clarabridge

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6 Step Roadmap to Engaging Customers With Social Media

Published By: Clarabridge     Published Date: Dec 03, 2013
This paper explores the impact of social media on the marketplace and customer behaviors, and provides a six-step “road map” that guides organizations through the process of implementing a social media program.
Tags : 
clarabridge, digital communications, digital revolution, product information, using social media, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, voc, customer insights, customer interaction service, customer relationship management, customer service
    
Clarabridge

4 Steps to Make Product Management More Customer-Centric Using VOC

Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
Tags : 
clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management
    
Clarabridge

Converging Text and BI: The Case for a Content Mining Platform

Published By: Clarabridge     Published Date: Dec 06, 2006
This white paper describes how the Clarabridge Content Mining Platform avoids the pitfalls of previous approaches to unstructured analysis, and capitalizes on lessons learned from solving similar problems in the structured domain.
Tags : 
business intelligence, data warehousing, data mining, content integration, content management system, cms, business analytics, content mining, holistic, clarabridge, data management, application integration, analytical applications, data integration, information management
    
Clarabridge
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