cloud center

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Unleash Cloud-like Scalability in Your Data Center

Published By: Brocade     Published Date: May 02, 2016
Power your path to a software-defined data center. Brocade and VMware are delivering automation, agility, and efficiency advantages that will change the way you do business. Read this paper and learn how to make SDDC a reality today.
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Brocade

Modernize Your Microsoft Applications on Amazon Web Services

Published By: AWS     Published Date: Jun 15, 2016
The cloud is now the center of most enterprise IT strategies. Many enterprises find that a well-planned “lift and shift” move to the cloud results in an immediate business payoff. This whitepaper is intended for IT pros and business decision makers in Microsoft-centric organizations who want to take a cloud-based approach to IT and must modernize existing business-critical applications built on Microsoft Windows Server and Microsoft SQL Server. This paper covers the benefits of modernizing applications on Amazon Web Services (AWS) and how to get started on the journey.
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AWS

Ovum – The Total Cost of Ownership of Cloud- and Premise-Based Contact Center Platforms

Published By: Genesys     Published Date: May 10, 2016
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
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call center, cloud call center, cloud contact center, ovum, genesys, cloud, ownership, contact center
    
Genesys

eBook: The Essential Guide to Contact Center Modernization

Published By: Genesys     Published Date: May 10, 2016
Your Guide to Evaluating, Selecting and Modernizing Your Contact Center to Deliver Exceptional Customer Experience
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call center, cloud call center, cloud contact center, omnichannel, genesys, contact center, modernization, guide
    
Genesys

Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution

Published By: Genesys     Published Date: Aug 09, 2016
This Ovum Decision Matrix provides an in-depth view of many of the leading cloud contact center vendors to help enterprises find the most suitable platform for their needs.
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multichannel cloud contact center, cloud contact center, contact center vendors, contact center platform, channel requirements, genesys
    
Genesys

Frost & Sullivan When CRM Meets the Contact Center

Published By: Genesys     Published Date: Aug 09, 2016
This paper will help you get a high-level view of the modern contact center, including: • The rapidly changing needs and expectations of customers today • Details of the benefits of integrating CRM and cloud contact center systems • Best practices when integrating with a cloud contact center
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crm, contact center, customer experience, genesys, customer expectations, cloud contact center
    
Genesys

Modernizing Data Protection for the Digital Business

Published By: Veritas     Published Date: Jan 04, 2019
The digital business continues to evolve. Investments in data analytics projects lead the way while traditional, proprietary infrastructures are being disrupted by cloud, open source and hyperconverged paradigms. These changes are forcing IT leaders to contend with greater workload diversity in the midst of tightening budgets. And while the workload [or] IT landscape is changing, the need for reliable data protection remains as crucial as ever to protect against, data corruption, human error, and malicious threats such as ransomware. Learn how Veritas can help you navigate through these obstacles. Join us to hear experts from ESG and Veritas discuss how the right data protection solution today can prepare you for tomorrow's business demands. You will learn: The key trends that are driving change in the digital business The most common causes of data loss in tomorrow’s multi-cloud data centers How to protect an increasingly diverse environment with minimal operational overhead
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Veritas

Cloud Recovery Success: A Technical DRaaS Guide

Published By: Carbonite     Published Date: Oct 12, 2017
Testing full recoveries of IT environments requires a proven methodology. Establishing and meeting RTOs, configuring a cloud recovery system, and tracking your changing environment are all critical components of a successful cloud recovery operation. In this expert Technical Guide, learn how Jamie Evans, Senior Manager of Disaster Recovery as a Service (DRaaS) for EVault, helps clients complete a full recovery of their systems.
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cloud, recovery, vlan, data center, draas
    
Carbonite

Gartner Report: Modify Your Backup/ Recovery Plan to Improve Data Management and Reduce Costs

Published By: Carbonite     Published Date: Oct 12, 2017
I&O leaders responsible for storage must rethink their backup procedures to realize cost savings and improve backup infrastructure resource utilization. Cloud services can help your infrastructure modernization initiative, as they alleviate the burden on the data center backup infrastructure. Asset by Gartner
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backup, recovery, cloud services, infrastructure, data center
    
Carbonite

Gartner Report: How to Leverage Public Cloud IaaS for Backup and Recovery

Published By: Carbonite     Published Date: Oct 12, 2017
Cloud Backup continues to be a hot topic, and its adoption has increased during the past two years, albeit from a small base. Infrastructure and operations leaders should leverage public cloud infrastructure as a service to reduce their data center server backup footprints.
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iaas, backup, recovery, cloud, infrastructure, data center
    
Carbonite

Cloud-Contact-Center: Wem können Sie vertrauen?

Published By: New Voice Media     Published Date: Jul 24, 2017
Herkömmliche Contact-Center benötigen kostspielige Vor-Ort-Technologien für die automatisierte Anrufweiterleitung, interaktive Sprachantworten, computerbasierte Telefonie-Integration, Anrufaufzeichnung und die Berichterstellung für das Management. Das ist sowohl kosten- als auch arbeitsaufwändig. Ohne eine zusätzliche Bereitstellung ist es zudem schwierig, eine gleichbleibend hohe Sicherheit, Verfügbarkeit und Leistung zu gewährleisten.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media

Der ultimative Leitfaden für den Inside Sales

Published By: New Voice Media     Published Date: Jul 24, 2017
Sie sind noch nicht lange als Vertriebsleiter im Inside Sales tätig? Oder leiten Sie bereits ein Inside-Sales-Team und möchten lediglich Ihr Wissen auffrischen? Dann sind Sie bei unserem ultimativen Leitfaden für den Inside Sales genau richtig. Hier erfahren Sie alles über die Personalbesetzung, Schulung, Organisation, Motivation und Optimierung Ihres Inside Sales, damit Sie bestmögliche Leistungen erzielen können.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media

Salesforce® und NewVoiceMedia: die perfekte Kombination für den Service

Published By: New Voice Media     Published Date: Jul 24, 2017
Durch eine Investition in Salesforce® beweisen Sie ein klares Interesse an Ihren Kunden und deren Erfolg. NewVoiceMedia sorgt dafür, dass Sie Ihre Investition noch umfassender nutzen können, indem Ihre Kommunikationsplattform mit Ihren Kundendaten in Salesforce® integriert wird. So bieten Sie einen hochwertigen, personalisierten und erstklassigen Service.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media

So gelingt personalisierter Service: Salesforce® und ContactWorld

Published By: New Voice Media     Published Date: Jul 24, 2017
Da Kunden heute zunehmend digital vernetzt und Big Data auf dem Vormarsch sind, wird ein herausragender und personalisierter Kundenservice immer wichtiger. Der Kundenservice ist das entscheidende Alleinstellungsmerkmal, das den größten Einfluss auf Kundenentscheidungen und somit Ihren Umsatz hat.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media

Salesforce® und NewVoiceMedia: die perfekte Kombination für den Vertrieb

Published By: New Voice Media     Published Date: Jul 24, 2017
Durch eine Investition in Salesforce® beweisen Sie ein klares Interesse an Ihren Kunden und deren Erfolg. NewVoiceMedia sorgt dafür, dass Sie Ihre Investition noch umfassender nutzen können, indem Ihre Kommunikationsplattform mit Ihren Kunden- und Neukundendaten in Salesforce® integriert wird. So bieten Sie einen hochwertigen, mit Kontext angereicherten Verkauf.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media

Intelligent Migration To Amazon Web Services and Microsoft Azure: The Path To Hybrid Cloud

Published By: Turbonomic     Published Date: Jul 05, 2018
The hybrid cloud has been heralded as a promising IT operational model enabling enterprises to maintain security and control over the infrastructure on which their applications run. At the same time, it promises to maximize ROI from their local data center and leverage public cloud infrastructure for an occasional demand spike. Public clouds are relatively new in the IT landscape and their adoption has accelerated over the last few years with multiple vendors now offering solutions as well as improved on-ramps for workloads to ease the adoption of a hybrid cloud model. With these advances and the ability to choose between a local data center and multiple public cloud offerings, one fundamental question must still be answered: What, when and where to run workloads to assure performance while maximizing efficiency? In this whitepaper, we explore some of the players in Infrastructure-as-a-Service (IaaS) and hybrid cloud, the challenges surrounding effective implementation, and how to iden
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Turbonomic

The CIO Guide to Autonomic IT

Published By: Turbonomic     Published Date: Jul 05, 2018
Organizations are adopting cloud computing to accelerate service delivery. Some try to deliver cloud economies of scale in their private data centers with the mantra “automate everything,” a philosophy often simpler in theory than practice. Others have opted to leverage public cloud resources for the added benefit of the pay-as-you-go model, but are finding it difficult to keep costs in check. Regardless of approach, cloud technology poses the same challenge IT has faced for decades: how to assure application performance while minimizing costs.
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Turbonomic

451 Research takes the guesswork out of hybrid IT management

Published By: Schneider Electric     Published Date: Feb 06, 2018
Expert insights. Free report download!
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hybrid it, hybrid it data center, data center management, data center cloud, data center on premise
    
Schneider Electric

Is your data center resilient enough? Learn the best options for edge computing.

Published By: Schneider Electric     Published Date: Feb 06, 2018
The growth and importance of edge and cloud-based applications are driving the data center industry to rethink the optimum level of redundancy of physical infrastructure equipment. Read our recommendations for evaluating resiliency needs in White Paper 256: "Why Cloud Computing is Requiring Us to Rethink Resiliency at the Edge."
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edge computing, data center, cloud computing, cloud based applications
    
Schneider Electric

Considerations for the Next Phase of Hyperconverged Infrastructure

Published By: Cisco     Published Date: Dec 27, 2017
Hyperconvergence has been receiving a tremendous amount of attention because it represents the next step in the evolution of IT resource delivery. This technology takes the idea of integrating compute, storage and networking that started with converged systems design and has improved on those architectures by adding deeper levels of abstraction and automation. Hyperconverged infrastructure (HCI) vendors promise simplified operation and the ability to quickly and easily expand capacity by deploying and launching additional modules; simplicity has been the key selling point for the HCI pioneers. As HCI ventures even deeper into the enterprise and cloud environments, the architectures will need to become more efficient, agile and adaptable to help IT professionals shoulder the burden of rapidly growing data sets and workloads. This report discusses the benefits of HCI and the enhancements that must be made to expand HCI deeper into the mainstream enterprise datacenter.
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Cisco

Get the Access Control You Need for Office 365

Published By: SecureAuth     Published Date: Aug 08, 2017
Office 365 has eclipsed all other cloud applications to emerge as the most widely used enterprise cloud service by user count. It’s easy to understand why: With Office 365, organizations no longer have to pay for hardware or resources to manage software in their own data centers, and their users always have the latest versions of applications. But Office 365 comes with significant security concerns, especially as organizations store more and more sensitive and business-critical data there. One study reports that virtually every organization experiences at least one cloud-based threat each month — and the average has soared to nearly 6 incidents every week. What can organizations do to protect their Office 365 environments? Read the white paper to learn.
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SecureAuth

Consideration for the Cloud: The process every Enterprise should think through

Published By: Rackspace     Published Date: Jan 09, 2012
This whitepaper discusses the IT challenges enterprises face and how the Cloud can help overcome those challenges. It then defines different Cloud configurations and provides guidance on enterprise decision-making regarding Cloud applications and platforms.
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rackspace, technology, cloud computing, enterprise applications, data center, application integration, application performance management, enterprise resource planning
    
Rackspace

Comprehensive Data Protection for Physical, Virtual and Cloud Infrastructures

Published By: IBM     Published Date: May 02, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
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data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
    
IBM

Scale IT to Meet Business Workloads with Cloud in a Box

Published By: Lenovo - APAC     Published Date: Oct 11, 2018
While many organizations have acknowledged the importance of digitally transforming their businesses and processes to deliver speed and agility, most are just starting their cloud journey. Cloud-in-a-Box delivers an enterprise cloud platform with a mix of on- and off-premises private cloud and public cloud, with orchestration between them. This will provide the organization with the ability to avoid vendor lock-in, find the optimal cloud services for a particular business or technical need, and increase redundancy. Download IDC Infobrief on “Cloud-in-a-Box” to understand: • How you can deliver the different functions of a data center and meet business requirements by deploying a “Cloud-in-a-Box.” • Understand how industries such as financial services, manufacturing and healthcare can benefit from “Cloud-in-a-Box” technology. • Self-discovery questions and focus areas that every organization needs to go through for successful cloud deployment.
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Lenovo - APAC

Keeping school in session: Intelligent cloud-based management architecture

Published By: Schneider Electric     Published Date: Apr 20, 2018
Provide stable data center and network services across a multi-building, multi-campus school district.
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data closets, cloud management, remote visibility, it staff, data center
    
Schneider Electric
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