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Handling EDI Exceptions with Order Processing Automation: A Guide for Customer Service Processionals

Published By: Esker     Published Date: Dec 19, 2016
Electronic Data Interchange, commonly referred to as EDI, is a process that allows data to be exchanged between businesses in a standard electronic format. Sales order processing is an area of business where EDI is used extensively. However, up to one-third of EDI orders can contain exceptions — this is where problems surface. Traditional handling methods cause a host of challenges for customer service professionals and the business as a whole. This eBook aims to expose these issues, while showing how order processing automation can work with existing EDI environments to streamline exception handling and fix any potential problems before they mess up your ERP system and bottom line. Learn more about EDI Exceptions, download now!
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Esker

Automating Fax, Email & EDI Orders into SAP Systems

Published By: Esker     Published Date: Feb 03, 2017
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: Automate fax, email, EDI, and other orders into SAP applications Eliminate the cost and errors of manual order processing Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management, business intelligence
    
Esker

Managing Data Growth

Published By: PC World     Published Date: Jul 02, 2012
Data Storage Strategies and insights for growing businesses.
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data growth, dell, pc world, capacity expansion
    
PC World

Workday for Financial Services Datasheet

Published By: Workday     Published Date: Mar 02, 2018
Today’s banks, credit unions, asset management firms, lending companies, and other financial services businesses operate in a highly competitive and regulated environment. Servicing clients, introducing new products and channels, and opening new markets as well as having insight into your loans, investments, and deposits is critical to your bottom line. At the same time, employing the right people is what drives your future. Workday provides financial management, human capital management, and planning/ budgeting in a single cloud-based system to support your needs.
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bank, credit unions, financial services, cloud-based system
    
Workday

Top 10: Features Small and Medium Businesses Should Seek in a CRM Solution

Published By: Salesforce.com     Published Date: Mar 22, 2013
Just as small businesses come in many varieties, CRM solutions span the spectrum from contact management capabilities all the way to full-featured customer relationship management,
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salesforce, crm, crm solutions, business technology
    
Salesforce.com

How to Run Your Business from the Cloud

Published By: Salesforce.com     Published Date: Mar 25, 2013
A short whitepaper about how small businesses can run their business from the cloud.
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salesforce, crm, cloud computing, business in the clouds, business technology
    
Salesforce.com

Get the Secrets to Business Growth.

Published By: Salesforce.com     Published Date: Sep 20, 2013
Small businesses define our economy, accounting for over 50% of all private sector jobs in Australia. And to thrive, they need to turn on fast and sustainable business growth. Download the exclusive eBook to see how they -Grew revenue 44% in just 6 months -Increased web traffic by 500% - Reduced project time by 10% And get insights and advice from three successful entrepreneurs: -TripADeal: Norm Black, Founder -Nu-Steel Homes: Ash Richardson, General Manager -Platinum Direct Finance: Richard Kew, Director
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small business technology, private sector, business solution, crm, salesforce, australia, best practices, sustainability
    
Salesforce.com

Social, Mobile Research Results Reveal How to Boost Customer Satisfaction, Drive Revenue

Published By: Salesforce.com     Published Date: Oct 28, 2013
The ability to deliver exceptional customer experiences is proving to be a business differentiator – in fact, organizations that have a more mature customer experience strategy report between 10-20% greater impact on revenue generation outcomes than less mature businesses. This white paper reveals how your organization can better respond to changing consumer behaviors, needs, and expectations regarding customer experience and touch points.
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custom service, contact center, supporting technology, customer service trends, best practices, customer relationship management, customer satisfaction, customer service
    
Salesforce.com

Four Ways to Modernize Your Application Performance Monitoring Strategy for Web 2.0 and AJAX

Published By: Dell Software     Published Date: Oct 03, 2013
Web 2.0 allowed businesses to increase the speed and efficiency of their web sites. Unfortunately, they also limited businesses’ ability to track user activity to the extent HTML allowed. Download Four Ways to Modernize your Application Performance Monitoring Strategy for Web 2.0 and AJAX today.
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dell, foglight, apm, best practices, application performance management, technology, user experience, knowledge management
    
Dell Software

Forbes White Paper: Global Cloud Perspectives

Published By: Cisco Systems     Published Date: Jun 27, 2013
To help us understand what business leaders think about ‘the cloud’ and the impact of cloud collaboration to their businesses, we asked Forbes Insights to conduct research. In response, Forbes surveyed over 500 senior executives from global companies with sales ranging from $250 million to over $20 billion, and interviewed 15 executives. The study examined the ways business leaders increasingly look at cloud collaboration as a way to increase productivity, accelerate business results, and enhance innovation and collaboration across borders and functions.
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cloud, collaboration, technology, business leaders, perspective, results, productivity, innovation
    
Cisco Systems

8 Business Challenges Video Conferencing Solves

Published By: Polycom     Published Date: Oct 17, 2016
Operating a successful business in the 21st century means creative approaches to activities and processes that are now antiquated in a much faster world. Video conferencing may not be a complete panacea for all the challenges businesses face but it can solve many existing problems or minimize them to the extent that your bottom line will be positively impacted. Download to learn more.
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Polycom

5 Hybrid Cloud Starting Points

Published By: VMware, Inc.     Published Date: Apr 05, 2016
Many businesses are beginning to understand that hybrid cloud can provide the best of both worlds: on-demand access to much-needed IT resources, and the flexibility to move workloads onsite or offsite to meet specific needs. The most common question is not “Why hybrid cloud?” but “How do we get started?” Depending on your specific IT strategy and requirements, consider evaluating the following five types of workloads for hybrid cloud.
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vmware, disaster recovery, next gen, cloud computing, hybrid cloud, application integration, web service management, virtualization
    
VMware, Inc.

IDC: Enterprise Storage:  The Foundation for Application and Enterprise Availability

Published By: NetApp     Published Date: Feb 19, 2015
Learn how storage environments can help address high-availability needs and identify critical features necessary for businesses to meet the bar for six 9s availability. You’ll also see how two customers have leveraged NetApp storage solutions to meet their stringent requirements for uptime as they manage dynamic, high-growth businesses.
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NetApp

Sharing Intelligence and Distributing Enforcement Everywhere

Published By: OpenDNS     Published Date: Mar 31, 2015
"Security solutions are getting more sophisticated, but so are the advanced threats that you are up against. While businesses have the power to gather more intelligence from more sources, it can be difficult to share that intelligence and apply enforcement on any device, anywhere, anytime."
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OpenDNS

Mobile Payments: What every small and mid-sized business should know

Published By: Sage     Published Date: Aug 31, 2015
In this report, we will examine all facets of mobile payment processing, beginning with a very brief history of mobile payments and forecasts for the future. We will then explore the benefits of mobility for small and mid-sized businesses, the ease of processing mobile payments, the equipment required and the issues small and mid-sized businesses should take into consideration when taking your business mobile.
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sage, mobile payments, business mobile, mobility, wireless, knowledge management, enterprise applications
    
Sage

Empowering Enterprise Decisioning with Analytically Powered Applications

Published By: FICO     Published Date: Jun 07, 2016
With the increasing mainstream adoption of big data infrastructure — highly distributed file storage and query tools — more businesses are taking a new look at what business intelligence and analytics can do to grow revenue, increase profits and ultimately develop strategic relationships with customers.
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FICO

A Fresh Approach for Improved Application Delivery

Published By: VMware AirWatch     Published Date: Feb 21, 2017
Businesses running older versions of Citrix XenApp and XenDesktop, or running Citrix on top of Windows Server 2003, have hard choices. You can’t ignore the problem, which will likely require large-scale upgrades of the existing application delivery farms, which in turn often require replacing the entire software stack—and perhaps the hardware, too. Once the need for such a major upgrade has been determined, we recommend a fresher approach than making the default choice to upgrade to the next version of Citrix XenApp. Download this whitepaper to learn how you can take advantage of the opportunity to sail the Safe Passage to VMware Horizon, which offers a clean start, reduces the number of vendors involved with application delivery and improves employee productivity.
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VMware AirWatch

How Cloud Communications is Opening Up possibilities (and Floor Space)

Published By: Mitel     Published Date: Apr 25, 2018
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
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cloud, communications, organizations, landscape
    
Mitel

Is The Cloud Right For Your Business

Published By: Mitel     Published Date: Apr 25, 2018
It’s time to find a new communications solution for your company. Before you start your search, consider this: No two company’s operations are quite the same and different organizations benefit from different types of phone systems. Understanding the factors that are driving many businesses to move their communications to the cloud will help you determine if a cloud communications solution is right for you. Here are seven operational trends propelling today’s move to Unified Communications as a Service (UCaaS). Check off each statement that rings true for your company. The more checks, the more your company will excel in the cloud.
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cloud, business, communications, company, organization
    
Mitel

Key Questions To Ask When Evaluating UCaaS Providers

Published By: Mitel     Published Date: Apr 25, 2018
Businesses today are increasingly turning to Unified Communications as a Service (UCaaS) to meet their cloud communications needs. But how do you know which offering is right for you? This eGuide outlines 2 categories -- and questions within each -- to help you evaluate UCaaS providers and ensure you make an informed decision hat will benefit your business for years to come.
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evaluation, ucaas, providers, service, businesses
    
Mitel

Businesses @ Work, March 2016

Published By: Okta     Published Date: Jul 19, 2016
Have you ever wondered which enterprise cloud apps are most popular? Or which industries tend to use Office 365 versus Google Apps? Did you know that 43% of Okta customers have enabled deprovisioning? From where we sit, Okta has a unique view into the adoption and utilization of cloud apps in the enterprise. Our Businesses @ Work report takes an in-depth look into how organizations and people work today, and the apps and services they use to be productive.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta

Rackspace Managed Services for Google Cloud Platform

Published By: Rackspace     Published Date: Mar 28, 2018
Many businesses want to realize the power of Google Cloud Platform (GCP) without having to incur the challenge and expense of managing it themselves. Some businesses lack the technical expertise or capacity to operate cloud infrastructure, tools and applications while others may have the ability but choose to maintain focus on their core business. Many larger businesses are on a multi-phased journey to the cloud, requiring transition and management services that can adapt to an evolving set of needs. Rackspace Managed Services for Google Cloud Platform is the answer for businesses facing these challenges. As Google’s first Premier Managed Services Partner, Rackspace blends technology and automation plus human expertise to deliver ongoing architecture, security and 24x7x365 operations backed by GCP-certified engineers and architects.
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Rackspace

Ebook Oracle CPQ: Sell More, Sell Faster, Sell Anywhere

Published By: Oracle CPQ BB     Published Date: Feb 05, 2016
Configure, Price, Quote. It sounds simple, but what happens when you have thousands of products, complex pricing calculations, a lengthy approval process, and sales reps that just don't have the time to worry about it all? Depending on who drags their feet, getting a quote to an interested customer can take weeks. Even when the proposal is complete, what makes sure that the product configuration is valid, or that the pricing calculations are correct? That's where Oracle Configure, Price, and Quote (CPQ) Cloud comes in, the proven CPQ leader. Enterprise and midsize businesses around the world have eliminated human error and quote turn-around time by automating their configuration and quoting processes with Oracle CPQ Cloud.
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Oracle CPQ BB

How Aligned Are IT, Employees And Security Practices In Today's Mobile World?

Published By: Ping Identity     Published Date: Feb 12, 2016
Gartner projects almost 4 in 10 organizations will rely exclusively on BYOD by 2016, and 85 percent of businesses will allow some level of BYOD by 2020. If enterprises want peace of mind with regard to the security of their data and systems, they must understand employee perceptions and practices. Blurred lines between personal and work use impacts security and puts corporate data at risk.
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Ping Identity

3 Reasons It’s Time for a New Access Model

Published By: Akamai Technologies     Published Date: Jun 27, 2017
Traditional remote access technologies were created twenty-years ago, before businesses were distributed, mobile, and users of cloud. View this slideshare to learn 3 reasons why now is the time for a new remote access model.
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Akamai Technologies
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