cloud center

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Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service
    
Pega

Multicloud Storage for Dummies - 2nd HPE Special Edition

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
"Multicloud Storage for Dummies consists of five short chapters that explore the following: - How the multicloud storage model aligns with modern business and IT initiatives - Common barriers to cloud adoption and how a multicloud storage model addresses them - How to build a multicloud data center - What to look for in multicloud storage services - Real-world multicloud use cases
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Hewlett Packard Enterprise

Extending EUC Cost Leadership With VMWare Horizon On VxRail

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
A related recent development in the data center is converged infrastructure (CI). Instead of the traditional silo deployment approach to storage, compute, and network resources, all infrastructure elements are delivered and managed in a single environment, providing virtualized access to business services in an efficient manner. This is particularly suitable for cloud-based delivery models. However, since CI achieves lower costs through optimization of data center resources, it can be effective for all IT organizations, regardless of the way in which the services are managed or presented.
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Dell and Nutanix

The Modern CIO: Digitally Delivering Business Transformation

Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel

2018 Trends in Information Security

Published By: Dome9     Published Date: Apr 25, 2018
Last year at this time, we forecast a bumpy ride for infosec through 2017, as ransomware continued to wreak havoc and new threats emerged to target a burgeoning Internet of Things (IoT) landscape. ‘New IT’ concepts – from DevOps to various manifestations of the impact of cloud – seemed poised to both revolutionize and disrupt not only the implementation of security technology, but also the expertise required of security professionals as well. Our expectations for the coming year seem comparatively much more harmonious, as disruptive trends of prior years consolidate their gains. At center stage is the visibility wrought by advances in data science, which has given new life to threat detection and prevention – to the extent that we expect analytics to become a pervasive aspect of offerings throughout the security market in 2018. This visibility has unleashed the potential for automation to become more widely adopted, and not a moment too soon, given the scale and complexity of the thre
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Dome9

Five Essential Capabilities for Airtight Cloud Security

Published By: Dome9     Published Date: Apr 25, 2018
It is no secret; security and compliance are at the top of the list of concerns tied to cloud adoption. According to a recent 2017 Cloud Security survey to over 350,000 members of the LinkedIn Information Security Community, IT pros have general concerns about security in the cloud (33 percent), in addition to data loss and leakage risks (26 percent) and legal and regulatory compliance (24 percent)1. The number of reported breaches in enterprise datacenter environments still far exceeds the reported exposure from cloud platforms, but as businesses start using public clouds to run their mission-critical workloads, the need for enterprise-grade security in the cloud will increase. Public cloud environments require a centralized, consolidated platform for security that is built from the ground up for the cloud, and allows administrators to monitor and actively enforce security policies. The tools and techniques that worked to secure datacenter environments fail miserably in the cloud. Se
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Dome9

SD- WAN in the Age of Digital Transformation

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Most organizations are in the midst of some form of digital transformation (DX), transforming how they bring products and services to the market—and ultimately deliver value to their customers. But DX initiatives also bring complexity for the network operations team. With business-critical services distributed across multiple clouds, this leads to potential performance issues, especially at branch locations. Given these realities, it is no wonder that software-defined wide-area network (SD-WAN) technology is rapidly going mainstream. Unfortunately, SD-WAN is an example of the paradox of DX: transformative technology can potentially move the business to the next level, but the expanded attack surface it creates can expose the organization to significant risk. That is why an SD-WAN deployment, like every other DX effort, should be accompanied by a security transformation (SX) that rethinks outdated principles, broadens protection beyond the data center, and integrates the security archit
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Fortinet EMEA

Arrival of Cloud Thinking

Published By: CA Technologies     Published Date: Dec 27, 2011
The study finds that enterprises are active in the cloud, and their virtualization efforts are contributing to broader "cloud thinking." As a result, the cloud is coming of age within large organizations and aligning IT decision makers and implementers around a cloud computing platform.
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technology, cloud, cloud computing, ca technologies, data management, data center, analytical applications, business intelligence
    
CA Technologies

SingleHop Case Study: Increasing control and flexibility with a Scalable data center strategy

Published By: Digital Realty     Published Date: Feb 24, 2015
SingleHop was interested in adding capacity to its data centers while at the same time achieving a predictable cost structure using an outsourcing strategy for the development and management of these mission critical facilities. Find out why they turned to Digital Realty.
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cloud iaas, data center, cloud computing, development, it management, data management, business technology, infrastructure
    
Digital Realty

Uptime & Expansion Case Study: With a Top Flight Data Center

Published By: Digital Realty     Published Date: Feb 25, 2015
Codero required a top-notch Tier III data center facility. Furthermore, it needed a data center that could not only deliver disaster recovery services and support the ongoing growth of customer businesses, but do so with competitive rates for power and labor, and low exposure to natural disasters. Find out why they selected Digital Realty.
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data center, cloud hosting, data center maintenance, it management, business intelligence, business technology
    
Digital Realty

Don't Hamstring your Virtual Apps: Remove the Bottleneck with Hyperconvergence

Published By: Dell EMC     Published Date: Nov 05, 2015
IT organizations are aggressively virtualizing their data centers, creating private cloud environments that help them reduce capital infrastructure and data center costs, improve security, and simplify management. However, potential hurdles, if left unaddressed, can get in the way of fully benefiting from a private cloud. Download this summary to learn more.
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Dell EMC

7 Critical Considerations for Choosing a Cloud Security Provider

Published By: Akamai Technologies     Published Date: Aug 17, 2017
The cloud is a network of servers housing data, software, and services. Cloud services are commonly accessed via the Internet, instead of locally in a data center. Businesses are increasingly relying on the cloud for cybersecurity for two key reasons: 1. Due to a changing threat landscape, there’s a need for more scale, accuracy, experience, and collective intelligence. These resources are out of reach internally for most organizations. 2. There are fundamental limits with on-premises hardware mitigation appliances and enterprise data centers for Distributed Denial of Service (DDoS) and web attack protection.
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cloud security, scale, data center, ddos
    
Akamai Technologies

TEI of Cisco TrustSEC

Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco

How to Transition Enterprise Customers Safely to the Cloud

Published By: PulseSecure     Published Date: Apr 01, 2015
Learn how to transition enterprise customers safely to the cloud and see how this will enable service providers to deliver scalable and on-demand, cloud-based deployments with simplicity and agility.
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cloud, pulse secure, security, wireless, mobile access, data center, it management, knowledge management
    
PulseSecure

Cisco Global Cloud Index: Forecast and Methodology, 2012–2017

Published By: Cisco     Published Date: Apr 04, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
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cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
    
Cisco

The Cost of Using the Public Cloud: TCO AWS vs VxRail

Published By: Dell EMC     Published Date: Aug 17, 2017
For many companies the appeal of the public cloud is very real. For tech startups, the cloud may be their only option, since many don’t have the capital or expertise to build and operate the IT systems their businesses need. Existing companies with established data centers are also looking at public clouds, to increase IT agility while limiting risk. The idea of building-out their production capacity while possibly reducing the costs attached to that infrastructure can be attractive. For most companies the cloud isn’t an “either-or” decision, but an operating model to be evaluated along with on-site infrastructure. And like most infrastructure decisions the question of cost is certainly a consideration. In this report we’ll explore that question, comparing the cost of an on-site hyperconverged solution with a comparable set up in the cloud. The on-site infrastructure is a Dell EMC VxRailTM hyperconverged appliance cluster and the cloud solution is Amazon Web Services (AWS).
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public cloud, it systems, data center, it agility, hyperconverged solution, hyperconverged appliance
    
Dell EMC

Data Center Automation & Cloud Computing Whitepaper

Published By: Emerson Network Power     Published Date: Mar 02, 2011
In this whitepaper, we will explain trends that drive management challenges that data center operators are faced with.
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emerson network power, avocent, data center automation, cloud computing, data center, business process automation, data center design and management
    
Emerson Network Power

CIO QuickPulse Survey Report - OpenStack

Published By: Red Hat     Published Date: Jan 08, 2014
This executive brief provides results of a CIO Magazine Quick Pulse poll sponsored by Red Hat, which highlights the industry move to OpenStack and benefits of moving to OpenStack cloud technology, wherein companies see promise and a need for implementation expertise.
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quickpulse, red hat, open stack, infrastructure, infrastructure as a service, isas, workload, cloud
    
Red Hat

Magic Quadrant for Unified Communications as a Service 2016

Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.

Rubrik Cloud Data Management: Technology Overview & How it Works

Published By: Rubrik EMEA     Published Date: Jan 04, 2019
Rubrik Cloud Data Management is a single, unified software platform to manage your physical, virtual, and cloud data. With Rubrik, enterprises can drastically simplify their data protection processes, automate workflows, and migrate data to the cloud. The results are powerful: faster recoveries, easier management, no forklift upgrades, and hard dollars saved for other projects. Organizations pursuing cloudfirst policies can use Rubrik to archive to the cloud, create cloud DR capabilities, or perform cloud-native backup. And with Rubrik’s Polaris SaaS platform, it has never been easier to unify data across data centers and clouds, simplifying operations and governance. DATA
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data, cloud, application, management, software, databases, servers, user
    
Rubrik EMEA

Enabling Digital Transformation in Datacenters and Hybrid Cloud

Published By: Cisco     Published Date: Mar 17, 2017
This paper considers how IT must meet the challenge of devising a datacenter strategy that transforms the datacenter for a multicloud world.
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digital transformation, hybrid cloud, data centers, infrastructure, architecture, operations, cloud applications
    
Cisco

Growth In The Cloud

Published By: Cisco     Published Date: Apr 04, 2014
A Cisco infographic on the predicted growth of the cloud with projections and behavioral predictions until 2017.
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cisco, cloud, data center, growth, predictions, research
    
Cisco

Cisco Global Cloud Index: Forecast and Methodology, 2012–2017

Published By: Cisco     Published Date: Apr 04, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
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cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
    
Cisco

Service Provider's Perspective: Designing the Next Generation Data Center

Published By: NetApp     Published Date: Dec 05, 2016
Here are the five core principles for monetizing your storage like never before and winning more customer applications than ever for your cloud and hosted services. These are your keys to the next generation data center.
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NetApp

IDC: Consider Linux for Datacenter Modernization

Published By: Red Hat     Published Date: Dec 09, 2013
Linux has proven to be a key element for successful datacenter modernization. Red Hat Enterprise Linux delivers cross-architecture standardization to a single operating system (OS) and provides a target platform for migrating mission critical workloads. For more information on Red Hat Enterprise Linux datacenter modernization watch the webinar here.
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idc, red hat, informationweek, industry solutions, webinar, standardization, cloud computing, virtualization
    
Red Hat
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