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Third-Party White Paper by EMA: Managing Business Service Performance in a Virtual Environment

Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, bsm, ecommerce, bpm, workflow, itsm, critical application, cms
    
ASG Software Solutions

Third-Party Product Brief by EMA: ASG-Discovery and Dependency Mapping (ASG-DDM)

Published By: ASG Software Solutions     Published Date: Feb 18, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, bsm, metacmdb, asg ddm, cab, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms
    
ASG Software Solutions

Business-Critical Benefits of Workload Automation, by EMA

Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
ASG Software Solutions

Virtualization Sanity Check: Stopping the Sprawl with Complete IT Visibility

Published By: ASG Software Solutions     Published Date: Feb 23, 2010
Virtualization continues to grow at 20 percent or more per year, but it is not expected to overtake existing physical architectures at least through 2010. This white paper examines the unique challenges of virtualization and offers tips for its successful management alongside IT's physical deployments.
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asg, cmdb, virtualization, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions

Archiving and SAP Environments: For Business, IT, and Regulatory Requirements

Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions

Secrets to BSM Success: End-to-End Visibility and Customer Focus

Published By: ASG Software Solutions     Published Date: Feb 23, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions

How about Solving the Change Management Challenge with Discovery and Dependency Mapping?

Published By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm, itil, asg, ddm, cms, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm
    
ASG Software Solutions

CMD transforms wasted time into billable hours with better file and font management

Published By: Extensis     Published Date: May 04, 2008
Integrated marketing communications agency, CMD, has an easy way of tracking the payoff from implementing Portfolio Server and Suitcase Server to manage their digital assets and fonts. It's called more billable hours.
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cmd, extensis, font, website design, server, communications, digital asset management', configuration management
    
Extensis

Your guide to: Tackling the Top 3 IT Service Management Challenges eBook

Published By: ServiceNow     Published Date: Oct 02, 2015
ServiceNow ExpressSM brings together all the great features you need to address these common IT Service Management challenges and more. • Revolutionize request management with a self-service portal and automated routing • Track assets centrally though an integrated CMDB across all IT processes • Make reporting timely and informative with one-click reporting, dashboards and gauges
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ServiceNow

Trust, But Verify: Configuration Management with Data Certification

Published By: ServiceNow     Published Date: Oct 18, 2013
Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.
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configuration management, data certification, product management, servicenow, enterprise it cloud, it cloud company, infrastructure applications, management applications, operational applications, identifying configuration items, defining configuration items, integration, webinar, data quality, it management, application integration, application performance management, customer relationship management, customer satisfaction, customer service
    
ServiceNow

Plan your successful CMDB deployment

Published By: ServiceNow     Published Date: May 14, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
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ServiceNow

How a healthy CMDB helps you to deliver great business service quality

Published By: ServiceNow     Published Date: May 14, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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ServiceNow

Configuration Management and CMDB for Dummies

Published By: ServiceNow     Published Date: May 14, 2019
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration management, how to build and maintain an effective configuration management capability for your organization, use cases, and key milestones on your journey.
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ServiceNow

Plan your successful CMDB deployment

Published By: ServiceNow     Published Date: Oct 22, 2018
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
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cmdb, deployment, management, servicenow
    
ServiceNow

Populate and maintain your CMDB with ServiceNow Discovery

Published By: ServiceNow     Published Date: Oct 22, 2018
Achieving complete visibility into your infrastructure requires reliable configuration data. With a solid plan, you can have a healthy CMDB and provide a foundation for implementing automated discovery. Learn the 4 stages to achieve complete visibility of your infrastructure with reliable data in your CMDB.
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cmdb, servicenow, discovery, infrastructure, data, visibility
    
ServiceNow

How a healthy CMDB helps you to deliver great business service quality

Published By: ServiceNow     Published Date: Mar 13, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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ServiceNow

5 steps to successfully deploying a healthy CMDB

Published By: ServiceNow     Published Date: Mar 13, 2019
A healthy CMDB is a critical tool for maintaining high service availability, helping to prevent service outages and fix them faster when they occur. Get a detailed roadmap for successfully deploying your CMDB with this guide. Get started on the road to improved business service health today.
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ServiceNow

Plan your successful CMDB deployment

Published By: ServiceNow     Published Date: Mar 13, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
Tags : 
    
ServiceNow

Populate and maintain your CMDB with ServiceNow Discovery

Published By: ServiceNow     Published Date: Mar 13, 2019
Achieving complete visibility into your infrastructure requires reliable configuration data. With a solid plan, you can have a healthy CMDB and provide a foundation for implementing automated discovery. Learn the 4 stages to achieve complete visibility of your infrastructure with reliable data in your CMDB.
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ServiceNow

Populate and maintain your CMDB with ServiceNow Discovery

Published By: ServiceNow     Published Date: May 14, 2019
Achieving complete visibility into your infrastructure requires reliable configuration data. With a solid plan, you can have a healthy CMDB and provide a foundation for implementing automated discovery. Learn the 4 stages to achieve complete visibility of your infrastructure with reliable data in your CMDB.
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ServiceNow

The Service Catalog and the CMDB

Published By: newScale     Published Date: Jan 30, 2008
Many organizations implementing ITIL as part of their IT Service Management framework begin with the Configuration Management Database (CMDB). While a CMDB is a key piece of any successful ITIL implementation, there are several traps that are easily fallen into when implementing one.
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change management, cmdb, service catalogue, service catalog, service management, itil, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management, configuration management
    
newScale

Service Catalog and Service Portfolio - Vendor Selection Criteria

Published By: newScale     Published Date: Feb 25, 2009
This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) white paper introduces the Service Catalog and Service Portfolio Management processes and discusses the selection criteria for Service Catalog and Service Portfolio software solutions.Learn more today!
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newscale, itil, cmdb, adoptability, scalability, service marketing, sla, it management, project management, service management
    
newScale

IT Service Management Blueprint: Define Your Services for Fast and Accurate Service Delivery

Published By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure
    
ServiceNow

Five Steps to Successful Data Center Consolidation

Published By: BMC ESM     Published Date: Aug 20, 2009
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
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data center consolidation, it infrastructure, bmc, esm, capacity, cobit, cmdb, networking, servers, spend management, data center design and management
    
BMC ESM

Data Center Consolidation Insight

Published By: BMC ESM     Published Date: Aug 20, 2009
Can consolidating your data center yield long-term savings sufficient enough to warrant the project? There is no doubt. By right-sizing your data center, you can often recoup the project costs in months, not years.
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data center consolidation, consolidation, data center, bmc, cobit, cmdb, networking, convergence, it spending, data center design and management
    
BMC ESM
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