confirguration management system

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Best Practice Insights: ITIL Service Operation

Published By: BMC ESM     Published Date: Nov 06, 2009
This booklet gives an overview of service operation and provides commentary from BMC Software experts. The commentary includes practical guidance as well as real-world examples.
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bmc esm, itil service operation, itil, application management, business service management, confirguration management system, configuration management, service management
    
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