ceridian

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Forrester Wave Report

Published By: Workday Italy     Published Date: Aug 15, 2018
In our 35-criteria evaluation of software-as-a-service (SaaS) HR management systems providers, we identified the eight most significant ones ADP, Ceridian, Meta4, Oracle, Ramco Systems, SAP SuccessFactors, Ultimate Software, and Workday and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals and their HR business stakeholder clients make the right choice.
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Workday Italy

For Ceridian, it Pays to Provide High-Quality Support

Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
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ceridian, high-quality support, customer support, human resources software, hr technology, payroll, customer service, ebusiness, human resources services, payroll software, expense management
    
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