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Cherwell Peer Report: IT Leaders at Four Universities Reimagine What’s Possible with ITSM

Published By: Cherwell Software     Published Date: Oct 28, 2019
To keep up with the growing needs of students, faculty and staff, higher ed IT departments must deliver a modern and seamless digital experience—often despite significant budget and staffing hurdles. In this peer report, IT leaders at four different universities share how they’re using Cherwell’s IT service management (ITSM) solution to tackle common challenges and create extraordinary results in three key areas: efficiency, campus-wide user experience and enterprise-level innovation. What they’ve accomplished is only the start: • Halving customization and configuration time while boosting user satisfaction • Improving service delivery and enabling campus-wide collaboration • Helping departments beyond IT to pursue their own automation initiatives By replacing legacy systems, automating manual workflows, enabling self-help and much more, IT pros are making radically new realities possible with a streamlined and customizable approach to ITSM. Download the report to read their stor
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Cherwell Software

Thinking Differently about Supply Chain Planning

Published By: Kinaxis     Published Date: Oct 28, 2019
Political landscapes shift overnight, global trade is constantly changing, consumers demand increasingly personalized service and smaller day-to-day challenges hit without warning. If your job is supply chain management, how on earth do you plan for the unplannable? At Kinaxis, we devote our time to the innovative technologies, processes and methods to help our customers and partners navigate the changing landscape of supply chain planning. Forecasting specific disruptions has become increasingly futile, but if you set your business up to deal with the process of disruption, you'll be set up for success. To find out more download this whitepaper today.
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Kinaxis

Step-change to your Cloud- Ready Future with Lenovo for HCI

Published By: Lenovo UK     Published Date: Oct 28, 2019
Businesses are using hyperconverged infrastructure (HCI) to untangle today’s big IT challenges. HCI can help you accelerate workloads, meet growing storage needs, gain the commercial benefits of hybrid cloud and more – all with easy-to-manage building blocks.
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Lenovo UK

Can AI Put the Human Back in HR?

Published By: Oracle     Published Date: Oct 28, 2019
The workplace is being reimagined. There’s a new focus on the human and that’s given rise to organisations reimagining themselves as social enterprises. The growth of hybrid jobs and super jobs presents HR leaders with fresh challenges. New ways have to be found of identifying talent from within and outside an organisation. A recent Deloitte report highlights the need for collaboration across the business and a bold plan that embraces new technology. Our webinar discusses that report, the actions for HR leaders and why cloud is the place to start. Discover why cloud can open up new approaches in your search for talent.
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Oracle

6 Steps to Overcoming PCI DSS Compliance Challenges in Multi-Cloud and Hybrid Environments

Published By: Alert Logic     Published Date: Oct 25, 2019
Meeting PCI Compliance in multi-cloud and hybrid cloud environments is challenging, but even more so is maintaining compliance on a day-to-day basis. When security compliance is managed manually, there are significant time and costs associated with doing so and it's difficult to demonstrate compliance to auditors and business partners. Read the eBook, 6 Steps to Overcoming PCI DSS Compliance Challenges in Multi-Cloud and Hybrid Environments to understand: • Inherent challenges in PCI DSS compliance across multi-cloud and hybrid cloud landscapes • The struggles companies face maintaining the tools and staff required to remain compliant • What to look for in solutions to address the complexities of meeting and maintaining compliance Find out how you can effectively attain and continuously meet PCI DSS Compliance in multi-cloud and hybrid environments.
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Alert Logic

Configuration Management and CMDB for Dummies

Published By: ServiceNow     Published Date: Oct 24, 2019
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration management, how to build and maintain an effective configuration management capability for your organization, use cases, and key milestones on your journey.
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servicenow, management, cmdb, organization
    
ServiceNow

Update: Roadmap to interoperability: Tackling the financial challenges

Published By: athenahealth     Published Date: Oct 24, 2019
We all agree that interoperability is key to providing high-quality care while lowering costs. In part two of the Roadmap to Interoperability series, this infographic outlines financial obstacles on the path to interoperability, and how healthcare organizations can overcome them.
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athenahealth

Are Your Contracts Ready for LIBOR Cessation?

Published By: Icertis     Published Date: Oct 24, 2019
LIBOR is the preeminent contracting challenge in finance today. ICM is the leading contract management solution in the cloud, trusted by corporations across the globe, in every industry. With ICM, financial firms can be confident that they will meet the challenges of a post-LIBOR world.
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Icertis

Streamlining Clinical Trials: An Investigation of Innovation

Published By: Icertis     Published Date: Oct 24, 2019
Technological innovation has changed the face of practically every industry. However, when it comes to matters of life and death, necessarily strict regulations have seen clinical trials lagging behind other lower risk industries which can put innovation into practice much more easily. In Q2 of 2019 WBR Insights and Icertis surveyed 100 Clinical Operations Directors from pharmaceutical companies across Europe to find out more about the challenges they’re facing when implementing new technologies and digital processes in their clinical trials.
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Icertis

We’ve Seen the Future of HR. Want to Know How It Works?

Published By: Oracle     Published Date: Oct 24, 2019
The world is changing fast. Agile, global workforces are creating new challenges for HR leaders, so how can you and your teams respond? In this ever-changing business landscape they can discover fresh sources of talent and create a more agile workforce. To do that they need the right tools. The future demands the kind of agility that can only be delivered by a move to cloud. Once HR leaders are able to innovate continuously, they can identify new talent, motivate their workforce and ensure every resource is properly allocated. It’s time to think about future-proofed efficiency. Discover how HR leaders can discover new talent and create a more agile workforce with cloud.
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Oracle

Accenture IDC infobrief: Using AIOps & Cognitive Patterns to Optimize Operations

Published By: ServiceNow     Published Date: Oct 23, 2019
A well-executed AIOps strategy can help deliver high-performance business outcomes through agility and speed to innovation. With IT Operations struggling with increasing service complexity and rising customer expectations, business are challenged to automate processes and drive faster time to resolution. AIOps can lead to service ticket reduction, faster mean time to repair (MTTR) and service availability improvement, all which optimize operational processes.
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servicenow, aiops, it operations, automation
    
ServiceNow

Configuration Management Database for Dummies iPaper

Published By: ServiceNow     Published Date: Oct 23, 2019
IT faces the challenge of consolidating, maintaining, and understanding complex configuration data and often this data is found in many different repositories. But there’s a better way to solve these challenges. The configuration management database (CMDB) consolidates disparate IT management systems into a single system of action. This ipaper provides you with the fundamentals to help ensure your configuration data management project with CMDB is a success.
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servicenow, it management, data management
    
ServiceNow

We’ve Seen the Future of HR. Want to Know How It Works?

Published By: Oracle     Published Date: Oct 23, 2019
The world is changing fast. Agile, global workforces are creating new challenges for HR leaders, so how can you and your teams respond? In this ever-changing business landscape they can discover fresh sources of talent and create a more agile workforce. To do that they need the right tools. The future demands the kind of agility that can only be delivered by a move to cloud. Once HR leaders are able to innovate continuously, they can identify new talent, motivate their workforce and ensure every resource is properly allocated. It’s time to think about future-proofed efficiency. Discover how HR leaders can discover new talent and create a more agile workforce with cloud.
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Oracle

Watch: Can AI Put the Human Back in HR?

Published By: Oracle     Published Date: Oct 23, 2019
The workplace is being reimagined. There’s a new focus on the human and that’s given rise to organisations reimagining themselves as social enterprises. The growth of hybrid jobs and super jobs presents HR leaders with fresh challenges. New ways have to be found of identifying talent from within and outside an organisation. A recent Deloitte report highlights the need for collaboration across the business and a bold plan that embraces new technology. Our webinar discusses that report, the actions for HR leaders and why cloud is the place to start. Discover why cloud can open up new approaches in your search for talent.
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Oracle

Location Intelligence – How Marketers Can Adapt to the Evolving Privacy and Data Landscape

Published By: HERE Technologies     Published Date: Oct 23, 2019
Marketers are using more location data than ever, but consumer privacy concerns and an evolving regulatory landscape have raised new challenges. There is a need for more consideration and transparency about around collecting and using geolocation data. Watch this webinar to learn about: • The various ways marketers are using location data today • How consumers feel about location sharing • How new government regulations may impact data collection Besides the two eMarketer Analysts, Hervé Utheza, Head of Media, Advertising & Telco at HERE Technologies joins the conversation and gives valuable insight on how to improve campaign performance through real world geometry. View the webinar now on demand.
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HERE Technologies

Advanced Product Design for Industry 4.0: Design Review

Published By: ASME     Published Date: Oct 22, 2019
In this four-part series, explore how product development is changing, its challenges, and the new technologies being developed to transform design workflows. You will discover the new visualization techniques that drive new levels of collaboration and enable critical product decisions to be made earlier in the design process. Download the latest reports in this series, and learn how to improve design reviews, enhance decision making, and optimize your product designs.
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ASME

Infographic: Mobile Priorities in the Attention Economy

Published By: Quantum Metric     Published Date: Oct 18, 2019
Attaining your customers’ undivided attention is a key challenge for any online business. This challenge is amplified, however, when they explore your brand via their mobile device. Using Quantum Metric’s unique dataset, this infographic showcases the importance of keeping your mobile visitors engaged. Mobile visitors purchase 4X less than desktop visitors among Fortune-500 companies.
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Quantum Metric

Magic Quadrant for Enterprise Low-Code Application Platforms

Published By: Salesforce     Published Date: Oct 17, 2019
In this Magic Quadrant, Gartner evaluates the strengths and weaknesses of 18 providers that it considers the most significant in the marketplace and provides readers with a graph (the Magic Quadrant) plotting the vendors based on their ability to execute and their completeness of vision. The graph is divided into four quadrants: niche players, challengers, visionaries, and leaders. At Solutions Review, we’ve read the report and pulled out the key takeaways.
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Salesforce

Innovation Imperative: Investing in the Digital Workplace in a Fragmented Age

Published By: Salesforce     Published Date: Oct 17, 2019
At a time when IT leaders should have one major goal— achieving a seamless digital workplace—the same Salesforce technology platform that empowers sales and service teams is poised to drive productivity for every enterprise employee. Frost & Sullivan’s survey offers evidence that many enterprises are responding to the challenge of technological disruption through investments in technology: approximately 69% of respondents plan to increase their general IT budgets with an average increase in investment of 28%.
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Salesforce

Meeting today’s globalization challenges as manufacturers

Published By: Sage     Published Date: Oct 17, 2019
Manufacturing is constantly evolving It’s an industry driven by customer demand and technology. And as manufacturing businesses grow to a certain size, globalization becomes a factor. Interacting with the world offers lucrative opportunities and creates a higher demand for products and sources of cheaper raw materials that often impact the entire supply chain.
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Sage

Why Lenovo for Higher Education

Published By: Lenovo and Intel     Published Date: Oct 16, 2019
Lenovo has proven our ability to solve challenges faced by higher education and gives you the tools needed to lead the way forward.•Comprehensive portfolio from leading ThinkPadmobility to System X infrastructure•Partnerships with leading service and solutions providers•Deep and comprehensive product security•US headquarters and manufacturingLenovo builds for durability and reliability, ensuring that your IT dollars are always well spent. Our end-to-end solutions can help expand your impact and our comprehensive technology portfolio will empower your institution to invest and innovate with confidence.WHY LENOVO FOR HIGHER EDUCATION
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Lenovo and Intel

On-Demand Forrester Webinar: Leading the Digital Trust & Safety Transformation

Published By: Sift     Published Date: Oct 16, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now "
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Sift

A Practical Guide to AI in the Contact Center

Published By: Five9     Published Date: Oct 14, 2019
Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play? In this e-book, we will answer these questions and more. We will examine AI from a pragmatic lens and offer suggestions to minimize costs and maximize returns.
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Five9

Buyer’s guide to choosing the right remote support tool

Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
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LogMeIn EMEA

Electrical Products Distribution Playbook for Digital Immunity

Published By: Zilliant     Published Date: Oct 11, 2019
Professional buyers increasingly expect a hassle-free, fully digital experience with visibility into pricing. Electrical products in particular are a major growth area for Amazon Business and other digital entrants, some of whom undercut the market with bottom-barrel prices. It can be scary out there, but only if you don’t have a plan. This whitepaper provides a playbook for: • Reimagining how you tackle pricing challenges • Dynamically responding to cost changes • Embracing the right technology • Going the extra mile with services that Amazon can’t match If you’re making the leap to eCommerce or bolstering an existing online presence to meet customer expectations, pricing cannot be an afterthought. In digital channels, pricing rigor - including effectively maintaining market-aligned customer-specific and system prices and setting up relevant price profiles - becomes even more important as it is more transparent to customers. Give your buyers what they want without sacrificing the marg
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Zilliant
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