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The Evolution of Wearable Technology and its Impact on the Service Industry

Published By: ClickSoftware     Published Date: Nov 17, 2014
From calculator watches to smart glasses, this paper will guide you through the evolution of wearable technology and its impact on the service industry. This whitepaper will help you to understand how your business can benefit by getting ahead of the trend through implementing wearable technology within your organisation.
Tags : 
shift scheduling, wearable technology, the evolution of wearable technology, byow, it management, mobile computing, mobile data systems, mobile workers, wireless hardware, wireless infrastructure, workforce management, time and attendance software, workforce management software, cloud computing, business technology, mobile device management
    
ClickSoftware

Completing the Workforce Management Eco-System Circle

    
ClickSoftware

Driving Change: Transform the Customer Experience of Property and Casualty

Published By: ClickSoftware     Published Date: Jun 30, 2014
Driving Change of Property and Casualty – Transform Your Customer Experience INSURERS ARE UNDERSTANDABLY EAGER to differentiate customer experience by automating mobile workforce management—especially when they can also cut operational costs, reduce carbon footprint, and streamline catastrophe response in the process. But this profound transformation in the daily lives of field claims and other mobile workers must be managed carefully to maximize benefits while minimizing disruption for all stakeholders.
Tags : 
clicksoftware, mobile, mobile workforce, property & casualty, workforce management
    
ClickSoftware

Property and Casualty’s Secret Weapon: Mobile Workforce Management

Published By: ClickSoftware     Published Date: Jun 30, 2014
Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that’s a great advantage
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clicksoftware, mobile, mobile workforce, automation, casualty
    
ClickSoftware

Service Organizations and SoMoClo

Published By: ClickSoftware     Published Date: Feb 07, 2013
This document will highlight how these individual components are impacting service organizations and track the progress of convergence of these three components on the IT infrastructures of service organizations.
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service, organizations, it infrastructure, service, mobility, field service, communication, collaboration, investments, progress, business technology
    
ClickSoftware

The Cloud: Up Where Customer Service Belongs

Published By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
Tags : 
cloud, communication, customer services, process visibility, mobile workforce management, application performance management, workforce management, workforce management software, employee monitoring software, business technology, telecom
    
ClickSoftware

Eliminating Front Office and Field Workforce Communication Barriers

Published By: ClickSoftware     Published Date: Mar 20, 2014
A white paper on how the customer experience can be improved through the elimination of front office and field workforce communication barriers.
Tags : 
cloud, communication, customer services, process visibility, mobile workforce management, business integration, business management, workforce management, workforce management software, employee monitoring software, business technology, telecom
    
ClickSoftware

Capital Equipment Manufacturers Find the Path to Mission Critical Service

Published By: ClickSoftware     Published Date: Sep 12, 2014
This report will take an in depth look at the 90 capital equipment manufacturers to better understand the key trends and challenges facing this industry vertical.
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delivering exceptional service, mission critical service, capital equipment manufacturers, customer service, resolution of service requests, software development, enterprise applications, platforms, data management, business technology
    
ClickSoftware

8 Ways to do Mobile Appointment Booking Right

Published By: ClickSoftware     Published Date: Sep 12, 2014
This eBook will let you in on the secrets of the industry best practices for mobile appointment booking.
Tags : 
mobile appointment bookings, booking solutions, mobile data systems, mobile workers, wireless application software, wireless communications, wireless infrastructure, business technology
    
ClickSoftware

Rise of the Machines: How to make a successful smart meter roll-out

Published By: ClickSoftware     Published Date: Sep 12, 2014
This e-book will explore the challenges in this large-scale roll-out and provide some insight on how to overcome them.
Tags : 
guide to a smart meter roll-out, smart meter usage, implementing smart meter usage, benefits of the smart meter, clicksoftware, software development, wireless, electronics, business technology
    
ClickSoftware

12 On-the-clock Reasons to Use a Mobile Timesheet App

Published By: ClickSoftware     Published Date: Sep 12, 2014
An e-Book providing 12 on-the-clock reasons why we think field service management is the perfect place for a mobile timesheet app.
Tags : 
mobile timesheets, mobile workforce management, clicksoftware, business software, sales software, productivity, time and attendance software, workforce management software, employee monitoring software, employee performance management, business technology
    
ClickSoftware

Choosing the Best Path to Optimize Mobile Resource Management

Published By: ClickSoftware     Published Date: Aug 13, 2014
This business paper discusses the benefits of deploying an industry-specific, mobile workforce management solution along with a comparison to generic solutions
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mobile resource management, choosing the best path, mobile workforce management, mobile computing, mobile data systems, mobile workers, employee performance, productivity, project management, workforce management software, employee monitoring software, employee performance management, cloud computing
    
ClickSoftware

Secrets to Optimize Field Service for Better Customer Experiences

Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper highlights the how field service performance and timely issue resolution impacts customer experience and details how Best-in-Class organizations are creating an environment centered on delivering exceptional customer service.
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optimize field service, the imapct of customer service, cloud, mobile computing, mobile data systems, mobile workers, customer relationship management, customer satisfaction, customer service, customer experience management, employee performance, productivity, cloud computing
    
ClickSoftware

It's Raining, It's Pouring, Are Your Field Techs Snoring?

Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper focuses on how mobile apps from ClickSoftware can help engage and connect your field techs.
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engaging field techs, mobile workforce management, mobile app engagement, timesaving tools, mobile computing, mobile data systems, mobile workers, employee performance, productivity, project management, cloud computing
    
ClickSoftware

How to Avoid a Storm in Your Cloud Installation

Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper will help you avoid the pitfalls in choosing your cloud installation.
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cloud installation, clicksoftware, choosing the right cloud, guide to choosing the cloud, cloud types, storage, mobile computing, mobile data systems, mobile workers, enterprise software, business technology, cloud computing
    
ClickSoftware

Buyers Guide: Mobile Workforce Management Solutions

Published By: Xora, A ClickSoftware Company     Published Date: May 20, 2014
Discover what features mid-market businesses must evaluate when selecting a MWM solution
Tags : 
xora, mid market business, mobile workforce managements, mwm, mobile phones, smart phones, tablets, mobile devices, enterprise applications
    
Xora, A ClickSoftware Company

5 Practical Ways Apps Can Streamline Your Mobile Business

Published By: Xora, A ClickSoftware Company     Published Date: May 20, 2014
Learn How to Turn Your Field Employees’ Mobile Devices into Productivity Tools
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xora, employees, mobile phones, productivity, drive revenue, mobile business apps, smart phones, tablets, enterprise applications
    
Xora, A ClickSoftware Company

5 Practical Ways Apps Can Streamline Your Construction Business

Published By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Learn How to Turn Your Construction Employees’ Mobile Devices into Productivity Tools
Tags : 
xora, mobile devices, productivity, business apps, networking, it management, wireless
    
Xora, A ClickSoftware Company

Top 5 Ways Mobile Apps Can Improve Field Services Businesses

Published By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Turn Your Field Services Employees’ Mobile Devices into Productivity Tools
Tags : 
xora, mobile devices, workforce management, business apps, networking, it management, wireless, enterprise applications
    
Xora, A ClickSoftware Company

Top 5 Ways Mobile Apps Can Improve Transportation Businesses

Published By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Turn Your Field Services Employees’ Mobile Devices into Productivity Tools
Tags : 
xora, mobile apps, business apps, workforce management, networking, wireless, enterprise applications
    
Xora, A ClickSoftware Company

5 Practical Ways Apps Can Streamline Your Healthcare Business

Published By: Xora, A ClickSoftware Company     Published Date: Jul 01, 2014
Learn How to Turn Your Mobile Employees’ Devices into Productivity Tools
Tags : 
xora, mobile devices, productivity, business apps, healthcare, it management, wireless, enterprise applications
    
Xora, A ClickSoftware Company
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