business skills

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Call Center Fraudsters: Part I Unmasked

Published By: Pindrop Security     Published Date: Apr 26, 2018
As fraudsters grow in sophistication and experience, they often aren’t acting alone. Syndicated crime rings are big business around the world. In the fraud economy, different fraudsters specialize in different aspects of the attack, from gathering data and creating profiles of targeted victims, to socially engineering call center agents, to creating tools like robotic dialers. These fraudsters might work alone, selling their skills on the black market. In other cases, fraudsters are running entire call centers overseas dedicated to executing attacks.
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Pindrop Security

Connecting Workforce Analytics to Better Business Results

Published By: SumTotal Systems     Published Date: Oct 10, 2013
Workforce analytics has become an essential business tool for leading companies that view workforce performance as the key to improving company results, according to a new global survey of business leaders by Harvard Business Review Analytics Services. Workforce analytics is a set of integrated capabilities (technologies, metrics, data, and processes) to measure and improve workforce performance. The goal is simple: put the right people with the right skills in the right work, provide them with the necessary training and development opportunities, and engage and empower them to perform at their highest possible level.
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sumtotal, harvard business review, workforce, workforce analytics, analytics, company performance, workforce management, workforce data
    
SumTotal Systems

Mobilizing Your Team to Take Action

Published By: Skillsoft     Published Date: Dec 13, 2016
Skillsoft has created an entirely new business skills portfolio based on in-depth research with end-users and eLearning enterprise buyers. The end result is a content pipeline of over one thousand, 3-5 minute micro-videos, packaged into over 240 new courses. Multi-dimensional and micro-sized, the new courses are flexible training and development solutions that target the need of diverse populations, at all stages of their career. The courses feature purposeful application of video treatments, including: • Well-acted, interactive scenarios • High-end animations • “TED-talk” style presentations • “How-to” videos • Whiteboard tutorials Watch a sample scenario-based course, Mobilizing Your Team to Take Action.
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business skills, training and development, knowledge management
    
Skillsoft

Avoiding Time Wasters in the Workplace

Published By: Skillsoft     Published Date: Dec 07, 2016
There are many potential threats to your time and productivity in a typical workday. In this sample lesson from our new Improving Your Personal Productivity Business Skills course, learn how to eliminate the most common time wasters at work. Skillsoft's new line of business skills courses are designed for the modern learner. We’ve created fresh, new business skills videos in a variety of formats including scenario-based storytelling, animation, and panel discussions with subject matter experts. Watch a sample course, Avoiding Time Wasters in the Workplace.
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video courses, business skills courses, knowledge management
    
Skillsoft

Eight Tips for Mastering Migration

Published By: Carbonite     Published Date: Aug 02, 2017
Every day, a new product launch promises speed, efficiency or savings for businesses eager to stay a step ahead. But if you’re an IT pro, and it’s your job to onboard the new system, the allure gives way to practical considerations: How are you going to move all that critical data—including dependencies, settings and custom configurations—from one system to another so it all talks to each other the way it’s supposed to? Whether you’re tackling a oneoff project or looking to improve your in-house skills, these eight tips for mastering migration will help you form a strategy, determine costs and find technical solutions to ensure successful migration no matter what platform you’re on or which one you’re moving to.
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migration, technical solutions
    
Carbonite

An Innovative Approach to Strategic Talent Management in the Cloud

Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
As the world emerges from global recession, it’s clear that today’s talent management challenges are dramatically different from the ones businesses faced even a few years ago. PwC’s annual global survey of CEO found that a full 63 percent of those surveyed are concerned about the future availability of key skills.
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talent management, cloud, talent acquisition, employee retention
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017

Empowering the Masses with Analytics

Published By: TIBCO Software     Published Date: May 31, 2018
Ask the average business user what they know about Business Intelligence (BI) and data analytics, and most will claim to understand the concepts. Few, however, will profess to know how analytics works or to have the skills needed to put it into practice. Despite being knowledgeable about their industry and experienced in running their organizations, the majority of business users lack expertise in analytics and visualization techniques—but that doesn’t stop them from wanting to have a go. This situation has led to ease of use and accessibility becoming the main focus for recent updates from all the leading BI vendors—but making tools easier and more widely accessible is only part of the answer. A better approach is to work both sides of the gap. To make tools that can empower business users to discover and unlock value in their data—and that extend capabilities for experts, so they can share the analytics workload, improve efficiency, and focus on higher level work. Unfortunately, the
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TIBCO Software

Report: Learning to learn

Published By: KPMG     Published Date: Jun 06, 2019
AI will transform the workplace in ways we’re still trying to imagine. What skills and capabilities will your organisation need to survive? Read this report to find out – with contributions from government, academics and the Big Innovation Centre. Download the report to discover: • how AI will change the way economies, societies and businesses operate • how AI will change the skills your workforce needs in the 21st century • what AI means for the way we learn • how AI will change the role of the HR function.
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KPMG

Shifting Towards Enterprise-Grade AI

Published By: IBM APAC     Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance. Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
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IBM APAC

Machine Learning 101

Published By: IBM APAC     Published Date: May 14, 2019
Machine Learning For Dummies, IBM Limited Edition, gives you insights into what machine learning is all about and how it can impact the way you can weaponize data to gain unimaginable insights. Your data is only as good as what you do with it and how you manage it. In this book, you discover types of machine learning techniques, models, and algorithms that can help achieve results for your company. This information helps both business and technical leaders learn how to apply machine learning to anticipate and predict the future. You will find topics like: - What is machine learning? - Explaining the business imperative - The key machine learning algorithms - Skills for your data science team - How businesses are using machine learning - The future of machine learning
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IBM APAC

Winning the war for Finance talent Webcast

Published By: Oracle     Published Date: Oct 24, 2016
Meeting modern business challenges centers on grooming finance teams with cooperative problem-solving skills that leverage technology.
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finance, finance talent, business challenges, digital age, application integration, business management, business process management
    
Oracle

How to establish a new IT operating model for a digital world

Published By: KPMG     Published Date: Jul 11, 2018
The traditional IT organisation is struggling to meet the insatiable demand for new digital capabilities from business stakeholders. It’s time for a new IT operating model – ¬but what will it look like? Read this insight to find out: • what three new roles the future IT operating model must encompass • what new skills and positions will be required in the IT function • which integration needs the future IT function must address • what the priorities should be in terms of orchestrating the IT ecosystem. Read this insight now
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KPMG

How do your investment priorities compare with CIOs worldwide?

Published By: KPMG     Published Date: Jul 18, 2018
The 2018 Harvey Nash/KPMG CIO Survey – the largest IT leadership survey in the world – shows how CIOs are benefiting from bigger budgets and headcount growth, following years of focus on cutting costs. Read this report to find out: • what’s driving the growth in IT budgets • why CIOS must adapt the way they control technology in the business • where CIOs are focusing digital strategies to gain competitive advantage • what new technologies organisations are prioritising for investment • how smart CIO are managing their resources to get the skills they need. Download the report now:
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KPMG

Automating NetOps: Closing the IT Skills Gap

Published By: F5 Networks Inc     Published Date: Mar 30, 2018
Enterprises understand that greater efficiency, improved time-to value, and new opportunities can be gained by using cloud platforms; automating and accelerating their IT delivery; and putting technology to work in new ways to digitally transform their business. The difficult question is how to create an organization that is able to deliver these innovations. Skilled resources do exist, but they command high salaries and are in short supply. In fact, 70% of respondents to a recent Computing survey stated that their companies face a shortage of cloud skills. While bringing in experienced staff who can guide and lead new initiatives is often a necessity, it’s vital to concurrently train your existing staff and adopt solutions that narrow the gap between the realities of the present and the hopes for the future.
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netops, skills, automation, enterprises, cloud, delivery, resources
    
F5 Networks Inc

The Essential Guide to IT Transformation

Published By: ServiceNow     Published Date: Mar 24, 2015
It’s the backbone of the modern enterprise, not just another function within it. For businesses to continue to succeed in an increasingly technology-dependent world, CIOs must assume a strategic leadership role and drive change throughout the enterprise. Driving business strategy is not an entirely new role, but it is an added responsibility to the traditional CIO job function. While many CIOs possess the skills and ambition to impact business strategy, existing IT operational models and an aging infrastructure are holding them back. CIOs who have been successful in bridging the divide between IT and the business did it by ?rst accelerating IT transformation.
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modern enterprise, technology dependent, business strategy, it transformation, it management, enterprise applications
    
ServiceNow

Call Center Fraudsters: Part I Unmasked

Published By: Pindrop Security     Published Date: Mar 21, 2018
As fraudsters grow in sophistication and experience, they often aren’t acting alone. Syndicated crime rings are big business around the world. In the fraud economy, different fraudsters specialize in different aspects of the attack, from gathering data and creating profiles of targeted victims, to socially engineering call center agents, to creating tools like robotic dialers. These fraudsters might work alone, selling their skills on the black market. In other cases, fraudsters are running entire call centers overseas dedicated to executing attacks.
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Pindrop Security

Big Data Insight and Analysis of the Global Workforce

Published By: CEB     Published Date: Nov 21, 2013
How do you know if your organization has the talent it needs to execute on its strategy? Is your organization’s talent ready to perform in the new work environment? Are your talent development programs focused on the right people?
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ceb, big data, big data intent, global workforce, organisational talent, business objectives, productivity, innovation
    
CEB

Language Study: Reducing the Impact of Language Barriers

Published By: Rosetta Stone     Published Date: Jul 05, 2017
In global, multicultural organizations, simply expecting all employees to speak one common language, such as English, marginalizes the potential impact of international talent and leaves monolingual staff ill-equipped to help the organization compete effectively in a globalized environment. In an increasingly global economy, U.S. companies will perform better by hiring individuals who can communicate in foreign languages and helping current employees develop language skills. Forbes Insights, in conjunction with Rosetta Stone, surveyed more than 100 executives at large U.S. businesses (annual revenues of more than $500 million) and found that language barriers have a broad and pervasive impact on business operations. The survey found that foreign language skills will be even more vital in the future and that language abilities can help executives advance their careers, speed overseas expansion, and boost corporate—as well as personal—success.
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Rosetta Stone

Winning The War for Finance Talent Game Plan for the Digital Age

Published By: Oracle     Published Date: Sep 09, 2015
Meeting modern business challenges centers on grooming finance teams with cooperative problem-solving skills that leverage technology.
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oracle
    
Oracle

Report: KPMG Harvey Nash CIO Survey

Published By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
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KPMG

Free Paper: Five Ways Learning Managers Can Make a Strategic Contribution

Published By: Success Factors     Published Date: Aug 10, 2012
Business today dictates that organizations grow the talent they need when finding it isn't possible. This complimentary white paper shows five steps that can help you fill the skills gaps in your organization. Download it today.
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successfactors, sap, best practices, learning managers, skills gap, talent promotion, skills shortage, learning management system
    
Success Factors

The Case for Improving Your Company's Business English

Published By: GlobalEnglish     Published Date: May 01, 2013
Because English is the default language of global business, success depends on employees who can communicate and collaborate effectively in this common language. In fact, new research from the CEB shows that as much as 50% of successful performance now depends on collaboration (up from 20% ten years ago), making this a more urgent issue. However, most employees (93%) working in multinational companies do not have sufficient English skills to adequately perform their jobs. Read the white paper and learn how to build the business case for launching an enterprise-wide Business English development program to increase your company¹s productivity and profits.
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improving company business english, improving business english, english skills, globalenglish, knowledge management, enterprise applications
    
GlobalEnglish

Improve Global Competitiveness by Solving the Hidden Business English Challenge

Published By: GlobalEnglish     Published Date: May 01, 2013
As more organizations engage in global business, English has become critical to their success. Research shows that 92% of global employees say that English is required to do their jobs, yet only 7% think their Business English is strong enough for work in global business. Read the white paper now to learn how you can improve your employees' Business English skills so that your organization can achieve its operational and financial goals.
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globalenglish, english, success, global competitiveness, solving hidden english challenge, knowledge management, enterprise applications
    
GlobalEnglish

Buyer's Guide: Business English Solutions

Published By: GlobalEnglish     Published Date: May 01, 2013
English is the language of business in today's global economy, which both simplifies and complicates your business: For example, most (up to 70%) Forbes Global 2000 employees aren't native English speakers, and as few as 7% say they have the Business English skills required to do their jobs effectively. Read the Buyer's Guide to see how you can provide the training your employees need to develop ready-to-use Business English skills and how GlobalEnglish can help.
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buyer's guide, english solutions, global english, ready-to-use business english, knowledge management, enterprise applications
    
GlobalEnglish

Heightened Urgency for Business English in an Increasingly Global Workforce

Published By: GlobalEnglish     Published Date: May 01, 2013
The global economy grows more interdependent and interconnected by the day, and recent research by GlobalEnglish, the leading provider of on-demand Business English communication software to the world's top companies, affirms the trend. Two recent groundbreaking studies - the 2013 Business English Index (BEI) and the Globalization of English (GOE) report - confirm the primacy of Business English as the de facto language of business. Download this report to learn how BEI allows corporate leaders to benchmark their workforce's skills against peers and competitors.
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business english, globalenglish, bei, business english index, goe, globalization of english, knowledge management, enterprise applications
    
GlobalEnglish
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