communication management

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Leverage Responsive Process Management for the Communications Industry

Published By: Progress Software     Published Date: Jul 20, 2010
The Responsive Process Management (RPM) Suite from Progress Software enables a high level of operational responsiveness for communications service providers. Faced with a need to gain a competitive advantage and create connections with customers, communications service providers require a flexible, integrated management suite that adapts to shifts in consumer interactions and market conditions in real time. Progress RPM based OSS/BSS solutions meet these challenges without the need for a massive overhaul to existing systems and infrastructure. Download this free whitepaper to learn more about how the communications industry can leverage Progress RPM to achieve operational responsiveness.
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progress rpm brochure, progress software, telecom, progress datasheet, rpm datahsheet, rpm brochure, progress brochure, responsive process management
    
Progress Software

Splunk at Cricket Communications

Published By: Splunk     Published Date: Jul 23, 2012
Cricket Communications Turns to Splunk for Assuring Automated Service Management
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splunk, cricket communications, business intelligence, security, data management, business technology
    
Splunk

Cricket Communications Turns to Splunk for Assuring Automated Service Management

Published By: Splunk     Published Date: Sep 17, 2012
Read this whitepaper to discover how Cricket Communications sought out Splunk for a combined system that monitored and integrated applications, data and operational business intelligence (BI).
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information technology, enterprise management associates, roi, list management, crm, customer relationship management, security, data management
    
Splunk

Wi-Fi Resident Safety Case Study: Benchmark Senior Living

Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Founded in 1997, Benchmark Senior Living is the largest senior living provider in New England. The community in Shelton, Connecticut is just a short drive from the Connecticut coastline—the Split Rock community is home to about 50 assisted living and memory care residents. In addition to being a LEED-certified facility, Split Rock also exemplifies Benchmark Senior Living’s goal to leverage technology to enrich the lives of residents. To that end, the facility incorporates a range of communication technologies to promote engagement with family and the community. Read this case study to learn about how Benchmark Senior Living selected an integrated solution from STANLEY Healthcare and STANLEY Security encompassing emergency call from portable pendants and fixed call points, wander management, environmental monitoring and access control to improve resident's lives.
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healthcare, resident safety, senior living, assisted living, locating system, wi-fi
    
STANLEY Healthcare

Tolly TCO Report

Published By: Avaya     Published Date: Mar 04, 2016
Discover the value of right-sizing IP telephony The Tolly Group crunched the numbers on Avaya IP Office Platform, Cisco Systems Business Edition and ShoreTel Unified Communications Platform to evaluate the Total Cost of Ownership (TCO) for midsized businesses with each solution. See what they found in this report >
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communication, reporting, network management, network performance, best practices, business intelligence, business management
    
Avaya

Full Stack Communications WP

Published By: Avaya     Published Date: Mar 04, 2016
Seize emerging communications opportunities Analyst Dave Michels writes that midsized businesses have opportunities as unique as their challenges, specifically in the communications space where full-stack solutions have created optimization potential. Read the report to learn more >
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communication, reporting, network management, best practices, network performance, network performance management, productivity
    
Avaya

Engagement Everywhere

Published By: Avaya     Published Date: Mar 04, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses >
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technology, business optimization, communications, engagement management, network management, best practices, business intelligence, business management
    
Avaya

The ROI of Sales Compensation Management

Published By: Optymyze     Published Date: Feb 05, 2018
Sales compensation has the potential to be the most effective and responsive aspect of sales performance management. It can lead to: • greater process efficiencies • increased sales and profitability • greater retention of salespeople. A well-designed sales compensation process can help the organization reap tremendous financial benefits. It further contributes to creating a company culture characterized by high productivity, team pride, and easy, dependable communication between management and sales teams. Download this guide to find out the true value of sales compensation management.
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sales compensation management, sales compensation, compensation planning, sales force rewards and benefits, sales force productivity, sales operations
    
Optymyze

Finding The Right Fit: Five Criteria For Evaluating Telecom Management Tools

Published By: CCMI     Published Date: Sep 19, 2012
In this whitepaper, you'll discover the five essential elements to consider when evaluating tools for telecom management.
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information technology, telecommunications, telecom, telecom management, business technology
    
CCMI

Looking Beyond Mobile Device Management

Published By: apperian     Published Date: Apr 13, 2012
This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management.
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apperian, technology, enterprise applications, mobile device, wireless communication, mobile management, mobile data systems, wireless communications
    
apperian

Mobile Apps in the Enterprise: Potentials and Pitfalls

Published By: apperian     Published Date: Apr 13, 2012
With more mobile workers using personal smartphones and tablets to conduct business, 2011 is being heralded as the year of mobile apps in the enterprise. The benefits of mobile apps initiatives will far outweigh the challenges of getting them into the enterprise, in the form of increased work productivity and customer response, analysts say.
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apperian, technology, enterprise applications, mobile device, wireless communication, mobile management, mobile data systems, wireless communications
    
apperian

Retail Forever Transformed: A Quiet Storm Ignited by the iPad

Published By: apperian     Published Date: Apr 13, 2012
This case study focuses on the retail industry and how one of the world's most visible global brands employed a self-service application, powered by Apperian's EASE platform - on Apple iPads in their retail outlets. Learn how Apperian's EASE helps this company deploy and manage their applications for a global user base, in an easy-to-use and easy-to-update manner.
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apperian, technology, enterprise applications, mobile device, wireless communication, mobile management, mobile data systems, wireless application software
    
apperian

Solving Android Multiple Personality Disorder

Published By: apperian     Published Date: Apr 13, 2012
The BYOD demand was initially created by the popularity of the iPhone and the iPad from Apple. Relying on the closed iOS operating environment, these devices presented a fairly straightforward challenge for businesses that wanted to allow access to corporate apps without compromising the security of company data. Read to find out more.
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apperian, technology, enterprise applications, mobile device, wireless communication, mobile management, wireless application software, wireless communications
    
apperian

Providing Reliable, Manageable Power for VoIP Network Wiring Closets

Published By: Tripp Lite     Published Date: May 15, 2018
A Practical Guide to IDF/MDF Infrastructure Implementation Once relegated to early adopters and casual home users, VoIP (voice over Internet protocol) has matured. An essential element of any unified communications (UC) system, it is now the standard method of voice communication in business, education, government and healthcare. If your organization has not already migrated to VoIP, the question is not so much if it will, but when. Cost is the primary driver, since the data network performs double duty by carrying voice traffic as well. VoIP also offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, zoned security, intelligent call routing, disaster recovery, video, teleconferencing, status updates and other advanced features. The transition to VoIP presents a number of challenges, including assessing the ability of your network to handle not only additio
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Tripp Lite

Archive This: Benefits of vendor neutrality in healthcare settings

Published By: GE Healthcare     Published Date: Jun 09, 2015
Medical providers and facilities maintain diverse imaging systems that make management, storage and retrieval challenging. Vendor-neutral archives can address the challenges with central storage facilities, a common interface and simplified access. Learn more in this whitepaper.
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imaging systems, vendor-neutral archives, central storage facilities, vna, pacs, healthcare organizations, data management
    
GE Healthcare

Cloud-based Communications Can Give You the Inside Track

Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Bicycle companies know a thing or two about agility. So when the U.S. division of the legendary Japanese bicycle manufacturer, Shimano, decided to assess its operations, their next move was an easy decision. Management realized it had to improve the speed and dexterity of its communications to remain competitive. After considering their options, they opted for a cloud communications solution that checked off all their requirements for speed, agility and cost consciousness and more. Read more about their results.
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shimano, 8x8, communications, management, operations, cloud
    
8x8 Inc.

TRUSTED SECURITY SOLUTIONS FROM THE OIL RIG TO THE ELECTRIC GRID

Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. That’s why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions

Lifecycle Management is the Key to Successful Unified Communications

Published By: Riverbed     Published Date: Apr 24, 2015
A whitepaper describing application performance management and new opportunities offered by unified communications technology.
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api, unified communications, applications, monitoring, application management, communications, network performance, network performance management
    
Riverbed

Sonic: QSR drives operations into the future with HotSchedules

Published By: HotSchedules     Published Date: Aug 14, 2017
Looking for a more modern approach to employee scheduling and communication, a Connecticut-based Sonic franchisee turned to HotSchedules labor management solution. Read this whitepaper to learn about this Success Story on Sonic.
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HotSchedules

A practical guide to optimizing the care pathway for hospitals

Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE

Entrust IdentityGuard Cloud Services (General)

Published By: Entrust Datacard     Published Date: May 13, 2014
Digital certificates have emerged to serve as the trust foundation for identities, communication, transactions and information security due to their flexibility in terms of deployment and their high level of inherent security. Entrust IdentityGuard Cloud Services provide digital certificate and identity management solutions that bring together all certificate services, tools and security under a single cloud-based service. It’s a simple, strong and easy solution to issue and manage identities through their lifecycle via the cloud.
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entrust, digital certificates, cloud services, identity management, security, it management
    
Entrust Datacard

Bloor Final - Key Business Drivers for UC

Published By: HP Data Center     Published Date: Apr 08, 2009
Unified Communications (UC) aims to unite securely and seamlessly all the different business communications channels that exist in a company. That includes voice, video, data, IM, mobility and the Web etc. This report examines in detail the key industry drivers and benefits that are inspiring large scale enterprises to adopt a Unified Communications strategy.
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business communications, voice, video, data, mobility, industry drivers, unified communications strategy, just in time
    
HP Data Center

Connect with your customers: The Art of Building Enduring Customer Bonds

Published By: Merkle     Published Date: Oct 19, 2012
As media and channels proliferate with the upsurge in digital touchpoints, we have access to massive volumes of customer data. This leads to the personalization of customer interactions that drive customer strategy as a business strategy.
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brand experience, customer experience, customer insights, communication management, marketing accountability, roi, data management, customer centricity
    
Merkle

CDW Total Mobility Management Mobile Expense Management

Published By: CDW     Published Date: Oct 10, 2013
CDW’s Mobile Expense Management solution enables organizations to view, integrate and manage mobile communications costs across the entire organization in order to make more informed strategic decisions.
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mobility management, mobile expense management, total mobility, cdw, expense management, mobile expense, historical invoice audit, invoice process
    
CDW

Why Partner With a SAM Provider?

Published By: CDW     Published Date: Nov 05, 2013
As IT infrastructures evolve, the complexity of software assets is constantly increasing, creating headaches for IT pros whose responsibility it is to keep track of it all. In response, many are turning to software asset management (SAM) software. Chances are your organization may already have an asset management product in place that you think is adequate.
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cdw solutions, sam provider, software asset management, sam software, it process, software tco improvement, cio pushback, telecommunications
    
CDW
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