. Developers need resources to be provisioned and scaled quickly so they can begin work immediately when an idea strikes. They also want more control over those resources while they are in use. However, with complex, hard-to-manage environments and manual processes, IT operations teams often struggle to provide resources and services at the speed that developers demand. Th
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Red Hat

Agile Integration for Enterprise Architecture ebook

Published By: Red Hat     Published Date: Jun 19, 2019
Business success is increasingly based on your ability to react to change. As new disruptive players enter markets and technology upends what consumers expect, organizations increasingly need to change plans in much shorter cycles than ever before. Modern software architectures and processes can make organizations more effective at dealing with this change and emerging as winners in their markets. A new architectural framework called agile integration brings together three important architectural capabilities: containers, distributed integration, and application programming interfaces (APIs). This framework addresses how these key capabilities promote agility and power new processes within your organization to create competitive advantage. Industries like travel and hospitality have been transformed by new ways of doing business—new services are now offered, and consumers interact with services differently. This trend of disruptive change is extending across other major industries—from
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Red Hat

How SambaSafety driver monitoring keeps DS Services on the cutting edge

Published By: SambaSaftey     Published Date: Mar 15, 2019
Collaboration among compliance safety, and risk DS Services, a distributor of leading beverage brands to residential and business customers, employs more than 3,500 drivers nationwide. Tracking its drivers – and ensuring they’re qualified to be behind the wheel – isn’t easy. “Reviewing motor vehicle records (MVRs) can take weeks, as every state reports violation information differently,” says Jason Gay, DOT compliance administrator for DS Services. “I was spending 12 to 15 hours a week on paperwork alone. It was time to simplify the process.” DS Services originally turned to SambaSafety to help reduce paperwork and increase efficiency; however, by incorporating continuous driver monitoring into its safety program, DS Services is able to impact its business in . other positive ways.
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SambaSaftey

Procurement 2025

Published By: SAP     Published Date: Oct 11, 2018
Over the next 10 years, companies will face more opportunity and disruption than ever before. Digital transformation is already helping companies redefine their business models, operating processes, and work – and this trend will accelerate as powerful technologies mature. Given that up to 65% of the value of a company’s products or services is derived from its suppliers1, procurement will play a leading role in enabling this transformation.
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SAP

Procurement 2025

Published By: SAP Ariba     Published Date: Oct 11, 2018
Over the next 10 years, companies will face more opportunity and disruption than ever before. Digital transformation is already helping companies redefine their business models, operating processes, and work – and this trend will accelerate as powerful technologies mature. Given that up to 65% of the value of a company’s products or services is derived from its suppliers1, procurement will play a leading role in enabling this transformation.
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SAP Ariba

TDWI Best Practices: Improving Data Prep for BA

Published By: SAS     Published Date: Apr 25, 2017
Organizations in pursuit of data-driven goals are seeking to extend and expand business intelligence (BI) and analytics to more users and functions. Users want to tap new data sources, including Hadoop files. However, organizations are feeling pain because as the data becomes more challenging, data preparation processes are getting longer, more complex, and more inefficient. They also demand too much IT involvement. New technology solutions and practices are providing alternatives that increase self-service data preparation, address inefficiencies, and make it easier to work with Hadoop data lakes. This report will examine organizations’ challenges with data preparation and discuss technologies and best practices for making improvements.
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SAS

Lean BPM: The Era of Collaborative Process-Centric Applications

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.  You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
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collaborative, process-centric applications, serena software, serena, bpm, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning, esb, enterprise service bus, soa, service-oriented architecture, api, unified, virtual, deployable
    
SERENA Software, Inc

Lean BPM: Process Pain to Process Gain in Three Simple Steps

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Lean BPM is focused on radically simplifying how business processes and management are delivered. Processes are designed quickly and easily by the business user closest to the problem. Working solutions are delivered incrementally to your users in record time. Serena delivers the easiest business process development. No coding. No consultants. No kidding.
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serena, serena software, lean bpm, serena, serena software, working solutions, workflow, application, office, interfaces, mashup, saas, soa, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning
    
SERENA Software, Inc

Lean BPM- The Era of Collaborative Process-Centric Applications.

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
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collaborative, process-centric applications, serena software, serena, bpm, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning, esb, enterprise service bus, soa, service-oriented architecture, api, unified, virtual, deployable
    
SERENA Software, Inc

Accenture IDC infobrief: Using AIOps and Cognitive Patterns to Optimize Operations

Published By: ServiceNow     Published Date: Oct 23, 2019
A well-executed AIOps strategy can help deliver high-performance business outcomes through agility and speed to innovation. With IT Operations struggling with increasing service complexity and rising customer expectations, business are challenged to automate processes and drive faster time to resolution. AIOps can lead to service ticket reduction, faster mean time to repair (MTTR) and service availability improvement, all which optimize operational processes.
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ServiceNow

What to Look for in Mission-Critical Managed IT Services

Published By: Stratus Technologies     Published Date: Sep 30, 2008
The Choices from many reputable suppliers of IT managed services can appear very much alike. Yet when you have a mission-critical business process whose function must not be interrupted, you know your requirements call for something above and beyond. This paper serves as a field guide to help you identify key characteristics that set a critical managed IT service apart from even highly capable general-purpose offerings.
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stratus technologies, it services, business impact analysis (bia), recovery point (rpo), recovery time objectives (rto), business continuity (bc), disaster recovery (dr) protection, service level agreement (sla), software development, it management, itil
    
Stratus Technologies

Five Principles for Integrating Software as a Service Applications

Published By: TIBCO Software     Published Date: Aug 13, 2018
The use of SaaS applications within an organization is the new normal. In fact, there's a good chance that just your marketing department alone is using over 10 SaaS products. According to Gartner, the 2015 worldwide market for SaaS software application sales was $33.4 billion, with projections to double to $67.2 billion by 2019. Integration needs are changing, with SaaS applications, as well as mobile traffic, social networks, IoT, suppliers, partners, and customer channels all new integration points that will need to be captured in your business processes. Read “Five Principles for Integrating Software as a Service Applications” to learn: Key principles for successful hybrid integrations New integration use cases to grow your business upward and outward The why and how of integration as both an enabler and a differentiator Benefits of the TIBCO integration platform and its various offerings
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TIBCO Software

Professional Services Automation Buyer's Guide

Published By: Unit4     Published Date: Feb 18, 2019
Looking to buy a Professional Services Automation (PSA) solution? Learn how you can drive greater revenue and employee billable utilization across the whole business with this Buyer’s Guide. Providing an overview of the key trends, business processes, selection criteria, as well as the major business impact of PSA, it includes expert guidance to help project- and services-based businesses evaluate and choose PSA applications.
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psa, productivity, professional services automation, professional services, services automation
    
Unit4

2015 NA End User Computing Visionary Innovation Leadership Award

Published By: VMware AirWatch     Published Date: Nov 12, 2015
VMware continues to raise the bar in business mobility. It offers the most streamlined process for deployment and management of business mobility solutions through its EUC products, and has given IT administrators the perfect set of options to efficiently manage the challenges of business mobility. The company continues to grow by bringing complete solutions that go beyond simply providing basic client or desktop monitoring services. Frost & Sullivan believes that VMware is in an ideal position to help its customers execute on their next-generation business mobility strategies; based on this analysis Frost & Sullivan recognizes VMware with the 2015 Visionary Innovation Leadership Award.
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vmware, business mobility, euc products, end user computing, it management, knowledge management, enterprise applications, business technology
    
VMware AirWatch

Research firm leverages Deltek for greater control and efficiency

Published By: WorkBook from Deltek     Published Date: May 04, 2018
RTI Health Solutions (RTI-HS), a business unit of RTI International, provides biopharmaceutical companies research and consulting services. RTI-HS realized that managing data in multiple systems that were not designed to meet its specific project-based needs was slowing down processes and impacting project deliverables. Company leadership wanted one integrated system that would give greater control over data, speed up the proposal process and provide access to real-time project information. RTI-HS turned to Deltek, a project-based ERP tool specifically designed for professional services firms, for a user-friendly solution that could be customized to match its business processes and make it easier to manage its business in one place.
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research, deltek, control, efficiency
    
WorkBook from Deltek
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