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The Forrester Wave: Real-Time Interaction Management

Published By: Pega     Published Date: Jul 29, 2015
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to discover how well each vendor fulfills Forrester’s criteria an
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Pega

Predictive vs. Anticipatory: Understanding the Best Analytic Approach

Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
What’s the best analytic approach for your business? As technology has evolved, so has our ability to process data at an incredible rate, making it possible to perform what has become known as Anticipatory Analytics. While still a relatively new concept, anticipatory analytics is gaining prevalence as a methodology. If you’re seeking to understand the future needs of your business before they show obvious signs, anticipatory analytics can’t be ignored. In this document, you’ll learn: • The advantages of anticipatory analytics • The key enablers of anticipatory analytics • How anticipatory can be leveraged for your business • Why anticipatory can give you first-mover advantage • When to use anticipatory or predictive analytics, based on your goals
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Dun & Bradstreet

Why Your Business Needs A Hosted Voice Solution

Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business

The One Essential Guide to Recovery

Published By: Vision Solutions     Published Date: Aug 26, 2014
This paper will lead you through 3 essential steps to help ensure business continuity and survival.
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guide to recovery, business continuity, disaster recovery, downtime, business impact of downtime, system migration, system upgrading, vision solutions technology, high availability, server virtualization
    
Vision Solutions

DIGITAL DNA

Published By: Entrust Datacard     Published Date: May 10, 2017
The rapid rise of digital business is moving public key infrastructure (PKI) into the spotlight. Once commonly viewed as a deep-weeds technology reserved for niche applications, PKI is now emerging as a core technology for securing cloud, mobile and Internet of Things (IoT) initiatives.
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digital, cloud, cloud computing, internet of things, intrastructure, virtualization, infrastructure
    
Entrust Datacard

Competitive Finance When You Buy From The UK

Published By: UK Export Finance     Published Date: Feb 26, 2018
This guide explains how UK Export Finance can help you make sure your purchases of goods or services from the UK come with attractive terms of finance. The UK has a long tradition of innovation and excellence, and is the world’s sixth-largest exporter. With an open and friendly business environment, and expertise in sectors ranging from manufacturing and construction to services and technology, the UK is a trusted business partner to buyers around the world. Thanks to our flexible and competitive financing solutions, buying from the UK is more attractive than ever.
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finance, government, international, trade, technology, services
    
UK Export Finance

Why the business value of IT solutions drive healthcare technology investments

Published By: Hyland Software     Published Date: Jun 16, 2016
Clinicians and staff want to perform better, produce more and enjoy higher levels of satisfaction. Close the gap between a user’s experiences with technology as a consumer and her experiences with technology at work to maximize the impact on your organization’s bottom line.
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healthcare, technology, information technology, solutions, best practices, business management, productivity, service management
    
Hyland Software

The PC Lifecycle Continuum: From Control to Transformation

Published By: Dell     Published Date: Nov 12, 2018
Today, IT leaders address the PC lifecycle across a continuum from control to transformation. Control is geared to optimization, while transformation focuses on the business impact of technology. Though the two approaches differ, they are not in opposition. They strive for the same goals and face similar challenges. As IT leaders provide their workforce with the tools to carry out the corporate mission, they should develop a PC lifecycle strategy that encompasses the key organizational needs of systems management, end-user productivity, business innovation and data-centric security. Read this Dell whitepaper to learn more about the findings of a recent Forrester Consulting study, “Digital Transformers Innovate, Digital Controllers Optimize”. This paper will help clarify the PC lifecycle continuum, from the basics of control to the advanced levels of transformation, so you will be better equipped to determine the needs of your organization on that spectrum.
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Dell

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 13, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies

2013 Cisco Global IT Impact Survey

Published By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
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cloud, service, research, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey
    
Cisco

Unlock Innovation in Your Workforce

Published By: Dell EMC     Published Date: May 09, 2019
In such a competitive business market, retaining the best talent is crucial. Knowing what makes them want to walk out the door is the first step in keeping them. The good news is that business leaders recognize the peril they face - and the need to do something about it. In a recent survey, 45% said they fear becoming obsolete in three to five years; 73% agree on the business need to prioritize technology, and 66% are planning to invest in IT infrastructure and digital skills leadership. However, investment without strategy is unlikely to succeed. Because innovation comes from people, investment must foster human creativity. Investment in technology that enables workers to address new challenges in new ways will give rise to new business initiatives, happier customers, and superior corporate financial performance. Download this whitepaper from Dell and Intel® to learn more.
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Dell EMC

The Evolution of Wearable Technology and its Impact on the Service Industry

Published By: ClickSoftware     Published Date: Nov 17, 2014
From calculator watches to smart glasses, this paper will guide you through the evolution of wearable technology and its impact on the service industry. This whitepaper will help you to understand how your business can benefit by getting ahead of the trend through implementing wearable technology within your organisation.
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shift scheduling, wearable technology, the evolution of wearable technology, byow, it management, mobile computing, mobile data systems, mobile workers, wireless hardware, wireless infrastructure, workforce management, time and attendance software, workforce management software, cloud computing, business technology, mobile device management
    
ClickSoftware

Finance and HR: The Cloud's New Power Partnership

Published By: Oracle     Published Date: Nov 27, 2017
The need for closer collaboration between finance and HR has never been more important. Finance has become the co-pilot to the business, providing the forward-looking guidance management needs to capitalize on the next market opportunity. HR plays an essential role in ensuring that the business has the talent it needs to execute on digital strategies, and create a change-ready culture. Oracle commissioned new research by MIT Technology Review Custom, called Finance and HR: the Cloud’s New Power Partnership, to understand how closer collaboration between Finance and HR could support digital transformation and unlock new benefits.
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it cooperation, cloud, provider, finance, partnership, collaboration, internal team, integration specialist, digital, communication, systems
    
Oracle

Top 5 Strategies for Assuring SaaS Application Access and Performance

Published By: Blue Coat Systems     Published Date: Jun 26, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
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saas, application, line-of-business owners, lobs, software-as-a-service, technology, strategy, networking, it management, data management, business technology, data center
    
Blue Coat Systems

Mobile Security Challenge Emerges

Published By: Blue Coat Systems     Published Date: Jun 26, 2013
All indicators are up when it comes to mobility: More devices, more users, more budget, and more applications. Business technology leaders must begin planning now for a security paradigm shift, one that will pull together disparate security policies into a single, user-centric, universal policy that can apply to whatever devices and apps employees use. This white paper from BlueCoat explores the new security challenges mobility trends are creating, and how security must change to meet them.
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mobile threats, security, malicious applications, data loss prevention, fraud, technology, malware, wireless, storage, business technology, data center
    
Blue Coat Systems

The Economist Intelligence Report: WHAT TECHNOLOGY AUTONOMY MEANS FOR THE BUSINESS

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
The report shows a link between greater autonomy and business performance. It also highlights the increasing alignment between IT and the business on the risks and benefits of providing greater technology choice for users. Highlighted findings include: • The fastest growing companies in the world believe that greater technology choice can increase revenue and profits by more than 35 percent • 84 percent of businesses worldwide believe that greater technology choice is crucial to driving efficiency in the future • 72 percent of businesses see security as the biggest barrier to greater technology choice
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technology, autonomy, business, best practices, business analytics, business intelligence
    
Blue Coat Systems

Key Drivers: Why CIOs Believe Empowered Users Set the Agenda for Enterprise Security

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend.
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security, technology, business technology, cio, application security, email security, internet security, network security appliance, security management, web service security, vulnerability management
    
Blue Coat Systems

Business Assurance Technology Infographic

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
IT Leaders See security as barrier to enabling employees. However with new Business assurance technology you are able to give Continuity, Agility, and Governance. With Blue Coat you can deliver business continuity by protecting against threats and data loss, extend protection and policy to users in any location on any device ,safely deploy and consume all types of applications, align IT infrastructure with business priorities to assure and accelerate user experience across the extended enterprise and make risk management tradeoffs and enforce compliance.
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technology, bluecoat, infrastructure, business intelligence, infrastructure management
    
Blue Coat Systems

Mobile Security Challenge Emerges

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
All indicators are up when it comes to mobility: More devices, more users, more budget, and more applications. Business technology leaders must begin planning now for a security paradigm shift, one that will pull together disparate security policies into a single, user-centric, universal policy that can apply to whatever devices and apps employees use. This white paper from BlueCoat explores the new security challenges mobility trends are creating, and how security must change to meet them.
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mobile, security, devices, users, bluecoat, mobile computing, mobile data systems, smart phones, wireless application software, wireless security
    
Blue Coat Systems

IT Friction Causes a Decline in Value for Organizations: Forrester Investigates

Published By: BMC Software     Published Date: Jun 25, 2013
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, productivity, it support, customer satisfaction, technology, it management, enterprise applications, data management, business technology
    
BMC Software

Oracle Cloud Improves Sales Information Access at Breg

Published By: Oracle     Published Date: Aug 16, 2013
Steve Romeo, VP of IT and Business Technology Solutions at Breg, a sports medicine company, discusses the benefits of accessing sales information in Outlook or on an iPad with Oracle Sales and Marketing Cloud Service.
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oracle, cloud, sales, breg, information access, marketing cloud service, knowledge management, data management, business technology
    
Oracle

Oracle Cloud Improves Sales Information Access at Breg

Published By: Oracle     Published Date: Aug 15, 2013
Steve Romeo, VP of IT and Business Technology Solutions at Breg, a sports medicine company, discusses the benefits of accessing sales information in Outlook or on an iPad with Oracle Sales and Marketing Cloud Service.
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oracle sales cloud, oracle, cloud, sales, sfa, crm, enterprise applications, business technology
    
Oracle

Taking Mobility to the Next Level: Put Your Focus on the Customer Experience

Published By: Panasonic     Published Date: Aug 04, 2016
Field service organizations are leveraging mobile technology to enhance their service capabilities and provide more value for their customers. Mobility is the new normal for enterprise, line-of-business applications like field service. If your organization still relies on manual data entry or paper-based processes, or if your mobile technology is aging and out of date, you have put your own business at a competitive disadvantage.
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mobility, mobile computing, enterprise, technology, efficiency, best practices, business analytics, business technology
    
Panasonic

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
Tags : 
api, performance, security, developing, applications, data
    
Akamai Technologies
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