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A Realistic Look at Social Media and the Contact Center

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Integrating social media for customer care isn't really the question for businesses anymore.
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call center management, call center software
    
Interactive Intelligence

Taneja Product Profile: Storage for the Integrated Virtual Infrastructure (HP P4000 SAN Solutions)

Published By: HP and IntelŽ XeonŽ processor     Published Date: Feb 10, 2012
This paper examines the features and capabilities of the HP P4000 product family and shows how these SAN solutions help businesses to overcome the storage-related growing pains they typically encounter as they deploy a virtual infrastructure.
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virtualization, cloud computing, infrastructure, design and facilities
    
HP and IntelŽ XeonŽ processor

PDF Converter Enterprise 7

Published By: Nuance     Published Date: Feb 09, 2012
PDF Converter Enterprise 7 is powerful, intelligent PDF software that enables businesses to create, convert, edit, assemble and share PDF files with colleagues or customers.
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Nuance

How Your Business Can Attain Maximum ROI From Virtualization: A Guide for Business and IT Leadership

Published By: PC Mall     Published Date: Feb 04, 2012
SMBs are making virtualization one of the hottest trends in IT. The reasons? Virtualization reduces the cost and complexity of technology, frees up time to make their businesses more responsive and improves their ability to rebound from disasters.
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disaster recovery, virtualzation, smb, pcmall, vmware, it enviornment, infrastructure, downtime
    
PC Mall

The Benefits of Virtualization for Small and Medium Businesses: VMware SMB Survey Results

Published By: PC Mall     Published Date: Feb 04, 2012
The VMware SMB Survey is designed to help small and midsize businesses (SMBs) understand the benefits their peers are achieving with virtualization.
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virtualization, smb, benefits, benchmarks, infrastructure, survey, vmware, pcmall
    
PC Mall

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth

Published By: Oracle     Published Date: Feb 03, 2012
This white paper details a commerce-anywhere approach that encourages businesses to extend their concept of the research and purchase process beyond individual transactions.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service
    
Oracle

The Role of Software in Asset Performance Management

Published By: IBM Software     Published Date: Feb 03, 2012
Read this in-depth Aberdeen Group report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactively managing these challenges. You'll learn these techniques for optimizing maintenance and operations-and more.
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asset management, software, ibm, technology, operations, maintenance, optimization
    
IBM Software

An Overview of Okta's Multifactor Authentication Capability

Published By: Okta     Published Date: Jan 06, 2012
These days securing access to cloud applications is critical, yet the current approach relying on single passwords leaves businesses susceptible to compromise. Read this whitepaper to find out more how to secure your cloud based applications using Okta's MFA solution.
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okta, authentication, single sign on, sign-on, sign on, cloud, cloud application, cloud
    
Okta

Looking Ahead: A Cloud Report from 2015

Published By: BMC     Published Date: Jan 05, 2012
Find out what the future of cloud means for IT organizations, tech businesses and for the CIOs who have to make information technology work.
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bmc, cloud, cio, cto, hardware, operations, business operations, productivity
    
BMC

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust

Published By: Symantec     Published Date: Jan 04, 2012
Learn how online businesses can instill trust and confidence in their web sites, protect valuable brands, and safeguard customers' sensitive informati
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ssl, ssl certificates, internet infrastructure services, trust services, extended validation, two-factor authentication, identity protection, ddos mitigation
    
Symantec

Enterprise Cloud Performance Demystified

Published By: Internap     Published Date: Dec 29, 2011
Performance plays a vital role in the success of your online applications and web-based content - whether you are processing millions of transactions, delivering business-critical software or servicing a massive gaming community. Research shows that even one second of delay on a typical website can result in 7% fewer customer conversions. For many businesses, that means lost revenue and damage to their brand. As cloud is becoming an increasingly viable infrastructure choice for enterprise applications, it is essential to select a high-performance cloud service that will support the best possible experience for your end users. Determining the right cloud solution for your needs also necessitates thorough analysis of the level of security, control, customization and support your business requires. In this webcast, thought leaders from Gartner and Internap outline the performance factors that affect your cloud decision-making process and discuss how to optimize your IT Infrastructure to create satisfied end users.
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enterprise cloud, cloud computing, technology, cloud solution, application integration, enterprise software
    
Internap

The World Is Not Flat - How Application Location Influences User Experience in the Cloud

Published By: Gomez IT     Published Date: Dec 19, 2011
"The World Is Not Flat - How Application Location Influences User Experience in the Cloud" is a new whitepaper that details what challenges businesses face when they embrace this new paradigm.
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gomez, data center, application location, cloud computing, sla, applications, technology, application integration
    
Gomez IT

Improve Sales and Marketing Alignment to Generate Better Business Results

Published By: Oracle     Published Date: Dec 13, 2011
In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment.
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3-5542285808, application integration, application performance management, best practices, customer interaction service, customer relationship management, customer satisfaction, customer service
    
Oracle

Is your small or midsize business operating at top efficiency?

Published By: SAP     Published Date: Dec 08, 2011
You're invited to access an exclusive offering called "Interactive Industry Solution Portal for Small and Midsize Businesses" available now. Contained within this portal are 15 separate, industry-specific videos, each with free, downloadable solution offerings.
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sap, kit-digital, technology, interactive, software solution, application integration, business intelligence, quality assurance
    
SAP

VMware vSphereŽ Reference Architecture for Small and Medium Businesses

Published By: VMware Dell     Published Date: Dec 07, 2011
This document covers network architecture, storage configurations, and best practices for configuration and deployment.
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architecture, smb, small business, storage, storage configurations, deployment, design, scalability
    
VMware Dell

Six Mistakes Companies Are Making Today And How You Can Avoid Them

Published By: SAP     Published Date: Nov 22, 2011
When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical strategic decisions-opportunities to use business information to strengthen product and service offerings and emerge ahead of the competition. Find out how you can use business intelligence (BI) to avoid the most common mistakes companies make in a down economy.
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sap, technology, decision making strategies, information management, businessobjects, customers, business analytics, business process management
    
SAP

Managing Enterprise Information: Architecting for Survival & Positioning for Success in Tough Times

Published By: SAP     Published Date: Nov 22, 2011
Today, businesses must work smarter, not just harder-and to do it, they must use information to compete. With growing demands on data resources, companies need to derive greater value from their existing information. But this information is often scattered throughout the organization. To survive in the current tough economic environment means building successful enterprise information management strategies. Find out how.
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ngenera insight, enterprise, success in tough times, business, economy, information management, business integration, business intelligence
    
SAP

The Ultimate Network Security Toolkit

Published By: Focus     Published Date: Nov 15, 2011
Learn the 9 most critical factors all small to medium-size businesses should know about data network security.
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network, security, network security, attacks, intrusion, intrusion prevention, security, data network
    
Focus

Back-up and Recovery Best Practices Guide for Small and Medium Businesses

Published By: Quorum Labs     Published Date: Nov 10, 2011
Download this paper to learn about virtual recovery solutions that SMBs need to bring an application back online in a matter of minutes.
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backup, recovery, recover, best practices, quorum, smb, small and medium business, application
    
Quorum Labs

The Top Four Business Risks of Social Media

Published By: Blue Coat Systems UK     Published Date: Nov 03, 2011
View this paper now to explore the top 4 security risks businesses face when using social networks and ways to protect against and mitigate the risks.
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blue coat, insider threats, security, social media risks, twitter risks, facebook risks, linkedin risks, secure web gateway
    
Blue Coat Systems UK

Blue Coat WebPulse: Technical Overview of the WebPulse Collaborative Defense

Published By: Blue Coat Systems     Published Date: Oct 25, 2011
Take a look at this techincal overview to see how Blue Coat's defense systems, powered by WebPulse helps businesses get in front of malware networks
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blue coat, insider threats, security, social media risks, twitter risks, facebook risks, linkedin risks, secure web gateway
    
Blue Coat Systems

The Top Four Business Risks of Social Media

Published By: Blue Coat Systems     Published Date: Oct 24, 2011
View this paper now to explore the top 4 security risks businesses face when using social networks and ways to protect against and mitigate the risks.
Tags : 
blue coat, insider threats, security, social media risks, twitter risks, facebook risks, linkedin risks, secure web gateway
    
Blue Coat Systems

Security & Trust: The Backbone of Doing Business over the Internet

Published By: VeriSign Authentication Services, now a part of Symantec Corp.     Published Date: Oct 13, 2011
Gaining the trust of online customers is vital for the success of any company that transfers sensitive data over the Web. When shopping online, consumers are concerned about identity theft and are therefore wary of providing untrusted sources with their personal information, especially their credit card details. Other types of online businesses require different but equally sensitive information. People are reluctant to provide their national insurance numbers, passwords, or other confidential personal information, or sometimes even just name, address, and phone number. Perhaps the information will be intercepted in transit, they fear, or perhaps the destination itself is manned by imposters with ill intent.  The result is an abandoned transaction.
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security, ssl, trust, authentication, online security, online business, ssl certificates, ssl certificate
    
VeriSign Authentication Services, now a part of Symantec Corp.

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust

Published By: VeriSign Authentication Services, now a part of Symantec Corp.     Published Date: Oct 11, 2011
Learn how online businesses can instill trust and confidence in their web sites, protect valuable brands, and safeguard customers' sensitive information.
Tags : 
verisign, verisign.com, security, extended validation ssl, authentication, trust marks, certificate authority, search-in-seal
    
VeriSign Authentication Services, now a part of Symantec Corp.

The Power of Performance Management - Customer Success in Retail

Published By: IBM Software     Published Date: Oct 04, 2011
Changes in market conditions and economic uncertainty have forced consumers to make tradeoffs and alter their spending and shopping habits. As a result, more than ever, retailers have to stay on top of trends and better manage their customer relationships, operations and financial performance to maximize profits. Read these customer success stories to learn how four retailers are optimizing their businesses today with business analytics.
Tags : 
ibm, customer success, analytics, business, technology, profits
    
IBM Software
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