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Close the Multi-Channel Customer Experience Gap

Published By: Tealeaf     Published Date: Mar 31, 2011
Tealeaf's Customer Service Optimization Suite is the only solution that provides agents in the contact center with a complete view of what visitors saw, did and experienced on your website.
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customer service optimization, customer experience gap, john dawes, tealeaf, multi-channel customer experience
    
Tealeaf

Application Ready Network Guide Oracle E-Business Suite

Published By: F5 Networks Inc     Published Date: Jan 22, 2009
F5 is a worldwide Oracle Certified Partner, a proud member of Oracle Partner Network (OPN), and works closely with Oracle on the development and refinement of their Maximum Availability Architecture (MAA). Oracle E-Business Suite is a fully integrated, comprehensive suite of business applications for the enterprise. In fact, Oracle is one of F5’s largest customers, providing application delivery networking to Oracle.com, and all of their internal and external enterprise applications for Oracle employees worldwide.
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oracle, internet-enabled enterprise, application ready network guide, oracle e-business suite, business applications, external enterprise applications, internal enterprise applications, enterprise applications
    
F5 Networks Inc

Steps to Workload Automation that are SMART, Modular & Cost-Effective.

Published By: BMC Control M     Published Date: Jul 22, 2009
Companies running legacy job scheduling products suffer from higher costs, inefficient use of resources, and greater IT complexity, according to independent analyst firm Enterprise Management Associates. Read their findings, and see why consolidating on a single, comprehensive workload automation solution is an easy win for IT and the business.
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smart, modular, cost-effective, ema, enterprise management associates, it complexity, workload automation, bmc
    
BMC Control M

Windows Phones and Unified Communications

Published By: Microsoft Windows Phone     Published Date: Feb 08, 2010
How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment. This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
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microsoft windows phones, unified communications, security, mobile worker, smartphone, business intelligence, corporate social network, mobile workers
    
Microsoft Windows Phone

Ensure a successful digital media implementation of social video, digital signage, and IPTV system.

Published By: Cisco Systems, Inc.     Published Date: Jun 07, 2010
Help transform how organizations learn, grow, communicate, and collaborate with social video, digital signage, and IPTV systems.
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cisco, show and share, social video, digital signage, iptv system, digital media suite, ip networks, ip telephony
    
Cisco Systems, Inc.

Defend Your Mobile Applications with Citrix NetScaler

Published By: Citrix Systems     Published Date: Nov 10, 2014
"Is your mobile micro app concealing a complex web property? The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration. A micro app on a mobile device typically serves as the entry point to a web property. The combination of Citrix XenMobile and Citrix NetScaler offers enterprises an ideal solution that not only incorporates a comprehensive set of MDM and MAM features but also complements them with a market-leading, cloud-ready suite of capabilities for optimizing mobile web app performance, availability and security."
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mobile, web properties, applications, infrastructure, network devices, performance, communicate, security
    
Citrix Systems

Defend Your Mobile Applications with Citrix NetScaler

Published By: Citrix Systems     Published Date: Feb 10, 2016
"Is your mobile micro app concealing a complex web property? The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration. A micro app on a mobile device typically serves as the entry point to a web property. The combination of Citrix XenMobile and Citrix NetScaler offers enterprises an ideal solution that not only incorporates a comprehensive set of MDM and MAM features but also complements them with a market-leading, cloud-ready suite of capabilities for optimizing mobile web app performance, availability and security."
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Citrix Systems

SharePoint 2010 Performance Benefits with Riverbed WAN Optimization

Published By: Riverbed     Published Date: Oct 17, 2012
While SharePoint Server provides a rich suite of tools, geographically, users may still encounter issues which can impose on overall application performance. Tests outlined in this white paper include application performance and more.
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wan optimization, riverbed, sharepoint, application processing, it management, data management, business technology
    
Riverbed

The Total Economic Impact Of VMware vCenter Operations Management Suite

Published By: CDW Vmware     Published Date: Aug 08, 2013
VMware vCenter Operations Improves IT Productivity, Reduces Capital Expenditures, And Increases Availability.
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cdw, vmware, technology solutions, vcenter operations, capital expenditures, roi. virtualization, it management
    
CDW Vmware

Innovation Group Boosts Competitive Edge With an IBM PureSystems solution

Published By: CDW     Published Date: Aug 07, 2013
The company delivers its Innovation Insurer application suite via the IBM cloud
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cdw, ibm, technology solutions, ibm puresystems, innovation group, ibm cloud, software development
    
CDW

The Four C's Of Social Media For The C-Suite

Published By: Crimson Hexagon     Published Date: Jan 14, 2013
Social media is becoming the executive equivalent to catching lightning in a bottle. It has quickly gone from ultimate focus group and brand popularity contest to a serious digital marketing platform. Read to learn about the Four C's of Social Media.
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four c's of social media, c suite, crimson hexagon, social media, marketing, business technology
    
Crimson Hexagon

Minimize the Impact on System Performance While Maximizing Your Security and Compliance

Published By: McAfee     Published Date: Mar 08, 2013
McAfee Data Center Security Suite for Database delivers all the capabilities needed to secure your databases for reliable SOX compliance, with minimal impact on system performance or the productivity of your IT organization.
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database security, database compliance, sox compliance, sox audit, database activity monitoring, database vulnerability management, database compliance reporting, anti spyware
    
McAfee

IBM Tivoli Storage Manager Suite for Unified Recovery

Published By: IBM     Published Date: Mar 22, 2013
Taking a more comprehensive, unified approach to managing data—recovering any data from a single console—can not only reduce your capital and operating costs, but can also provide enhanced application availability for improved IT service levels.
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storage, database, mstorage management, recovery, backup, disaster recovery, backup and recovery, ip storage
    
IBM

Video: Hybrid IT—A Low-Risk Path from On-Premise to ITaaS

Published By: BMC Software     Published Date: Aug 18, 2014
IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software

Hybrid IT—A Low-Risk Path from On-Premise to ITaaS

Published By: BMC Software     Published Date: May 19, 2014
IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software

Magic Quadrant Wrapper

Published By: OnBase by Hyland     Published Date: Jun 29, 2015
With so many enterprise content management (ECM) vendors, choosing one can be overwhelming. Learn how to research ECM vendors, use the RFP process to narrow the playing field and evaluate not only the software, but also the vendor, in a product demo. Read on to ensure you pick the solution and vendor best-suited to meet your organization’s specific needs.
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enterprise content management, ecm, vendors, magic quadrant, security, it management, enterprise applications
    
OnBase by Hyland

Attract, Develop, and Retain a 21st Century Workforce (eBook)

Published By: SAP     Published Date: Feb 26, 2016
Get better results by driving alignment, optimizing performance, and accelerating growth. Is your business prepared for the way we'll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle. SuccessFactors offers a full suite of talent solutions to help you. • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
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sap, talent management
    
SAP

Critical Capabilities for Contact Center Infrastructure

Published By: Genesys     Published Date: Apr 07, 2017
Contact center infrastructure (CCI) evaluation is a technically complex process. This challenge is further complicated by the different requirements for omnichannel, high availability and integration as part of a customer engagement center (CEC). Get this report now to learn: - 9 critical capabilities for evaluating contact center infrastructure - 3 use cases that reflect most decisions organizations need to make when looking at CCI – multichannel compact suite, high volume call center and customer engagement center - Which vendor scores the highest in 3 use cases across 9 capabilities
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genesys, contact center infrastructure, cci, contact center engagement, cec
    
Genesys

SC Mag SIEM and UTM Group Test 2016

Published By: LogRhythm     Published Date: Aug 08, 2016
It feels as if these folks have been around forever. They started life as a SIEM with a heavy emphasis on log management. Today they are all that plus a solid suite of next-generation attributes. They have many of the attributes of next-gen SIEMs: artificial intelligence, sophisticated log correlation, sophisticated pattern recognition and behavioral analysis. Their strength is, as it always has been, log management. But “log management” has taken on an entirely new dimension with this product. As is absolutely necessary today, it has the intelligence to analyze, correlate and make sense of huge amounts of data.
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security, technology, best practices, information technology, business intelligence, business analytics, business management, business technology
    
LogRhythm

Unified communications for today’s business

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.

Cinco Casos de Uso CASB que Necesita Conocer

Published By: Symantec     Published Date: Jun 13, 2018
El actual escenario es una desenfrenada carrera. Los funcionarios y las organizaciones adoptan a ritmo acelerado aplicaciones y servicios en la nube debido a la productividad, colaboración y conveniencia que ofrecen. ¿Y por qué actuarían de forma diferente? Si tiene un problema, es posible que exista una aplicación en la nube que pueda solucionarlo. Así mismo, el movimiento a nivel corporativo que se distancia de licencias tradicionales de software hacia plataformas en la nube como Office 365, G Suite, Salesforce, etc., ofrece el beneficio adicional de un modelo financiero de Opex en lugar de Capex para sus costos de software.
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Symantec

Cinco Casos de Uso CASB que Você Deveria Conhecer

Published By: Symantec     Published Date: Jun 13, 2018
O cenário atual é uma corrida desenfreada. Funcionários e organizações adotam aplicativos e serviços na nuvem em um ritmo acelerado devido à produtividade, colaboração e conveniência que oferecem. E por que agiriam de forma diferente? Se você tem um problema, provavelmente há um aplicativo na nuvem que pode resolvê-lo. Além disso, o movimento a nível corporativo que se distancia de licenças de software tradicionais para plataformas na nuvem como o Office 365, G Suite, Salesforce, etc., oferece o benefício adicional de um modelo financeiro de Opex ao invés de Capex para seus custos de software.
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Symantec

Designing for the Fourth Industrial Revolution

Published By: Dassault Systemes SolidWorks Corp.     Published Date: Jul 11, 2018
How do you design and manufacture products suited for the Fourth Industrial Revolution — the Internet of Things (IoT) and artificial intelligence (AI)? Hint: You can’t do it with single-point 3D modeling and 2D drawing solutions. Learn how upgrading to an integrated 3D product development solution can help boost productivity, reduce costs, improve quality, foster collaboration and increase innovation.
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designing, fourth, industrial, revolution
    
Dassault Systemes SolidWorks Corp.

Oracle E-Business Suite on Oracle Cloud

Published By: Oracle     Published Date: Nov 16, 2017
The fundamental reasons to move to a cloud computing environment are the business agility, high efficiency, scalability, and availability that the pooling of elastic computing resources provides, along with significant cost reductions and support for business growth. Oracle has invested deeply in developing a broad collection of cloud services with solutions at every layer of the technology stack.Customers who deploy these solutions in Oracle Cloud derive huge benefit from the fact that they have access to Oracle’s entire technology stack in the cloud, just as they did in on-premises deployments. This white paper explains how you, as an existing Oracle E-Business Suite customer, can take advantage of cloud computing right now, by exploiting the capabilities of Oracle’s Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings to support growth, enhance business agility, and reduce costs and risks.
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Oracle
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