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TechInsights Report: The Changing Role of IT and What to Do About It

Published By: CA Technologies     Published Date: Feb 13, 2015
Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more of their budgets on IT projects and re-examining the role that IT plays in advising them. IT can either define a new role for itself which embraces this change, or ignore it and risk becoming increasingly irrelevant to the business.
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business environment, strategic environment, collaboration, customer service, it roles
    
CA Technologies

Gartner Report: Optimize IT Operations and DevOps to Drive Business Value Primer for 2017

Published By: NetApp     Published Date: Sep 19, 2017
Use this Gartner report to help identify opportunities to optimize IT operations and accelerate your DevOps transformation. Avoid risk and drive value to your business by: implementing best practices, selecting the right tools and technologies, experimenting with agile practices, and aligning roles for success.
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netapp, database performance, flash storage, data management, cost challenges, gartner, operations, business value
    
NetApp

35 Tips for Successfully Marketing mCommerce Apps

Published By: Apsalar     Published Date: Aug 04, 2015
Apps are a critical part of more and more commerce businesses. If you need to drive more ROI from your apps, download 35 Tips for Successfully Marketing mCommerce Apps.
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mobile marketing, mobile apps, mobile app marketing, appstore tips
    
Apsalar

Big Data Opens the Door for Prescriptive Analytics

Published By: FICO     Published Date: Dec 04, 2017
Whether you’re onboarding new customers, cross- or up-selling, getting your supply chain or logistics right, or even collecting unpaid debt, making the best choice of decisions means weighing not just what’s right for your department – but what is best for the business overall. Not to mention what is optimal for your customers and partners. And let’s face it, even with the availability of business intelligence and other analytic tools, it’s hard to know what constitutes the right actions to take in an era where Big Data consistently throws you curveballs. Prescriptive Analytics can help – but for most organizations, there are more questions and concerns than answers about how to implement it successfully. Read our white paper on how Prescriptive Analytics can transform your business decisions and actions – leveraging your existing analytics investment and organizational DNA while helping you drive transparency, customer experience, and profits
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business, results, optimal, customer, experience, tools, analytics, big data
    
FICO

FICO Opens Up the Complex World of Optimization to Business Analysts

Published By: FICO     Published Date: Jan 11, 2018
Many organizations consider optimization only for their largest or most challenging business problems, often utilizing a small number of Operations Research professionals. But in our age of Big Data, market globalization and increased competition, many organizations are successfully making the case that optimization can be applied to a wider variety of business and operational decisions, and be developed by a new group of users — the organization’s business analysts. With a proven track record of results demonstrating that organizations can increase profitability with business analysts applying optimization to many types of business problems, FICO’s proven development methodology is giving organizations the confidence to extend optimization practices across their enterprises.
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business analyst, optimization, fico, partnership, credit, collections, banking, finance
    
FICO

Guide to Multi-Store Management

Published By: RICS Software     Published Date: Feb 04, 2016
If you’re a business owner juggling several different stores, it may be hard to keep your eye on the prize. Understanding how all of your stores are performing when it comes to inventory and your ROI is a crucial aspect of making your multi-store operation successful. What if we told you that you could effectively manage all of your stores’ inventory and ROI through one intuitive inventory system? The reality of retail today is that technology is crucial in helping you effectively execute a smart business strategy. Read on to find out how you can use your technology to increase your business’ overall success.
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rics, multi store management, roi, inventory management, inventory management solutions, it management, wireless, storage
    
RICS Software

Top Customer Experience Tips to Steal from the Pros

Published By: Mitel     Published Date: Dec 15, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
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customer experience, sms, email, web chat, social media, mobile, networking
    
Mitel

Language Study: Reducing the Impact of Language Barriers

Published By: Rosetta Stone     Published Date: Jul 05, 2017
In global, multicultural organizations, simply expecting all employees to speak one common language, such as English, marginalizes the potential impact of international talent and leaves monolingual staff ill-equipped to help the organization compete effectively in a globalized environment. In an increasingly global economy, U.S. companies will perform better by hiring individuals who can communicate in foreign languages and helping current employees develop language skills. Forbes Insights, in conjunction with Rosetta Stone, surveyed more than 100 executives at large U.S. businesses (annual revenues of more than $500 million) and found that language barriers have a broad and pervasive impact on business operations. The survey found that foreign language skills will be even more vital in the future and that language abilities can help executives advance their careers, speed overseas expansion, and boost corporate—as well as personal—success.
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Rosetta Stone

Best in Class: How Enterprises Succeed With Language Learning Programs

Published By: Rosetta Stone     Published Date: Jul 05, 2017
The top clients of enterprise language learning companies consist of global companies that recognize the value of multilingual employees. While companies understand the necessity of language learning, there is room for improvement in incorporating language learning into corporate culture. This report looks at what companies are doing in the realm of language learning, to understand what best-in-class organizations are doing, and to provide businesses aspiring to be truly successful on a global stage with strategies for incorporating language learning into their business model. Forbes Insights and Rosetta Stone surveyed 214 executives around the globe to find out if and how companies are training their employees to speak and work in more languages and what impact that training has on both the employees and the company. In addition, the narrative is rounded out with in-depth interviews with executives and experts.
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Rosetta Stone

Harvard Business Review Analytic Services Surveyed 600+ Executives on Customer Experience

Published By: Sprinklr     Published Date: Sep 28, 2017
"The Harvard Business Review recently surveyed 600+ executives from the world's biggest companies to uncover their customer experience strategies. The survey reveals that customer experience is vital for business success, and establishes social media as the foundation for customer experience. "
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr

The New Customer Journey is Just Beginning

Published By: Progress     Published Date: Jan 22, 2019
The customer experience is incredibly important to business success and is often tied to customer engagement, retention rates, revenue, purchase frequency and overall loyalty. Today, the customer journey is incredibly complex, with everything from geographic location to data quality influencing the customer experience. As a result, brands may not be making the most of their customer experiences.
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Progress

7 Small Business Catastrophes and What You Can Do to Prevent Them

Published By: AmVenture     Published Date: May 23, 2017
As a small business owner, it’s easy to get wrapped up in what needs to be done today, because it is what’s sitting directly in front of you. It’s so immediate and urgent, so how can you ignore it? However, to prepare for long-term success, business owners have to be willing to consider the larger picture and plan for the future. We focus on the top 7 threats you need to consider – and take action upon now – to protect your small business.
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small business, catastrophe, prevent, business, future
    
AmVenture

10 Reasons Why Small Businesses Fail

Published By: AmVenture     Published Date: May 23, 2017
For many people, owning their own business is the definition of the American Dream. According to the Small Business Association (SBA), there are over 400,000 new businesses started every year. However, keeping that dream alive can be difficult. Here we give you 10 of the most common reasons why small businesses should fail. If you can heed these warnings, you offer yourself a greater chance of success.
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small business, fail, american dream, success
    
AmVenture

Guide: Mastering Payment Management in the Digital Economy

Published By: CyberSource     Published Date: Oct 19, 2018
With today’s customers demanding fast and seamless experiences, it’s critical that merchants’ payment technology evolve just as quickly. Read this guide to discover why payment is strategic to business operations today and how to master payment management to drive business success.
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CyberSource

Online Reviews and Ratings 101: A 5-Step Guide to Improving Your Online Reputation

Published By: Reputation.com     Published Date: Feb 26, 2018
The balance of power has shifted from brand owners to customers, and what people say about you online can either derail your business or accelerate its success. This is especially true for consumer-focused brands in industries such as retail, hospitality, automotive and healthcare This guide will help you understand the role of online reviews in overall brand health, and the tactics to maximize your online reputation.
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Reputation.com

Citrix and Google Cloud: Where Innovation Gets to Work

Published By: Cisco and NVIDIA Corporation     Published Date: May 06, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap.
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Cisco and NVIDIA Corporation

How connecting the supply chain improves business performance

Published By: Anaplan     Published Date: Sep 07, 2018
Innovate the supply chain, improve the business For many companies, supply chain performance affects 100 percent of company revenue but only part of the income statement. Supply chain problems have significant impact across the rest of the business, as do supply chain successes. If you could improve the health and visibility of your supply chain and your business, wouldn’t you? Together with Supply Chain Management Review (SCMR), Anaplan surveyed dozens of supply chain leaders about the effectiveness of their supply chain management strategies. Survey data capturing trends in supply chain challenges and opportunities Practical tips on improving supply chain performance Insight on the important connection between supply chain and business performance
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Anaplan

State of Connected Planning: Sales

Published By: Anaplan     Published Date: Apr 02, 2019
Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This Sales-focused brief contains: • Key findings from Sales professionals • Planning challenges faced by Sales professionals • Ideas from Sales leaders about overcoming obstacles and planning more successfully
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Anaplan

State of Connected Planning: Sales

Published By: Anaplan     Published Date: Sep 10, 2019
Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This Sales-focused brief contains: Key findings from Sales professionals Planning challenges faced by Sales professionals Ideas from Sales leaders about overcoming obstacles and planning more successfully
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Anaplan

The Bottom line- Driver Based Budgeting

Published By: Anaplan     Published Date: Sep 11, 2019
Driver-based budgeting (DBB) is a business planning process that links demand with the operational activities needed to fulfill that demand. Its approach can be successfully implemented in nearly every industry due to its flexible methodology. In this paper, you will learn: What business drivers are and on which ones an organization should focus The benefits of implementing a DBB process How Connected Planning technology supports a sustainable DBB approach
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Anaplan

2018 State of DevOps Report

Published By: Ahead     Published Date: Nov 30, 2018
Over the past seven years, we’ve surveyed more than 30,000 technical professionals around the world to explore the relationships between IT performance, DevOps practices, culture, organizational performance and other elements that affect business outcomes. In the process, we’ve built the deepest and most widely referenced body of DevOps research available. The 2018 State of DevOps Report breaks new ground in our understanding of the DevOps evolutionary journey. We have identified the five distinct stages of DevOps evolution, and the critical practices at each stage that help you achieve success and progress to the next phase of your journey.
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Ahead

Steer Your Global Business to Success with a Sales Operations Center of Excellence

Published By: Optymyze     Published Date: Feb 05, 2018
Do you want to increase visibility across your global business, reduce risk, and boost sales performance? Find out how a Sales Operations Center of Excellence can help you achieve all this and more: • Lower costs by standardizing processes. • Gain more control over operational performance. • Create standards for collecting, storing, and managing data. • Identify which factors determine harmonization, and how it can benefit your entity. • Ensure global compliance through enterprise standards. • Provide expertise and support to boost sales performance across all business units. Get your free copy now!
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sales operations, sales performance, sales performance management, sales processes
    
Optymyze

The Essential Guide to Quota Planning

Published By: Optymyze     Published Date: Feb 05, 2018
Quota planning is a big concern for sales organizations. Although decades of practice have brought the process closer to a science many companies still struggle to ensure a consistent attainment of corporate goals. This guide will help you decide on the sales quota management approach that best suits your business and get you up to speed with: • the four key principles of effective quota management; • the five stages to successful quota planning; • best practices, takeaways in sales operations, and much more. Download your free copy!
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sales performance management, sales quota management, quota planning, quota setting, sales operations, sales objectives
    
Optymyze

A Sales Leader's Guide to Personalizing Your Outreach

Published By: Outreach.io     Published Date: Apr 09, 2018
Selling isn’t about blasting prospects with generic cold emails. That mile wide and inch deep approach might have worked in 1998, but it’s not going to cut it anymore. You need to connect with your prospects on a level that shows you understand their business and their needs. Sales intelligence is the ultimate must-have in your modern, account based sales toolkit because it allows you to learn more about your prospect and, in turn, sell more successfully.Just like you wouldn’t go on a blind date without a little online stalkingresearch, you shouldn’t call a prospect without understanding who they are, where they work, and what matters to them.At the end of the day, when you understand who you’re selling to, you can solve their problems better. This creates happier customers and prospects who trust you, which leads to more closed deals and more fist bumps all around.
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Outreach.io

Orchestrating virtual data center services

Published By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
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virtual, data, centers, services
    
dinCloud
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