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Whitepaper: File Sharing Without Fear

Published By: Blackberry     Published Date: Jul 12, 2019
Law firms have received two dramatic wake-up calls about the vital importance of data security in the last two years. First, there was the leak of 11.5 million documents from offshore law firm Mossack Fonseca, known as the Panama Papers, which became public in 2016.1 Then came the massive cyberattack on prominent global law firm DLA Piper in the summer of 2017.2 As we will explore, despite the industry’s aversion to media coverage of such attacks, less-visible breaches involving the legal profession are being reported worldwide in ever-increasing numbers.
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Blackberry

Are You Ready for FSMA 2020?

Published By: ETQ     Published Date: Jul 10, 2019
Product recalls cost food and beverage companies millions of dollars each year, but 56% of last year's recalls across the US, UK and Ireland were preventable. With compliance challenges becoming more complex and public scrutiny exponentially greater, one recall can cause a world of trouble. The new US Food Safety Modernization Act (FSMA) seeks to encourage a more proactive and predictive approach to food safety. Learn how automation can help you comply with this new regulation by 2020 and avoid a costly product recall.
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ETQ

Managing PC Mishaps: Four reasons to prepare for the unexpected with HP Care Packs

Published By: HP Inc.     Published Date: Sep 16, 2019
Around the world, IT teams are answering calls from frantic employees, concerned about error messages, blue screens, viruses and unexpected accidents. When it comes to technology, you can’t always predict what’s going to happen. But you can be prepared for when these problems arise.
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HP Inc.

3 Strategies for Avoiding Bot Failures in Your Contact Center

Published By: ttec     Published Date: Jul 24, 2019
One of the most significant areas of opportunity for contact center leaders to cut costs is to leverage customer service bots to deflect calls. But today’s consumers have little patience for conversational bots that can’t understand what they’re saying or don’t know how to provide an accurate answer.
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ttec

Boost Sales Calls by 50% or More - Free Trial

Published By: VanillaSoft     Published Date: Sep 08, 2010
VanillaSoft is used by thousands who need robust lead management software with CRM functionality but also need to power their inside sales reps and drive productivity by deploying best in class productivity tools.
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vanillasoft
    
VanillaSoft

Are Your Ads Working?

Published By: Century Interactive     Published Date: Oct 20, 2010
Start Tracking Calls Take your first step toward measuring all your marketing efforts in one dashboard. If you like it, continue using our service on a month-to-month basis with no contracts or minimums.
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century interactive
    
Century Interactive

RISE OF THE HUDDLE SPACE An International Survey of Users, IT Professionals, and Facilities Managers

Published By: Cisco     Published Date: Dec 20, 2018
This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
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Cisco

Get more from hyperconvergence

Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
Today’s idea-driven economy calls for a simpler, faster virtualization solution—one that can be managed by one IT generalist vs. numerous IT specialists. Enter HPE Hyper Converged 380, an advanced, virtualized system from Hewlett Packard Enterprise. Based on the HPE ProLiant DL380 Gen9 Server, this enterprise-grade VM vending machine enables you to quickly deploy VMs, simplify IT operations, and reduce overall costs like no other hyperconverged system available today.
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information technology, it specialist, cost reduction, hyper convergence
    
Hewlett Packard Enterprise

Top 8 Reasons Why Your Business Needs Video Conferencing

Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
In today’s globalized business environment, the need to build strong relationships with partners, suppliers, internal teams, investors and customers is more important than ever. High-quality video conference calls enable you to communicate as effectively as actually being there in person, helping you to build the engaging relationships needed for success in business.
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video conferencing, speed, competitive advantage, scale, business continuity, network management, quality of service, web development, productivity
    
LifeSize, a division of Logitech

The Business Value of Cisco UCS Integrated Infrastructure Solutions

Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco

Cisco Spark Deminar

Published By: Cisco Spark     Published Date: Mar 28, 2017
Watch this live demo of the new Cisco Spark We’d like to share with you the video of a really fun demo we made recently of new Cisco Spark. It’s Cisco’s cool new product that rolls meetings, messaging, and calls into one service. All of this happens in digital workspaces in the Cisco cloud. You can share files with your team there, screen share, and draw. Everything’s saved in this space. When your business is ready, you can add Cisco video conferencing room systems, or desktop video phones. It all works together with your service.
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Cisco Spark

10 Hidden Costs of a Premises-Based (PBX) System

Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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Broadsoft

The Culture of Content

Published By: Adobe     Published Date: Mar 27, 2018
Imagine a young, urban couple with their third baby on the way. They’re ready to make the oft-dreaded leap to a minivan, and it’s time to decide on a brand and a model. While dad checks safety ratings and online reviews, mom calls her friends to ask how they like their own vans. Together, they review and compare features on the manufacturer’s website and later “build” their dream minivan, choosing colors, fabrics, floor mats, and other accessories—all without leaving their living room. Perfect car in hand and confident that they’ve chosen the best one for their needs, they arrive at the dealership and walk onto the showroom floor, ready to finally meet their salesperson.
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Adobe

TEI of Cisco TrustSEC

Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco

Frost & Sullivan Report – Credential Stuffing Becomes Top Concern

Published By: Akamai Technologies     Published Date: Sep 11, 2017
Malicious botnets present multiple challenges to enterprises — some threaten security, and others merely impact performance or web analytics. A growing concern in the bot environment is the practice of credential stuffing, which capitalizes on both a bot’s ability to automate repeat attempts and the growing number of online accounts held by a single user. As bot technologies have evolved, so have their methods of evading detection. This report explains how the credential stuffing exploit challenges typical bot management strategies, and calls for a more comprehensive approach.
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web analytics, frost & sullivan, bot management, botnet
    
Akamai Technologies

SIP Trunks - Benefits and Best Practices

Published By: ShoreTel     Published Date: Oct 26, 2012
Back in the days of wireline telephony, when all phone calls went over the Public Switched Telephony Network (PSTN), businesses would purchase "trunks" -dedicated lines or a bundle of circuits - from their service provider.
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shoretel, sip trunking, best practices, pstn, public switched telephony network, trunks, circuits, roi, return on investment, enterprise applications, business technology, telecom
    
ShoreTel

Why your Workforce Isn't Working

Published By: Sage People     Published Date: Jan 04, 2019
We are in the midst of a global productivity crisis. The IMF estimates that if productivity growth had followed its pre-2008 financial crisis trend, overall GDP in advanced economies would be about 5% higher today. However, to blame everything on the financial crisis is misleading. The overall trend in productivity growth is stagnant and has been on a downward trend for the last several years. This is costing the U.S. a staggering $450–$550 billion a year. In the U.K., concern is such that there have been calls for the government to set new targets and create an independent watchdog to monitor progress to improve national productivity. There is also a workforce engagement crisis. Most people are simply not engaged at work, with industry research showing that typically 66% of people are either partly or not engaged at all at work. This means that only 1 in 3 people at work are fully motivated and productive. Yet most companies are oblivious to this fact. Some run annual emplo
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Sage People

Why your Workforce isn't Working

Published By: Sage EMEA     Published Date: Dec 19, 2018
We are in the midst of a global productivity crisis. The IMF estimates that if productivity growth had followed its pre-2008 financial crisis trend, overall GDP in advanced economies would be about 5% higher today. However, to blame everything on the financial crisis is misleading. The overall trend in productivity growth is stagnant and has been on a downward trend for the last several years. This is costing the U.S. a staggering $450–$550 billion a year. In the U.K., concern is such that there have been calls for the government to set new targets and create an independent watchdog to monitor progress to improve national productivity. There is also a workforce engagement crisis. Most people are simply not engaged at work, with industry research showing that typically 66% of people are either partly or not engaged at all at work. This means that only 1 in 3 people at work are fully motivated and productive. Yet most companies are oblivious to this fact. Some run annual employee sa
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Sage EMEA

Girard Toyota leverages Atlantic Broadband Business' Hosted Voice Solution

Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband Business

Lead Scoring guide for modern marketers

Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Nov 22, 2018
Ever lost hot leads simply because they’re on the bottom of the pile of junk leads? Simply handing off huge lists of “leads” and then sitting back and expecting sales to call them is a recipe for disaster. After a few calls, most salespeople give up, deriding the leads as junk. And so the finger pointing begins For sales department to trust marketing’s leads, lead scoring needs to be a priority. Without it, many hot leads get tossed out with the cold leads. That’s a waste of time, money, and opportunity. 68%of top marketers report lead scoring as most responsible for improving revenue contribution of marketing. Read this guide for best practices on lead scoring and winning together with sales.
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Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017

AS SOLUÇÕES QAD SÃO FEITAS PARA INDUSTRIAS FARMACÊUTICAS, FEITAS PARA VOCÊ

Published By: QAD     Published Date: Jan 19, 2018
A indústria global farmacêutica continua a sofrer mudanças dramáticas. A indústria farmacêutica permanece dedicada à inovação, qualidade do produto e segurança do paciente, mas agora mais do que nunca, devem tratar do aumento de regulamentações, custos e pressões de reembolso. A globalização das redes de suprimento das farmacêuticas, respondendo as novas regulamentações como a Qualidade do Remédio e o Ato de Segurança e Dispositivo Único de Identificação (DUI) e gerenciamento de recalls e de drogas falsificadas somamse à complexidade de permanecer como uma industria líder das farmacêuticas
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QAD

Modernizing Physician Alignment Strategies with Data Analytics

Published By: Evariant     Published Date: Nov 14, 2016
All parts of the health system can, and should, contribute to alignment success. Today’s health system C-suite executives are realizing they have the ability and the responsibility to contribute to physician alignment efforts. That means just making phone calls and visiting physicians to promote your services is not enough. To achieve both physician alignment and optimize patient care, you must have a view into physician activity and referrals. Understanding physician behavior provides the basis for more meaningful dialogue with physicians.
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physician alignment, physician relationships, revenue growth
    
Evariant

10 ways to personalize your customer experience—right now

Published By: Sitecore     Published Date: Mar 24, 2017
Getting started with personalization can seem overwhelming. We show you how with 10 easy tactics, from distinguishing between first-time web visitors and existing customers, to using real-time data to understand which calls to action will lead to conversions.
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personalization, context marketing, digital experience, customer experience
    
Sitecore

Are Bots Killing Your Business Intelligence?

Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 19, 2019
"Every kind of online interaction—website visits, API calls to mobile apps, and others—is being attacked by bots. Whether it's fraud, scraping, spam, DDoS, espionage, shilling, or simply altering your SEO ranking, bots are wreaking havoc on websites as well as mobile and business applications. But that’s not all: they’re also messing with your business intelligence (BI). They can skew audience metrics, customer journeys and even ad buys, making business decisions questionable and costly. According to Forrester, ad fraud alone was set to exceed $3.3 billion in 2018. Not all bots are bad. In fact, your business depends on them. Search engine bots, for example, give your web presence visibility and authority online. Other good bots help you deliver better customer experiences—perhaps a chatbot provides instant customer assistance on your site. What’s important is enabling the good bots and blocking the bad ones."
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F5 Networks Singapore Pte Ltd

6 Winning Plays for Sales (How to Make Marketing Automation Your MVP)

Published By: Salesforce Pardot     Published Date: Sep 09, 2014
It’s a common misconception that marketing automation is only for marketers, and that sales will be left with yet another system to learn how to use. This couldn't be further from the truth — in fact, it only takes a few hours for sales reps to learn everything they need to know to get the most out of an automation system.
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marketing automation, sales teams, lead qualification, lead nurturing, tracking, cold calls
    
Salesforce Pardot
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