client services

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Dickinson Wright Witnesses Vast Improvements with EqualLogic SAN

Published By: Dell Storage     Published Date: Jan 16, 2009
Dickinson Wright PLLC has a long history of success – founded in 1878, the law firm has been serving clients for more than a century. From offices in Michigan and Washington D.C., Dickinson Wright’s 450+ employees deliver comprehensive legal services to organizations of all sizes – from individuals and new ventures to small and large companies to government units.
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dell, dickinson wright, equallogic san, storage area networks, legal services, equallogic functionality, storage, iscsi, storage management
    
Dell Storage

Cyber Intrusion Services Casebook 2018

Published By: CrowdStrike     Published Date: May 21, 2019
Stories from the front lines of Incident Response in 2018 and insights that matter for 2019 Threat actors are continuously adopting new means to achieve their objectives. Drawn from real-life client engagements, the annual CrowdStrike Cyber Intrusion Services Casebook 2018 provides valuable insights into ever-evolving attacker tactics, techniques and procedures (TTPs). The CrowdStrike Cyber Intrusion Services Casebook, 2018 provides expert, real-world analysis and practical guidance that can further your organization’s progress toward that goal. It also describes the strategies the CrowdStrike Services team used to quickly investigate, identify and effectively remove dangerous threats from victims’ networks. Download the Cyber Intrusion Casebook to learn: • The emerging trends observed in attack behaviors, including the tactics threat actors use to gain entry and maintain a foothold in targeted environments • Key takeaways — based on the CrowdStrike Services team’s extensive experience
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CrowdStrike

Top 5 Digital Marketing ‘Must-Haves’ for HVAC Owners

Published By: G/O Digital     Published Date: Nov 13, 2014
As an HVAC company, you have to understand how to connect your services to your targeted audience’s typical purchase cycle. You have to think about how your clients find you, where they are researching your specific services, and what prompts them to call your business versus your competitor. Download this guide for quick and easy steps to improve digital advertising for your local business.
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digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design, enterprise applications
    
G/O Digital

Cloud Mobile Development: Enabled By Back-End-As-A-Service, Mobile's New Middleware

Published By: Salesforce.com     Published Date: Apr 16, 2013
Successful mobile apps, especially enterprise mobile apps, typically need to interact with a well-architected set of back-end services, but most mobile app developers are more skilled at client-side front-end development. Enter mobile back-end-as-a-service (BaaS), a new set of hosted platforms that addresses the gap between front-end development proficiency and back-end infrastructure requirements. Enterprise-class back-end-as-a-service addresses scalability while providing an integration platform into existing enterprise services. Use this research as your guidebook to navigating the emerging BaaS landscape.
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cloud mobile development, applications, baas, back end as a service, mobile application development, apps, mobile applications, enterprise, scalability, mobile computing, smart phones, wireless application software, wireless communications, wireless hardware, wireless infrastructure, wireless phones, application integration, application performance management, best practices
    
Salesforce.com

Learn how to achieve mobile application configuration with a no coding platform

Published By: MobileForce Software     Published Date: Nov 19, 2014
GigaOm is seeing a new breed of services that promise to accelerate the mobilization of existing enterprise applications and business processes. Early mobile-application development solutions (MADP) were resource-intensive, requiring custom client code for each supported platform, as well as an on-premise middleware layer to connect mobile clients to enterprise backend systems. In this new model, code-free, configuration solutions - aimed at business analysts and lines of business- are revolutionizing the landscape, consolidating tools and services to simplify cross-platform enablement, and reducing time to deploy and cost tremendously. This report describes mobile-application configuration (MAC) tools, articulates their business value and suggests conditions under which they may be a good choice for an organization.
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mobilization, enterprise applications, business processes, development solution, resource-intensive, client code, platform, middleware, backend system, cross-platform, costs, development, wireless
    
MobileForce Software

Blockchain benefits for electronics

Published By: IBM     Published Date: Apr 18, 2018
How IBM can help As one of the world’s leading research organizations, and one of the world’s top contributors to open source projects, IBM is committed to fostering the collaborative effort required to transform how people, governments and businesses transact and interact. IBM provides clients the blockchain technology fabric, consulting and systems integration capabilities to design and rapidly adopt distributed ledgers, digital identity and blockchain solutions. IBM helps clients leverage the global scale, business domain expertise and deep cloud integration experience required for the application of these technologies. Learn more at ibm.com/blockchain. The IBM Global Electronics practice uniquely combines IBM and partner services, hardware, software and research into integrated solutions that can help you deliver innovation, create differentiated customer experiences and optimize your global operations. Please visit ibm.com/electronics
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ibm, blockchain, electronics
    
IBM

SmartCloud Solutions Perspectives - John Allessio

Published By: IBM     Published Date: Nov 12, 2013
Listen as John Allessio, Worldwide VP, Services, Support & Client Services, Industry Solutions discusses why clients choose IBM SmartCloud Solutions.
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software as a service, saas, saas solutions, business process innovation, analytics, business process as a service, knowledge management, enterprise applications, cloud computing
    
IBM

Securing mobile devices in the business environment

Published By: IBM     Published Date: Feb 11, 2015
This paper explores how companies can more safely introduce employee - or corporate-owned mobile devices into the workplace, identify the risks inherent in their broader access to corporate data, and derive enhanced business value.
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corporate data, business value, mobile devices, client services, security, it management, business intelligence, data protection, database security
    
IBM

Advantage Cloud: The clear path to modernizing B2B integration

Published By: IBM     Published Date: Apr 21, 2016
"Reshaping trading partner communities with growth, agility and scalability View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM B2B Cloud Services cite, including: - Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners"
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ibm, b2b, cloud, b2b integration, cloud computing
    
IBM

Delivering high performing mobile applications with Cloud (With Forrester)

Published By: IBM     Published Date: May 24, 2016
Join Forrester and IBM to learn how, clients are leveraging mobile and cloud to transform their businesses and bring new innovations to market. Understand how organizations can continuously deliver high quality mobile enterprise applications that leverage Cloud computing to securely integrate with their IT systems opening up new sources of revenue and innovation. Forrester Principal Analyst John M. Wargo will share insights Forrester has gleaned from conversations with clients deploying packaged solutions and building custom applications using cloud services. IBM's Botond Kiss will provide insight into how leading organizations are using cloud to accelerate their mobile transformation.
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ibm, forrester, cloud, mobile, mobile applications, mobile computing, mobile data systems, mobile workers, smart phones, wireless application software, wireless phones
    
IBM

Advantage cloud: The clear path to modernizing B2B integration

Published By: IBM     Published Date: Oct 11, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM Sterling B2B Cloud Services cite, including: -Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners
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ibm, commerce, b2b, b2b integration, cloud, advantage cloud, networking, knowledge management, enterprise applications, business technology
    
IBM

Marketing for Accounting Professionals

Published By: Xero     Published Date: Feb 18, 2014
Learn how to market payroll services to your clients to ensure a profitable revenue stream. We’ll share tips and tricks from accounting professionals who have been successful in attracting new clients by marketing payroll as part of their value add services.
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payroll, accountants, xero, accounting, small business accounting, small business networks, return on investment, spend management, payroll software, expense management
    
Xero

Set Your Desktop Free: Discover Benefits of IBM Virtual Client Solution

Published By: IBM     Published Date: Apr 23, 2008
Imagine using your personal desktop on any computer. You can, with the IBM Virtual Client Solution. This demo explains the backend process of server-hosted services, shows how a user’s desktop is delivered through a remote connection, and demonstrates how an administrator can shift servers for IT simplification without interrupting users.  Watch the demo now.
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ibm, ibm opt it, opt it, remote desktop, vnc, virtual client, virtual machine, virtual desktop, remote access, server virtualization, desktop management
    
IBM

Integrated Content and Communications: A Key Business Issue for Insurers

Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Insurers are renewing their focus on top line growth-seeking ways to increase premium volumes while at the same time improving profitability. Properly interacting with customers creates revenue on all ends. Read on to learn about key user interaction
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integrated content, communications, key business issues, points of contact, upselling, account management, client services, knowledge management, enterprise applications
    
Interactive Intelligence

Customer Centered Service: A Clear Path to Loyalty

Published By: eGain     Published Date: Oct 12, 2007
Repeat business from your existing customer base is the best kind of business you can have. And the best way to ensure repeat business is to treat your customers right. In this white paper we introduce the notion of Customer Centered Service, a new and exciting way to increase customer loyalty and, with it, profitability.
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customer service, customer satisfaction, repeat, repeat business, client service, client services, satisfied customers, profitability, maximizing profit, egain
    
eGain

Revolution of the customer-focused enterprise

Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM

Finance is Changing Fast Can Your Apps Keep Up?

Published By: Riverbed     Published Date: Feb 26, 2015
The financial industry is tough. Things change fast, and the field is always becoming more competitive and global. Likewise, clients are more demanding than ever, and customers now expect nothing less than 24/7 accessibility and reliability. To succeed in this environment, financial services firms and their clients rely heavily on IT to get the job done. Unfortunately, many firms struggle to keep up with those demands and are held back by issues with technology – especially regarding mission-critical applications.
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apps, technology, finance, it management
    
Riverbed

IDC Thought Leadership Paper

Published By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
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digital transformation, b2b integration, idc, ibm
    
IBM
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