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2016 Improve Customer Experience Forrester Webinar

Published By: IBM     Published Date: Aug 01, 2016
As digital transformation accelerates, the opportunity to engage customers digitally has never been greater — but so has the threat of not delivering great customer experiences. In order for customer insights professionals to compete, the use of customer understanding to optimize experiences at scale must be at the heart of all digital transformation initiatives. Digital intelligence provides a vision and approach that captures a holistic view of the customer in order to optimize digital interactions, engagements, and experiences. During his talk James McCormick will describe the vision and need for digital intelligence; the approach needed to make it a strategic initiative, and ultimately, how it will provide a competitive advantage.
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ibm, commerce, customer experience, analytics, customer engagement, customer insight, knowledge management, enterprise applications, business technology
    
IBM

Increase agility at the speed of disruption

Published By: IBM     Published Date: Nov 10, 2016
Today’s Digital Business needs a strategy for business content – one that spans the creation, capture, activation and analysis of it – which assures security, compliance with regulations, and minimizes risk. This session will confront content chaos and its impact on business agility. We will share stories from IBM customers who are using business content solutions to deliver on the promise of the Digital Business today. Many are using ECM Centers of Competency to bring together all stakeholders in the business to create a unified vision for information management across all departments and all forms of data and content, whether on-premises, mobile, or in the cloud.
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ibm, analytics, ecm, digital business, enterprise applications, business technology
    
IBM

How To Deploy Social Media Management Software

Published By: Sprinklr     Published Date: Feb 28, 2018
"It’s more important than ever for brands to have comprehensive social media technology at their disposal. Simply buying a new solution, however, is just the beginning. Today’s brands must deploy social media software so that it allows the highest possible return on investment, empowers them to capture new opportunities, and manage the risks inherent in social media."
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social media management software, social media management, social media technology, social tools, social media software, social media, social deployment, digital transformation, guide, sprinklr
    
Sprinklr

Do you stand apart from the others?

Published By: IBM     Published Date: Jan 20, 2017
What is holding you back from moving off paper processes or realizing better customer centricity ? Learn how to differentiate your company with IBM case and capture solutions with this informative infographic and empower your employees to deliver a strong customer experience.
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ibm, analytics, ecm, business content, content
    
IBM

New Era of ECM for Banking

Published By: IBM     Published Date: Jan 20, 2017
Banks have been using ECM for years, capturing, archiving and discovering documents. Some banks have adopted capture capabilities to digitize content for faster and easier access to content. Today’s leading banks are using content management systems that leverage cloud, mobile and analytics to deliver superior customer interactions. Watch this short video to learn how today’s leading banks are applying new ECM capabilities that help provide consistent customer experiences across all channels.
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ibm, ecm, analytics, smarter content, ecm for banking, enterprise applications, business technology
    
IBM

Increase Customer Centricity with IBM Datacap and Box

Published By: IBM     Published Date: Feb 16, 2017
Watch this video to learn how IBM Datacap and Box enable better customer centricity through the capture of data across mobile devices, scanners, email, fax and files. This solution works with Box to store documents in the cloud.
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ibm, ecm, analytics, ibm datacap, ibm box, enterprise applications
    
IBM

Do you stand apart from the others?

Published By: IBM     Published Date: Jun 26, 2017
What is holding you back from moving off paper processes or realizing better customer centricity ? Learn how to differentiate your company with IBM case and capture solutions with this informative infographic and empower your employees to deliver a strong customer experience.
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ibm, customer centricity, customer experience, differentiation, employee satisfaction
    
IBM

IBM Data Replication

Published By: IBM     Published Date: Aug 23, 2017
To compete in today’s fast-paced business climate, enterprises need accurate and frequent sales and customer reports to make real-time operational decisions about pricing, merchandising and inventory management. They also require greater agility to respond to business events as they happen, and more visibility into business activities so information and systems are optimized for peak efficiency and performance. By making use of data capture and business intelligence to integrate and apply data across the enterprise, organizations can capitalize on emerging opportunities and build a competitive advantage.
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ibm, data replication, inventory management, competitive advantage
    
IBM

A SANS Product Review: See the results of the SANS evaluation of the CrowdStrike Falcon® platform

Published By: CrowdStrike     Published Date: Aug 01, 2017
You won’t want to miss this report, “A New Era in Endpoint Protection: A SANS Product Review of CrowdStrike Falcon Endpoint Protection,” where SANS reveals the results of their evaluation of the CrowdStrike Falcon® platform. To conduct their evaluation, SANS security analysts ran Falcon through a wide range of increasingly complex attack scenarios. The exploits they used to evaluate CrowdStrike included phishing, credential dumping/lateral movement, unknown malware, PowerShellattacks and more. The report shows that CrowdStrike Falcon was able to detect and prevent every attack to which SANS subjected it. Read this SANS report to learn:?Details on Falcon’s efficacy in preventing a wide range of attacks: Ransomware, lateral movement, PowerShell-based, and more?The power of the CrowdStrike Threat Graph™ and the benefits of its crowdsourced intelligence model ?How CrowdStrike’s ability to capture detailed forensic information on attempted and thwarted attacks, allows you to prevent attacks
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CrowdStrike

How Does Your CX Strategy Stack Up?

Published By: Datastax     Published Date: Aug 23, 2017
A holistic approach to using customer data to enable data-driven decisions for attracting, retaining, and delivering value through customer experience is what is going to drive many business initiatives over the next 12-month period. Though they each have varying degrees of capability to transform their customer experience applications and remain continuously available no matter what is critical to their success. Companies surveyed are eager to deliver a great customer experience and capture market share, but many CX journeys are hindered by business unit siloes, insufficient budget, and technical challenges. The responses provide key insights into the business priorities, challenges, and data technology needs of companies embarking on or in the midst of their CX journey.
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datastax, customer data
    
Datastax

Red Hat JBoss Middleware Software and the Hidden Costs of Unsupported Software

Published By: Red Hat     Published Date: Jan 03, 2018
IDC’s research shows that interviewed organizations capture significant value by investing in Red Hat JBoss solutions rather than using unsupported community software. Stated differently, these organizations are avoiding significant potential hidden costs of using alternative unsupported community software in terms of:
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Red Hat

The Forrester Wave™: Omnichannel Order Management, Q1 2016

Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
In this report, Forrester reveals how order management systems (OMS) solve the omni-channel deficiencies of traditional systems, allowing retailers to orchestrate complex order processing scenarios - from the point of capture, through the supply chain, and to the point of fulfillment. Read the report today.
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omnichannel order management, ebusiness, order management
    
Group M_IBM Q1'18

Why You Must Begin Delivering Cloud-Native Offerings Today, Not Tomorrow

Published By: Group M_IBM Q418     Published Date: Oct 24, 2018
After moving traditional workloads to public cloud, most customers realize they must replace many of them with cloud-native alternatives to reap the full benefits. Technology product management leaders must deliver cloud-native offerings now to capture business opportunities and avoid irrelevancy.
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Group M_IBM Q418

What is Bold360 ai?

Published By: LogMeIn     Published Date: Feb 27, 2018
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers’ needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.
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bold360, engagement, customer, market, data, analysis
    
LogMeIn

TIBCO Cloud Mashery

Published By: TIBCO Software     Published Date: Feb 14, 2019
Digital business initiatives have expanded in scope and complexity as companies have increased the rate of digital innovation to capture new market opportunities. As applications built using fine-grained microservices and functions become pervasive, many companies are seeing the need to go beyond traditional API management to execute new architectural patterns and use cases. APIs are evolving both in the way they are structured and in how they are used, to not only securely expose data to partners, but to create ecosystems of internal and/or third-party developers. In this datasheet, learn how you can use TIBCO Cloud™ Mashery® to: Create an internal and external developer ecosystem Secure your data and scale distribution Optimize and manage microservices Expand your partner network Run analytics on your API performance
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TIBCO Software

TIBCO Cloud Mashery

Published By: TIBCO Software     Published Date: Feb 14, 2019
Digital business initiatives have expanded in scope and complexity as companies have increased the rate of digital innovation to capture new market opportunities. As applications built using fine-grained microservices and functions become pervasive, many companies are seeing the need to go beyond traditional API management to execute new architectural patterns and use cases. APIs are evolving both in the way they are structured and in how they are used, to not only securely expose data to partners, but to create ecosystems of internal and/or third-party developers. In this datasheet, learn how you can use TIBCO Cloud™ Mashery® to: Create an internal and external developer ecosystem Secure your data and scale distribution Optimize and manage microservices Expand your partner network Run analytics on your API performance
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TIBCO Software

Increase Forecasting Accuracy and Achieve Better Operations Planning

Published By: Group M_IBM Q119     Published Date: Feb 28, 2019
Companies of all sizes have a critical need to match supply and demand as efficiently as possible, in order to quickly capture maximum demand at the lowest possible cost. This tutorial will walk you through a demand forecasting and planning solution that can help you deliver more accurate demand forecasts, optimized operations to satisfy demand, and a complete operational and financial plan that the business can use in practice. In this tutorial, you will explore the following key capabilities: Improve decision-making in a single workspace with IBM Planning Analytics Deliver timely, reliable plans and forecasts with the addition of SPSS Modeler Create optimal demand plans with the addition of IBM ILOG CPLEX Optimization Studio
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Group M_IBM Q119

Mobile Email Guide

Published By: Oracle OMC     Published Date: Oct 26, 2018
Design strategies to help you capture mobile clicks
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Oracle OMC

State of The Internet/Security

Published By: Akamai Technologies     Published Date: May 07, 2018
2017 was a momentous year in security, even though the DDoS landscape appeared to plateau. Maybe it was because Mirai hit so hard at the end of 2016 and the owners of other botnets were retooling to catch up. Maybe it was because news of large data breaches captured so many headlines, drawing the attention of both criminals and the public. Or maybe it is simply due to the cyclical nature of attack popularity that we have seen in the past. No matter the cause, our prediction is that the trend won’t continue in 2018, and it is not time to be complacent. The Mirai botnet is far from played out, as botnet creators are continuing to modify the source code for their individual needs and, with more connected platforms devices than ever, the Internet will continue to offer fertile ground for largescale attacks.
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internet, security, cryptocurrency, data, breaches, botnet
    
Akamai Technologies

DataRobot Automated Machine Learning Platform

Published By: Datarobot     Published Date: May 14, 2018
The DataRobot automated machine learning platform captures the knowledge, experience, and best practices of the world’s leading data scientists to deliver unmatched levels of automation and ease-of-use for machine learning initiatives. DataRobot enables users of all skill levels, from business people to analysts to data scientists, to build and deploy highly-accurate predictive models in a fraction of the time of traditional modeling methods
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Datarobot

Effectively Securing Small Businesses from Online Threats

Published By: MessageLabs     Published Date: Sep 25, 2008
The Internet has proven to be a vital communications medium for worldwide commerce, but as an open and unprotected global network it can also present a wide range of threats that can cripple any business organization. Several years ago, most Internet threats were relatively benign examples of a young adolescent’s technical expertise but over time they have evolved into increasingly sophisticated domestic and foreign attacks that are designed to capture financial, personal, or strategic business information. Threats now come in the form of deliberately malicious acts, and exploitative opportunities for hackers and/or organized crime. The impact is serious, and the landscape of victims is getting broader every day. In response, no organization can afford to have its networks remain unprotected.
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messagelabs, online threats, security, small & medium businesses, email spam, viruses, trojan horses, worms, phishing attacks, spyware, adware, honeypots, sandboxing, the wildlist, anti spam, anti spyware, anti virus, email security, internet security, security management
    
MessageLabs

Big Data for Financial Services Institutions

Published By: Oracle     Published Date: Nov 06, 2012
The increasing amount of information that is being captured by organizations has given rise to a new megatrend called Big Data. An added complexity in this trend is the co-existence of both structured and un-structured data.
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oracle, big data, financial services institutions, business technology
    
Oracle

Big Data for Financial Services Institutions

Published By: Oracle     Published Date: Nov 06, 2012
The increasing amount of information that is being captured by organizations has given rise to a new megatrend called Big Data. An added complexity in this trend is the co-existence of both structured and un-structured data.
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oracle, big data, financial services institutions
    
Oracle

What to Consider When Deploying an Intelligent Recording Fabric

Published By: Emulex Corporation     Published Date: Nov 07, 2013
Organizations don’t know what’s going on inside their networks, and that’s costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target. The impact of network performance problems on worker productivity has become a serious business risk. To mitigate it, organizations need to strategically embrace a network recording infrastructure that provides them with accurate, network-wide visibility. Only accurate visibility will empower them to slash maximum and mean response and repair times and keep network-reliant business applications and processes running. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices, networking
    
Emulex Corporation

Wi-Fi Emergency Call Case Study: The Wales Home

Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
The Wales Home selected the STANLEY Healthcare AeroScout Resident Safety solution because of its ability to protect residents throughout the building and grounds, with every resident carrying a personal pendant to call for help at any time. Alerts are automatically directed to staff via Apple iPod® mobile digital devices, and activity is captured in a database for analysis. The Wales Home is also leveraging the AeroScout platform for temperature monitoring of its server room and refrigeration units. Read this case study to learn more about how The Wales Home increases resident safety and autonomy with STANLEY Healthcare’s AeroScout® Solutions.
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resident safety, healthcare, nurse call systems, wi-fi, mobile devices, temperature monitoring
    
STANLEY Healthcare
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