collection agencies

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Analytics and Automation for Telecom Collections Agency Management

Published By: FICO     Published Date: May 11, 2017
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact for good or ill on your success.
Tags : 
customer experience, analytics, risk management, customer interaction service, customer relationship management, customer satisfaction, customer service
    
FICO

Financially Engage Your Patients to Facilitate Higher Collections and Improve Patient Satisfaction

Published By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle pre-service, point of service and post-service to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
Tags : 
healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
    
RelayHealth

FISMA Best Practices: Overcoming Persistent Weaknesses Through Effective Security Compliance

Published By: netForensics     Published Date: Jan 04, 2008
Securing Federal information and systems is an ongoing challenge. By implementing comprehensive security compliance management methods for data collection, retention, monitoring and reporting, federal agencies can successfully demonstrate a sound framework that meets FISMA requirements.
Tags : 
fisma, fisma compliance, information protection, data protection, monitoring, information management, regulations, regulatory compliance
    
netForensics

IBM Analytic Answers for Prioritized Collections

Published By: IBM     Published Date: Jan 02, 2014
Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection expenditures. However, they perceive that advanced analytics requires massive infrastructure changes, expensive software licenses, analytics expertise, long lead times and major upfront capital expenses.
Tags : 
ibm, analytic answers, prioritized collections, collection agencies, debt collection, constrained budgets, constrained resources, the cloud
    
IBM

"Guaranteeing" Compliance: Better Hiring, Better Work Environment, Better Quality Management

Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Are your collectors FDCPA-compliant when they're on the phone with consumers? There are many options available to call centers and collection agencies. In this white paper, we get through the thoughts and opinions and various voices in the industry.
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better hiring, better work environment, better quality management, fdcpa compliancy, better hiring, better quality management, knowledge management, enterprise applications
    
Interactive Intelligence

Recognize the Many Faces of Fraud

Published By: IBM     Published Date: Jul 24, 2012
Detect and prevent fraud by finding subtle patterns and associations in your data. IBM SPSS predictive analytics solutions have proved to be very effective at helping tax collection agencies to maximize revenues by detecting non-compliance more efficiently and by focusing investigations on cases that are likely to yield the biggest tax adjustments.
Tags : 
fraud, business, healthcare, taxes, government, ibm, spss
    
IBM
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