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Using Card-Linked Offers to Acquire New Customers and Eliminate Wasteful Ad Spend - QSR

Published By: Empyr     Published Date: Jun 12, 2018
A major QSR brand wanted to increase business in a highly competitive category by acquiring new customers and eliminating wasteful spend on advertising in the process. Of equal importance was their desire to increase frequency and ticket size with their light lapsed guests.
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Empyr

A Top U.S. Retail Bank

Published By: SundaySky     Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before. In order to adapt, the bank adopted a customer-centric approach by introducting: • A new customer motto: “Know me, value me, make it easy for me, and protect me” • A new core initiative is to always teach digital first • An understanding that customers are serviced on the digital channels they prefer to use SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.
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SundaySky

The Art & Science of the SmartVideo Algorithm

Published By: SundaySky     Published Date: Mar 06, 2018
Brands no longer hold all the cards in their relationships with consumers. This is the age of empowered customers. They are in control, and they will quickly disengage at the first sign of irrelevance. Regaining their attention once that has happened is difficult. That is why so many CMOs and marketers are searching for new ways to engage and transform consumer relationships. Providing value-rich video ad experiences can mean the difference between being remembered for all the right reasons, and getting lost in the cacophony of advertising chatter. These kinds of ads motivate consumers to take the next-best actions that drive customer behavior change and help brands achieve their business goals far more effectively than traditional formats.
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SundaySky

Stopping the Surge of Card Not Present Fraud in Retail Call Centers

Published By: Pindrop Security     Published Date: Mar 21, 2018
A TOP GLOBAL RETAILER PARTNERS WITH PINDROP TO ELIMINATE 80% OF CALL CENTER FRAUD
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Pindrop Security

First Citizens Bank Turns to TIBCO Integration to Increase Deployment Speed and Win Awards

Published By: TIBCO Software     Published Date: Jul 22, 2019
First Citizens Bank & Trust Company is a chartered commercial bank offering a complete line of financial services. With over 200 point-to-point applications and disparate systems, the bank needed a way to reduce its applications portfolio and streamline integration among systems, including fast integration of systems from newly acquired banks. First Citizens turned to TIBCO ActiveMatrix BusinessWorks™ and TIBCO® Messaging for their simplicity and ability to quickly get IT processes up and running. With standard services, this transformation resulted in reduced deployment time—from eight months to 18 weeks, resulting in reduced credit card loan project time.
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TIBCO Software

1010REVEAL Q2 2018 CPG Ecommerce Scorecard

Published By: 1010data     Published Date: Sep 05, 2018
To learn more about 1010data CPG Ecommerce Download Now!
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1010data

6 Steps to Overcoming PCI DSS Compliance Challenges in Mult-Cloud and Hybrid Environments

Published By: Alert Logic     Published Date: May 23, 2019
A Payment Card Industry Data Security Standard (PCI DSS) audit can be passed by complying with the bare minimum requirements, but that falls short of the purpose of it: to secure and protect cardholder data. Meeting compliance is about passing an audit at a specific point in time and also maintaining it after the audit. The real challenge is sustaining continuous compliance to avoid costly breaches at the hands of motivated and skilled adversaries. Indeed, as detailed in Verizon's "2017 Payment Security Report," nearly half (45%) of the companies examined between 2015 and 2016 were not fully PCI DSS compliant.
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Alert Logic

Cut Costs, Meet Strategic Goals and Manage Document Processes With Confidence

Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
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canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas
    
Canon Business Process Services, Inc.

Innovation: the Global Report Card

Published By: Oracle     Published Date: Mar 22, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: Customer satisfaction has become a key KPI for innovation Having too many innovation projects is their biggest hurdle Establishing business case viability and go/no-go decisions are a key challenge Read the report now.
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Oracle

Innovation: the Global Report Card

Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle

A complete guide to SCA

Published By: GoCardless     Published Date: Oct 08, 2019
The PSD2 is the 2nd EU Payments Service Directive. The directive builds on three key areas of legislation first brought in with the original 2007 Directive. These areas include increased consumer rights in payments, creating a level playing field by bringing into scope the regulation of third-party access to account information and enhanced security. Enhanced security refers specifically to a set of requirements called Strong Customer Authentication (SCA). These requirements have far-reaching implications for any business with an online presence. This guide will explore SCA, who and what it affects and how businesses can prepare for the requirements taking effect.
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GoCardless

Security vs. convenience in the payment experience

Published By: GoCardless     Published Date: Oct 08, 2019
With Strong Customer Authentication (SCA) coming into force on 14 September 2019 as the final part of PSD2, many online businesses are required to add additional security measures to large parts of their online payment experience. Key goals of SCA include reducing payment fraud and creating a safer payment experience for the customer.
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GoCardless

Sécurité ou simplicité de l'expérience de paiement : Que recherchent les acheteurs en ligne ?

Published By: GoCardless     Published Date: Oct 14, 2019
L'authentification forte du client (ou SCA pour Strong Customer Authentication) est une législation européenne qui entrera en vigueur le 14 septembre 2019. Pour de nombreuses entreprises, cette législation requirt la mise en place de mesures de sécurité supplémentaires au cours des achats en ligne. Les consommateurs accepteront-ils ces changements ou les rejetteront-ils en abandonnant la transaction en plein processus ? Les acheteurs recherchent-ils en priorité la sécurité ou la simplicité ? Nous avons mené une étude sur 4 000 clients en France, au Royaume Uni en Allemagne et en Espagne afin d'analyser leur attitude face à la sécurité et à la simplicité des achats en ligne. Téléchargez les résultats complets de l'étude et découvrez les réponses aux questions suivantes : Les acheteurs en ligne privilégient-ils la sécurité ou la simplicité ? Réduiraient-ils leurs achats auprès de marques disposant de processus de sécurité complexes ? Comment considèreraient-ils certains modes d'autorisat
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GoCardless

Sicherheit vs. Komfort beim Bezahlen: Was ist für Kunden beim Online-Einkauf am wichtigsten?

Published By: GoCardless     Published Date: Oct 14, 2019
Die bald in Kraft tretende SCA zwingt Unternehmen einen Großteil ihrer Online-Zahlungen mit zusätzlichen Sicherheitsmaßnahmen zu versehen. Wir wissen: Kunden neigen dazu, einen komplexen Bezahlvorgang abzubrechen. Wie werden sie also auf die kommenden Änderungen reagieren? Wir haben 4.000 Kunden in Großbritannien, Frankreich, Deutschland und Spanien zu ihrer Einstellung zu Sicherheit und Komfort beim Online-Einkauf befragt. Wir stellten ihnen auch Fragen zu bestimmten Aspekten der neuen SCA-Gesetzgebung und darüber, wie sich eine erhöhte Sicherheit an der Kasse auf ihr Kaufverhalten auswirken würde. Werden beispielsweise abgefragte biometrische Daten wie ein Fingerabdruck Ihre Kunden verschrecken oder mehr Sicherheit vermitteln? Und würden sich die Befragten für das Lastschriftverfahren entscheiden, um den Komfort zu gewährleisten? Füllen Sie das Formular aus und erhalten Sie noch heute unseren kostenlosen Leitfaden mit allen detaillierten Umfrage-Ergebnissen.
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GoCardless

Guide complet sur l'Authentification forte du client (SCA)

Published By: GoCardless     Published Date: Oct 16, 2019
Les nouvelles règles en matière de paiement en ligne entrent en vigueur le 14 septembre. L’Authentification forte du client, ou SCA, va avoir un impact majeur sur les entreprises à abonnement qui reçoivent des paiements par carte en ligne. Vos paiements par abonnement survivront-ils à la SCA ? Téléchargez notre guide complet et découvrez les réponses aux questions suivantes : Introduction à l’Authentification forte du client (SCA) Préparer votre entreprise à la SCA Exemptions de SCA GoCardless et la SCA
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GoCardless

Der vollständige Leitfaden zur Strong Customer Authentication (SCA)

Published By: GoCardless     Published Date: Oct 16, 2019
Die Strong Customer Authentication wird einen großen Einfluss auf Abonnement-Unternehmen haben, die Online-Zahlungen mit Karten einziehen. Wie wird die SCA Ihr Abo-Unternehmen beeinflussen? Eine Einführung in die Strong Customer Authentication Die Vorbereitung Ihres Unternehmens auf SCA Ausnahmeregelungen für SCA Ist GoCardless SCA-konform?
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GoCardless

The SCA Impact Playbook: Subscription Commerce And The SCA Opportunity

Published By: GoCardless     Published Date: Oct 18, 2019
The SCA Impact Playbook: Subscription Commerce And The SCA Opportunity, a PYMNTS and GoCardless collaboration, examines how Strong Customer Authentication (SCA) will affect subscription businesses in the European market. The report reveals how merchants can adapt to the regulations and turn them into an opportunity to optimize their payment flows and gain a competitive advantage in a crowded field. Inside the report: $385 billion: amount spent on subscription/recurring payment services in Europe in 2018 75 percent: estimated share of European online merchants that are unaware of SCA $125 billion: potential financial impact on Europe’s online commerce industry due to SCA Download now
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GoCardless

A Practical Approach to Authentication in an Evolving Enterprise Environment

Published By: Entrust Datacard     Published Date: Aug 03, 2011
Whether it's a smartcard for physical and logical access, soft tokens on a mobile device, or a unique grid card for strong authentication to a VPN, organizations can consolidate all authentication processes with a single, proven solution.
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digital certificate, digital certificates, pki, pki security, two factor authentication, encryption software, multi factor authentication, public key infrastructure
    
Entrust Datacard

Cut through the Noise of Cloud Computing

Published By: BMC ESM     Published Date: Sep 15, 2009
Many CIOs are looking to implement the power of Cloud computing, but they don't know where to begin. How do you take full advantage of this technology and implement the correct strategy for your environment? What services should you offer via the Cloud? Read the paper, "Cloud Computing In Perspective," by BMC Software Chief Technology Officer Kia Behnia.
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bmc esm, cio, cloud computing in perspective, itil, cloud computing environments, public, private, hybrid
    
BMC ESM

7 Hypercard Use Cases For The Intelligent Enterprise

Published By: MicroStrategy     Published Date: Aug 28, 2019
Why HyperIntelligence? Today, despite massive investments in data, IT infrastructure, and analytics software, the adoption of analytics continues to lag behind. In fact, according to Gartner, most organizations fail to hit the 30% mark. That means that more than 70% of people at most organizations are going without access to the critical information they need to perform to the best of their abilities. What’s stopping organizations from breaking through the 30% barrier and driving the pervasive adoption of intelligence? Simple. The majority of existing tools only cater to users who are naturally analytically inclined—the analysts, data scientists, and architects of the world. The other 70%—the people making the operational decisions daily within a business—simply lack the time, skill, or desire to seek out data and intelligence on their own. HyperIntelligence helps organizations operationalize their existing investments and arm everyone across the organization with intelligence. Whether
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MicroStrategy

New Security Challenges for State and Local Governments

Published By: FireEye     Published Date: Mar 05, 2014
Never before have state and local governments been expected to do so much with so little. Even as budgets remain tight in a post-recession environment, tech-savvy citizens demand higher levels of service, they want to pay taxes by credit card, renew their driver's license online, and check traffic from their smartphone. These responsibilities make cyber security critical for state agencies, municipalities, and public utilities. Governments possess residents' most sensitive information - including inviolable personal data such as Social Security numbers and birth certificates. This white paper highlights: Why traditional tools fail to detect advanced attacks; Gaining a cohesive, correlated view of all major threat vectors; How to leverage signature-less, real-time security that thwarts zero-Day attacks.
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fireeye, persistent threats, advanced attacks, multi-vector, multi-stage nature, combatting advanced attacks, cohesive threat vectors, correlated threat vectors
    
FireEye

Scaling Self-Service Data Analytics for the Enterprise

Published By: Alteryx, Inc.     Published Date: Sep 07, 2017
Download now and learn why your peers at Experian, EMC Corporation, Cardinal Health, and many other organizations are using Alteryx Server to deploy and share analytics at scale.
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Alteryx, Inc.

Get Ahead of Fraud... Taking an Algorithmic Approach

Published By: TIBCO Software     Published Date: Mar 12, 2019
Fraud affects more than just your customers, it fundamentally destroys your reputation and has significant impact on your bottom line. In the first half of 2018, financial fraud from payment cards, cheques and remote banking totaled £358m in the UK alone, resulting from over a million incidents, an increase of more that 50% over the last 4 years. Have a look at this interesting Infographic to find out more.
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fraud, fraud prevention, uk fraud, fraud detection, machine learning
    
TIBCO Software

Innovation: the Global Report Card

Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: Customer satisfaction has become a key KPI for innovation Having too many innovation projects is their biggest hurdle Establishing business case viability and go/no-go decisions are a key challenge Read the report now.
Tags : 
    
Oracle

Innovation: the Global Report Card

Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle
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