cloud based services

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Crossing Boundaries for Contact Centers

Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
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interactive intelligence, contact centers, organizations, deployment, cloud, solutions, seasonal traffic, infrastructure, call center management, call center software, customer satisfaction, customer service
    
Interactive Intelligence

Gatwick Case Study

Published By: Okta     Published Date: Jul 01, 2015
To manage and control how the airport's employees make use of these cloud-computing services, Gatwick has turned to the cloud-based identity management service from Okta, which lets the security manager centrally manage, provision and de-provision single sign-on access to cloud services for Gatwick's staff. Watch this short video to see Gatwick's story.
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Okta

Global load balancing with Secondary DNS

Published By: Oracle     Published Date: Jul 05, 2017
The fast-evolving digital landscape is changing the game for all organizations. The way we consume content, conduct research, consume video and music, and drive efficiency in our work environment is raising the bar for digital experience. Organizations that rely on the internet to reach customers and drive revenue increasingly turn to cloud-based infrastructure and content delivery networks (CDNs) to achieve the reach and global footprint needed to keep up with customer demands. Delivering these services with high availability and performance across an unpredictable internet over which you have very little visibility and control is a major challenge.
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it infrastructure, operations professionals, digital experience, time to resolution, cloud, dns
    
Oracle

Three Reasons To Augment APM/NPM Tools With Internet Performance Management Solutions

Published By: Dyn     Published Date: Mar 30, 2016
New cloud-based Internet performance management (IPM) services are changing the way organizations monitor, control and optimize their online infrastructures. They fill the gap APM and NPM tools leave behind by providing valuable insights into the dynamics of the Internet so you can make better informed network planning and partnering decisions. The results, you deliver a consistent and reliable customer experience, protecting your brand and your revenue.
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dyn, cloud, ipm, apm, npm, cloud computing
    
Dyn

Uninterrupted Internet: Business Continuity for Distributed Enterprises

Published By: CradlePoint     Published Date: Sep 04, 2014
Whether your businesses are connected to the Internet via T1/T3, DSL or Cable, incorporating a mobile broadband backup solution adds uptime whenever there is a loss in connectivity via your wired line. With CradlePoint routers as your Internet backup solution, you're ensured more uptime for your POS transactions and cloud-based services while gaining significant financial and operational benefits over wired backup solutions including: better reliability, lower operating costs, greater ease of use and management, and quicker speed to deployment. Please download the whitepaper to learn more!
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cradlepoint, business continuity, dsl, internet service, t1 or t3 line, distributed enterprises, storage
    
CradlePoint

The Cloud is Changing Data Backup: Here’s What IT Leaders Need to Know

Published By: NetApp     Published Date: Mar 05, 2018
Companies are moving applications to the cloud with software-as-a-service (SaaS) and infrastructure-as-a-service (IaaS) usage increasing at a steady rate. IDC research has found that over half of organizations currently utilize a hybrid cloud configuration. For many companies, backing up data to the cloud is the easiest way to begin using the cloud. To achieve the benefits of backup to the cloud without taking on extra risk, IT leaders need to understand the nuances of cloud-based storage services and plan accordingly.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

Do’s and Don’ts when moving to O365 cloud voice

Published By: Polycom     Published Date: Feb 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, business technology, o365, voice technology
    
Polycom

VMware Cloud on AWS: Optimized for the Next-Generation Hybrid Cloud

Published By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn The benefits of Disaster Recovery-as-a-Service (DRaaS), delivering on-site protection. How automated or
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AWS

VMware Cloud on AWS: Optimized for the Next-Generation Hybrid Cloud

Published By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn How to take advantage of flexible consumption models to align hybrid cloud adoption with your business
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AWS

Evaluator Group TCO Analysis: Is a Hyperconverged Infrastructure Cost-Competitive with the Cloud?

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
It’s easy to assume that running IT apps on-premises is not cost competitive with cloud-based services. Evaluator Group tests the validity of that assumption with a TCO model analyzing a hyperconverged solution from HPE and a comparable AWS solution.
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Hewlett Packard Enterprise

IDC Thought Leadership Paper

Published By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
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digital transformation, b2b integration, idc, ibm
    
IBM

Carbonite Cloud Migration: Technical Guide

Published By: Carbonite     Published Date: Aug 02, 2017
Carbonite Cloud Migration Powered by DoubleTake is an online service that enables migrations from any physical, virtual or cloud-based environment into VMware vSphere, vCloud Director, OpenStack, Amazon Web Services EC2 or Microsoft Azure infrastructure as a service (IaaS) cloud environments. The webbased console provides automated, centralized migration to the cloud. This document provides a detailed technical briefing on the functionality and use of Carbonite Cloud Migration and assumes that the reader will have at least a basic understanding of infrastructure as a service (IaaS).
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carbonite, cloud, cloud-based environment, iaas. cloud migration
    
Carbonite

The Path to Freedom: End-to-End Device Management

Published By: Insight     Published Date: Nov 16, 2017
Enterprises around the world are confronted with new challenges driven by a workforce undergoing massive change on both cultural and technological fronts. Today’s workforce offers the potential to bring together five generations of workers within one company, including “digital natives” — those exceptionally comfortable with the rapid changes occurring across technology. This new, broad workforce is not only powerful in size, but also in its demand for new ways of working.
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workforce management, enterprise it, insight managed office, device procurement, software licensing, cloud-based services
    
Insight

Emid: A pioneer of cloud-based banking on the value of IBM Z

Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Emid is a leading provider of managed ICT solutions and a pioneer of cloudbased banking systems in Africa. Based in Pretoria, Emid began as part of a major South African retail bank, providing core banking capabilities for other financial providers, and was acquired in 2015 by EOH, the largest technology service provider in Africa. Today, Emid provides managed services including networking, infrastructure, and IT support for businesses across industry sectors, as well as offering its C4 cloud-hosted, core-banking omni-channel platform.
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Group M_IBM Q418
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