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Anticipating the Unknowns: Chief Information Security Officer (CISO) Benchmark Study

Published By: Cisco EMEA     Published Date: Mar 08, 2019
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unknown is what keeps CISOs, what keeps you, up at night – and we know because we asked you.
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Cisco EMEA

Cisco NGFW Stands Above the Competition

Published By: Cisco     Published Date: Jan 02, 2019
The network is the foundation of robust security, and the critical network security element is the firewall. For that reason, Cisco has been committed to delivering a next-generation firewall that can stop threats at the edge and focus on security efficacy. Those efforts are paying off in substantial momentum, and market observers are taking note. Cisco has been named a leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls. Beginning with our world-class threat-intelligence organization, Talos - the Cisco NGFW stands out from the competition. It goes beyond prevention and gives visibility into potentially malicious file activity across users, hosts, networks, and infrastructure. It saves you time and enables automation using our integrated architecture. No other firewall vendor have the strength and breadth of networking and security capabilities that Cisco offers. Learn More about it by downloading Gartner’s 2018 Magic Quadrant for Enterprise Network Firewalls.
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security, enterprise network, firewall, cisco, gartner, magic quadrant
    
Cisco

IDC's Cloud-based Predictive Analytics: Critical Source of Vendor Differentiation for Public Sector

Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.
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Hewlett Packard Enterprise

Fornecer melhor atendimento ao cliente com o Zendesk

Published By: Zendesk     Published Date: Jan 04, 2019
O Zendesk Support te ajuda a melhorar o relacionamento com seus clientes e a fornecer uma experiência integrada. Melhore a satisfação do cliente, aumente a produtividade do agente, dimensione sua operação de suporte e gerencie melhor sua equipe. Assista à demonstração e aproveite seus esforços de suporte para beneficiar toda a sua empresa.
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Zendesk

Cresça seus negócios com autoatendimento

Published By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk

Relatório de 2018 do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM

Published By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
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Zendesk

Relatório "Total Economic Impact®" da Forrester examina ROI do Zendesk

Published By: Zendesk     Published Date: Jan 04, 2019
Atualizações e mais atualizações. Com todo mundo atualizando, você pode estar se perguntando se sua empresa também deveria atualizar seus sistemas. Parece que sempre há uma versão ou um tipo melhor de software. Ainda que implementar sistemas novos e aprimorados possa ajudar sua empresa a crescer e a economizar dinheiro, é importante saber se o novo software vale a transição. Recentemente, a Zendesk comissionou um estudo da Forrester Consulting, que avaliou o impacto financeiro do Zendesk nas organizações. A Forrester entrevistou cinco clientes e conduziu uma análise financeira. Neste estudo, a Forrester relatou os benefícios e custos da família de produtos de atendimento da Zendesk, e sua análise apontou benefícios de mais de US$ 3,8 milhões.
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Zendesk

Ventajas de la suscripción a Red Hat Enterprise Linux

Published By: Red Hat     Published Date: Feb 25, 2019
Dado que Red Hat es un partner de confianza para miles de clientes empresariales, proveedores de software, nube y hardware, y para la comunidad global de open source, una suscripción a Red Hat® Enterprise Linux® le otorga acceso directo a la innovación y el respaldo dentro de la comunidad de open source y de una red de partners certificada y confiable. La tecnología de open source de Red Hat promueve las innovaciones de la actualidad e impulsa los proyectos de tecnología emergente que darán forma al mundo del futuro. Más información.
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Red Hat

El valor de negocio de Red Hat Enterprise Linux

Published By: Red Hat     Published Date: Feb 25, 2019
Linux se ha convertido en el sistema operativo estándar para la infraestructura de cloud y en el medio de entrega preferido para las aplicaciones modernas. Esto se debe, en parte, a que es un entorno fiable que ofrece escala, seguridad y un sólido soporte de aplicaciones. Red Hat Enterprise Linux amplía esta confianza y credibilidad mediante la oferta de un entorno empresarial reforzado y compatible, que ofrece costes operativos menores, mayor fiabilidad y disponibilidad, y mejor escalabilidad. Esto se traduce en un mejor retorno sobre la inversión para nuestros clientes empresariales. En el caso de IDC, "El valor comercial de Red Hat Enterprise Linux", se entrevistó a 12 organizaciones para conocer cómo están usando Red Hat Enterprise Linux para respaldar sus operaciones comerciales. Estas organizaciones informaron que Red Hat proporciona un entorno operativo rentable, eficiente y fiable. Se puede ganar mucho con Red Hat Enterprise Linux: Promedio de retorno sobre la inversión en
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Red Hat

Red Hat Enterprise Linux Server

Published By: Red Hat     Published Date: Feb 25, 2019
Las aplicaciones de misión crítica para el negocio necesitan una plataforma que haya demostrado ser estable. Red Hat Enterprise Linux le permite obtener resultados empresariales significativos a través de la tecnología al proporcionar una fiabilidad excepcional y una seguridad de nivel militar sin precedentes. Con una suscripción a Red Hat Enterprise Linux Server, usted puede acceder al ecosistema de partners clientes y expertos más grande del sector que le brindan todo el soporte que necesita para alcanzar el éxito más deprisa. Descargar la hoja de datos para saber más.
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Red Hat

Modernización de TI: cómo lograr un equilibrio entre las inversiones en la 2ª y la 3ª plataformas

Published By: Red Hat     Published Date: Feb 25, 2019
En este informe de analistas de IDC, descubrirá el desafío que supone para los clientes el hecho de encontrar el equilibrio entre la inversión en los centros de datos existentes y la adopción de técnicas de implementación y desarrollo de las nuevas tecnologías. IDC también analiza cómo, mediante la estandarización y la modernización, las empresas pueden optimizar sus operaciones, experimentar mejoras considerables en la productividad de los desarrolladores y la agilidad operativa, así como reducir los costos de gestión del ciclo de vida. Todo ello gracias a una infraestructura que admite las cargas de trabajo existentes y futuras.
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Red Hat

The CIO’s IT Transformation Guide

Published By: Rackspace     Published Date: Mar 07, 2019
IT transformation is never easy – being a continuous endeavor with no single, definite endpoint – which makes the CIO role in the future of enterprise IT, more important and more difficult. Our e-book, The CIO’s IT Transformation Guide, helps CIOs avoid known pitfalls with a tour of the Rackspace framework to explore IT transformation results in the trenches. With examples of real-world successes and challenges taken from within Rackspace, and the companies that have journeyed with Rackspace, this is a must-have resource for the modern CIO.
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Rackspace

The Shocking Cost of Mismanaged Food Waste

Published By: HotSchedules     Published Date: Jan 17, 2019
Did you know that the average restaurant loses 3-10% of its purchased food before it ever makes to the table ? It’s a sad but true statistic. In an industry where effectively cutting costs can make or break your business, operators can’t afford to simply be conscious of their food waste. They need to take action. In this infographic, you’ll get a good idea of just how much food your restaurant could be wasting, and what your business stands to gain from better waste tracking.
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HotSchedules

How Italy’s largest service provider leverages security to drive digitalization and raise revenues

Published By: Cisco Umbrella EMEA     Published Date: Feb 06, 2019
Organization: Telecom Italia (TIM) Headquarters: Milan, Italy Users: 600,000 Objective: As Italy’s businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider TIM sought an innovative solution to effectively and efficiently protect the network and data of its business users. Solution: Cisco Umbrella for Service Providers (SPs) Impact: • Rolled out TIM Safe Web to more than 600,000 customers, with less than 1 in 10,000 customers opting out of the service • Provided TIM with a unique competitive differentiator • Created an incremental revenue stream for TIM
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Cisco Umbrella EMEA

Digital Transformation Trends in Public Safety

Published By: Fujitsu America, Inc.     Published Date: Oct 22, 2018
Most of the public and its public safety professionals live and work in a digital world of mobile devices instant connectivity, and geo-location. This one powerful fact, is changing the way police and first responders react to incidents and interact with the communities they serve. Types and severity of incidents are also changing, due in part to socio-cultural and environmental factors. Complicated risk scenarios requiring inter-agency coordination are occurring in both urban areas and once-sleepy suburban towns. To perform in this volatile new reality, public safety is undergoing a digital transformation focusing more on predictive and preventive practices. Download this whitepaper today to find out how Fujitsu can help your organisation today. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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business solutions, integrated management, public sector
    
Fujitsu America, Inc.

Digital Transformation Trends in Public Safety

Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
Most of the public and its public safety professionals live and work in a digital world of mobile devices, instant connectivity, and geo-location. This one powerful fact is changing the way police and first responders react to incidents and interact with the communities they serve. Types and severity of incidents are also changing, due in part to socio-cultural and environmental factors. Complicated risk scenarios requiring inter-agency coordination are occurring in both urban areas and once-sleepy suburban towns. To perform in this volatile new reality, public safety is undergoing a digital transformation focusing more on predictive and preventive practices.1 With the help of advanced technologies, citizens and trusted partners, agencies are: Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Fujitsu America, Inc.

The Changing Role of Communications in IT Architecture:Implications for CIOs, Architects, Developers

Published By: NEC     Published Date: Sep 29, 2009
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
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it architecture, idc, automation, automated order processing, soa, service oriented architecture, soap, http, xml, wsdl, uddi, esbs, jee, .net, crm, san, business process automation, business process management, configuration management, edi
    
NEC

The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain

Published By: ASG Software Solutions     Published Date: Oct 16, 2008
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
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asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation, it value chain, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business process automation, business process management, project management, application integration
    
ASG Software Solutions

Archiving and SAP Environments: For Business, IT, and Regulatory Requirements

Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions

Executive Dashboards: Optimizing IT Services to Empower Your Business by EMA

Published By: ASG Software Solutions     Published Date: Mar 01, 2010
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
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asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo, side bar, application performance management, business integration, business intelligence, business management, business process automation, enterprise resource planning, enterprise software, workforce management
    
ASG Software Solutions

The Benefits of Continuous Data Protection (CDP) for IBM i5/OS and AIX Environments

Published By: Vision Solutions     Published Date: Apr 24, 2008
This white paper will provide a road map to the most effective strategies and technologies to protect data and provide fast recovery should data be lost or corrupted due to accident or malicious action.
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vision, high availability, ibm, cdp, aix, business intelligence, configuration management, data protection
    
Vision Solutions

Breakthrough Data Recovery for IBM AIX Environments

Published By: Vision Solutions     Published Date: Jul 06, 2008
This white paper provides a road map to the most effective strategies and technologies to protect data in AIX environments and provide fast recovery should data be lost or corrupted due to accident or malicious action. The paper also outlines the benefits of continuous data protection (CDP) technologies for AIX.
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vision, high availability, ibm, aix, cdp, as/400, data protection
    
Vision Solutions

The Bloody Truth about Social Media

Published By: OneUpWeb     Published Date: Nov 23, 2010
Does social media marketing really work? How do you separate fact from fiction as you navigate your way through the buzz about "going viral"? Amidst the chatter about Twitter, Facebook, FourSquare, Digg, Delicious, and Linked In-what will really get your business ahead? Tune in to find out as Oneupweb CEO Lisa Wehr and Social Media Director, Maureen Michaels team up to unveil the truth.
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oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics, design, website design, social media, marketing plans, growth
    
OneUpWeb

Securing your IRA with Precious Metals

Published By: Imperial Metals     Published Date: Nov 24, 2009
Precious metals like Gold and Silver can help you secure your future and meet long-term investing goals. In the last decade, Gold prices rose by an average of 40% per year! Our free IRA guide will show you how easy it is to invest in precious metals
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imperial metals, ira, gold, silver, precious metals, 401k, equities
    
Imperial Metals

The Dark Side of Cloud Computing

Published By: Astaro     Published Date: Jan 19, 2011
Botnets are based on similar principles as legitimate clouds, but serve malicious business interests. Find out more about how botnets work and the right steps after having detected infected machines within your own network.
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astaro, cloud computing, botnets, network, security, network management, anti spam, anti spyware, anti virus
    
Astaro
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