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Get more bang for your IT buck

Published By: HPE     Published Date: Dec 23, 2015
Small and midsize businesses face big IT challenges. Are you getting the most out of your IT dollars?
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HPE

Reduce costs in a big way

Published By: HPE     Published Date: Dec 23, 2015
Small and midsized businesses (SMBs) face many challenges as they adapt to todayís new style of doing business. Shifting government regulations, threats to network security, requirements for 24x7 application availability and the demands for new methods to work with customers, suppliers and employees require ongoing investments in IT. These issues impact SMBs even harder because of budget constraints and limited IT resources. SMBís who learn how to efficiently utilize IT assets and increase IT productivity will be successful.
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HPE

Modernize IT to unleash productivity: How small and midsize businesses can drive growth

Published By: HPE     Published Date: Mar 02, 2016
For small and midsize businesses, the realities of a dynamic marketplace and ever-changing customer expectations pose continual challenges and opportunities. Big Data, the cloud and mobility are changing the way information moves and connections are made across the organization, offering productive potential while promising competitive advantage. But adoption of these advanced technologies will require a transformation in the capacities, functions and methods of IT.
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HPE

Drive productivity with infrastructure simplicity and HPE ProLiant Gen9 servers

Published By: HPE     Published Date: Mar 14, 2016
IT complexity leads to wasted effort, time, or expense. Drive up productivity with HP ProLiant Gen9 servers for small and midsize businesses to simplify your infrastructure, resulting in better performance and scalability with easier management.
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HPE

Increase IT staff productivity with HPE ProLiant Gen9 Servers

Published By: HPE     Published Date: Mar 14, 2016
More and more IT is becoming an important competitive tool and strategic resource for small and medium businesses. Learn how HP helps increase the productivity of IT staff without driving up costs through the use of the HP ProLiant Gen9 servers.
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HPE

Increase application workload productivity with HPE ProLiant Gen9 Servers

Published By: HPE     Published Date: Mar 14, 2016
Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments through the use of the HP ProLiant Gen9 servers.
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HPE

Storage 101: Getting Smart about Scaling Up

Published By: Dell EMC     Published Date: Nov 03, 2016
Small and midsize businesses grapple with the same massive data growth thatís challenging larger organizations, yet they have fewer resources to devote to managing the deluge. A new option from Dell EMC, powered by an Intelģ Xeonģ processor, is finally giving SMBs access to storage area network technology thatís affordable and easy to manage. Read this white paper to learn more now, including what this technology can offer in terms of benefits, performance, and more.
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storage, server-based, san, vmware, raid, storage management, data integration
    
Dell EMC

Mobile Security Company Keeps its Employees on the Ball Around the World

Published By: Zoom     Published Date: May 15, 2015
This is a case study about a proactive approach to protect mobile devices and networks for individuals, businesses and governments.
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Zoom

Hybrid IT Helps Businesses Navigate Through Digital Transformation

Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
As businesses move toward a digital transformation, they must carefully consider locality of their compute or their unique right mix.
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Hewlett Packard Enterprise

Five steps to building a Composable Infrastructure with HPE Synergy

Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
To be successful in the Idea Economy, itís imperative for businesses to participate and capitalize quickly. How quickly IT can experiment, learn, test, tune, and turn ideas into value matters more than ever.
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Hewlett Packard Enterprise

Quantifying Data Center Inefficiency: Making the Case for Composable Infrastructure

Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Digital transformation (DX) ó a technology-based business strategy ó is an essential mandate for businesses to thrive in a digital economy.
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Hewlett Packard Enterprise

Helpdesk Productivity Hacks for eCommerce Businesses

Published By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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Freshdesk

How to Scale Your Support Without Scaling Your Team

Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk

Why you should choose a ticketing system over email

Published By: Freshdesk     Published Date: Aug 15, 2016
While email is perfect for one-to-one communication, it doesn't work half as well for managing many-to-many conversations like a helpdesk would. When businesses use email to support customers, they leave room for conversations to get lost, ignored or forgotten. Not to mention, the lack of accountability and metrics to gauge the process and figure out what's working and what's not working. In this whitepaper, we discuss, for those businesses, the advantages a helpdesk has over email and lay out just how easy it can be to win customer love.
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Freshdesk

4 Ways Multiple Locations Can Stay Connected

Published By: Frontier Communications     Published Date: Dec 22, 2016
Miscommunications? Inefficiencies? Sound familiar? The same set of issues can plague multi-location businesses. Here are a few ways to keep your locations working together.
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Frontier Communications

7 Telecom Trends That Will Rock Your Business World

Published By: Frontier Communications     Published Date: Feb 27, 2017
It seems that with each passing year the speed at which new and emerging technologies are transforming business increases in almost direct proportion to impact. We now all live in an era of digital business transformation that is being enabled by rapid advances in telecommunications services. These changes do not just impact the way employees work; they profoundly change the way customers interact with businesses of all sizes.
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Frontier Communications

Differentiate Your Business With a Cloud Contact Center

Published By: Cisco     Published Date: Feb 12, 2016
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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Cisco

Unified Communications as a Service: The Quality of Service Imperative

Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream

Unified Communications as a Service: The Quality of Service Imperative

Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream

Engagement Everywhere

Published By: Avaya     Published Date: Jun 15, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses.
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technology, productivity, communications, best practices, digital, business intelligence
    
Avaya

Taking the Message Outdoors

Published By: Samsung     Published Date: Feb 03, 2016
How New Outdoor Display Tech Is Changing How Businesses Communicate
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samsung, display, digital, tech, outdoor display, optoelectonics & displays
    
Samsung

Living in a Virtual and Cloud World

Published By: Commvault     Published Date: Jul 06, 2016
Data conversations continue to change as all businesses are trying to figure out today's reality of the move to the cloud, anywhere/anytime computing, and the explosive growth of data. These trends have drastically reshaped the IT industry and data management forever. With continued market innovations in storage, cloud, and hyper-converged infrastructures, there are six key modern IT needs that are increasingly the focus of CIO and technology leaders.
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commvault, modern data protection, data security, storage, cloud, hyper converged infrastructures, access and collaboration, new recovery mandates, virtualization, networking, security, it management, enterprise applications, data management, business technology
    
Commvault

Increase IT staff productivity with HPE ProLiant Gen9 Servers

Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
More and more IT is becoming an important competitive tool and strategic resource for small and medium businesses. Learn how HP helps increase the productivity of IT staff without driving up costs through the use of the HP ProLiant Gen9 servers.
Tags : 
best practices, business optimization, business management, productivity, business intelligence
    
Hewlett Packard Enterprise

Increase application workload productivity with HPE ProLiant Gen9 Servers

Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments through the use of the HP ProLiant Gen9 servers.
Tags : 
best practices, business optimization, business management, application management, enterprise application, business intelligence, productivity
    
Hewlett Packard Enterprise

Drive productivity with infrastructure simplicity and HPE ProLiant Gen9 servers

Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
Mobility, social media, analytics and the cloud are revolutionizing how data is accessed, used, and secured for small to midsize businesses. With data security threats are on the rise, keep your business running with Hewlett Packard Enterprise.
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best practices, business optimization, business management, application management, enterprise application, business intelligence, productivity
    
Hewlett Packard Enterprise
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