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Forrester TAP: Meet Changing Business Needs With Modern ECM Platforms

Published By: IBM     Published Date: Jan 19, 2017
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms, enterprise content management, enterprise applications, business technology
    
IBM

How to Build a Dream Company

Published By: Bright Horizons     Published Date: Dec 14, 2016
New research has found that being a Dream Company – one that shows it cares about employees, provides them with learning and growth opportunities, and promotes work/life balance – drives retention, engagement, and talent attraction.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons

The Business Benefits of Being a Dream Company

Published By: Bright Horizons     Published Date: Dec 14, 2016
What’s the key to retaining, attracting, and engaging great employees? Research shows that for employers, there’s considerable strategic power in offering people a position in a Dream Company.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons

The Evolution To Real-Time Customer Experience

Published By: Datastax     Published Date: May 15, 2017
The customer is no longer king – she’s ruler, dictator, and autocrat. What’s clear is that the old paradigm of “customer service” is out and the new paradigm of customer experience is in. But companies are being too slow to capitalize on technology to improve customer experience. Read this new commissioned thought leadership paper conducted by Forrester Consulting on behalf of DataStax to learn why real-time data should be driving your customer experience decisions, why customer obsession is an imperative for success, why most companies are still missing the mark with CX, and six key recommendations to get your CX engine running.
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datastax, customer experience, digital, buying initiatives
    
Datastax

Aviva Asia Streamlines System Migration, Reduces Costs with Red Hat

Published By: Red Hat     Published Date: Jan 02, 2018
When Aviva plc, a multinational insurance provider group, acquired Friends Provident International (FPI), it needed to replace FPI’s costly proprietary imaging and bond management workflow system. With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s flexible, cost-effective subscription pricing model. In addition, hosting the new application locally on-premise has improved response times for end users, helping Aviva bring new services to market faster.
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Red Hat

Digital Experience Changes Everything

Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Marketing and technology partners must collaborate as never before in order to delight and engage customers “in the moment.” Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
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digital experience, ibm digital, digital experience software
    
Group M_IBM Q1'18

Resilient Forrester TEI Report

Published By: Group M_IBM Q2'19     Published Date: Apr 08, 2019
IBM provides a security incident response (IR) solution called Resilient that helps its customers address security incidents quickly in an automated and orchestrated manner. IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Resilient. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Resilient platform on their organizations.
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Group M_IBM Q2'19

The Total Economic Impact™ Of Mimecast’s Unified Email Management solution

Published By: Mimecast     Published Date: Jun 22, 2015
Mimecast commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying its Unified Email Management solution.
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unified email management, uem, mimecast, microsoft office 365, email providers, email security, archiving, continuity, data protection, data quality, email archiving, cloud computing
    
Mimecast

Virtualization: Not Just for Big Business

Published By: VMware Dell     Published Date: Jan 31, 2008
A virtualized data center is a more nimble, responsive, and efficient data center. This report discusses the trend towards x86 virtualization and customer benefits, and examines how (in defiance of conventional wisdom) SMB customers have been embracing – and benefiting from – x86 virtualization at about the same rate as larger enterprises.
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gabriel, gabriel consulting, vmware, virtual, virtual server, server, server software, small business, mid-sized business, smb, cost savings, server costs, spend management, smbs, virtual machine, servers, small business networks, server virtualization
    
VMware Dell

How Marketing Operations Management Can Propel Your Customer Intelligence Solutions

Published By: SAS     Published Date: Nov 10, 2014
Learn how marketing operations management can propel your customer intelligence solutions and see how Forrester Consulting has deduced that this can also help your organization save money, while increasing benefits.
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sas, economic impact, customer intelligence, marketing operations management, tei framework, tei methodology, business intelligence, customer relationship management, productivity
    
SAS

Hyperversity Driven by Technical & Cost Differences

Published By: Red Hat     Published Date: Dec 27, 2012
Gabriel Consulting Group’s recent annual x86 Data Center Surveys have shown that the average x86 enterprise customer is using three different hypervisors to virtualize their workloads.
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data center, hypervisors, virtualize, red hat, it management, business intelligence, business technology, cloud computing
    
Red Hat

MSP Achieves Air-Tight Security and Great Work/Life Balance with WatchGuard

Published By: WatchGuard     Published Date: Oct 17, 2012
Learn how STF Consulting used Watchguard to help them develop an easy to implement solution and helped them create multilayered network protection.
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watchguard, utm, unified threat management, it infrastructure, it security, data management, security, business technology
    
WatchGuard

Implementing A Multi-tiered Cloud Strategy

Published By: Glasshouse Technologies     Published Date: Oct 31, 2012
Implementing a multi-tiered cloud strategy offers flexibility for protection required for workloads and cost-savings of inexpensive cloud services. Learn how to execute a unified, infrastructure to enable organizations to make the best of cloud.
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glasshouse, cloud computing, data center, disaster recovery, infrastructure operations, it consulting, business technology, virtualization, infrastructure, infrastructure management
    
Glasshouse Technologies

5 Marketing Metrics You Need to be Monitoring

Published By: LeadMD     Published Date: Mar 04, 2013
This guide outlines the five most important marketing metrics every B2B marketer should focus on, to achieve maximum ROI from Marketing Automation software, in addition to optimizing their lead management process
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marketing metrics, roi, marketing automation, consulting, crm, demand generation, lead management, b2b marketing, reporting, forecasting, marketing roi, marketing analytics, revenue cycle analytics, revenue performance management, lead funnel, business intelligence
    
LeadMD

Email Marketing Can Launch Customer Obsession

Published By: Adobe     Published Date: Nov 02, 2018
Every day, demanding customers, unforeseen competition, and disruptive new technologies hammer home that we have entered the age of the customer, where established business operations no longer work. Yet, most marketing functions still rely on decades-old methods that undermine their ability to create post-digital brand experiences and help their firms become customer-focused. Smart CMOs recognize that it is time to pivot their marketing function around the customer, rather than transactions, sales, their brand, or day-to-day operations. In March 2018, Adobe commissioned Forrester Consulting to evaluate the link between email innovation and customer obsession. To explore this topic, Forrester conducted an online survey with 256 US consumers who use personal email and 260 marketing technology and strategy decision makers at US companies with 500 or more employees. We found that email marketing can provide a way to launch customer-obsessed marketing at organizations. In fact, companies t
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Adobe

Discover Seven Manufacturers’ Secrets of Profitable Growth

Published By: Epicor     Published Date: Apr 04, 2017
Growth is definitely on the agenda for manufacturers, along with avoiding the pitfalls of rapid growth. This was clear in a global survey recently undertaken on behalf of Epicor Software Corporation (Epicor) by MORAR Consulting. Our research identified key factors that growing manufacturers cited as essential to their success, along with risks that manufacturers believe could threaten growth for unprepared businesses. The Epicor “Profitable Growth in Action” eZine features seven manufacturers and the factors they consider critical to their success. Get the eZine to learn how you can help boost your company’s potential for profitable growth.
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erp software, enterprise resource planning software, manufacturing, manufacturing technology, manufacturing software
    
Epicor

Discover the Total Economic Impact™ of Epicor ERP

Published By: Epicor     Published Date: Nov 07, 2017
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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please add tags-- erp software, enterprise resource planning software, cloud, digital. roi
    
Epicor

Discover the Total Economic Impact™ of Epicor ERP

Published By: Epicor     Published Date: Jun 11, 2018
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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Epicor

Seven Manufacturers Secrets of Profitable Growth

Published By: Epicor     Published Date: Jun 11, 2018
Growth is definitely on the agenda for manufacturers, along with avoiding the pitfalls of rapid growth. This was clear in a global survey recently undertaken on behalf of Epicor Software Corporation (Epicor) by MORAR Consulting. Our research identified key factors that growing manufacturers cited as essential to their success, along with risks that manufacturers believe could threaten growth for unprepared businesses. The Epicor “Profitable Growth in Action” eBook features seven manufacturers and the factors they consider critical to their success. Get the eBook to learn how you can help boost your company’s potential for profitable growth.
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erp software, enterprise resource planning software, manufacturing, manufacturing technology, manufacturing software
    
Epicor

Discover the Total Economic Impact™ of Epicor ERP

Published By: Epicor     Published Date: May 21, 2019
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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Epicor

Kundenorientierte Unternehmen mu¨ssen beim Identity Management einen strategischen Ansatz verfolgen

Published By: ForgeRock     Published Date: May 05, 2015
Forrester Consulting ist ein unabhängiges Beratungsunternehmen, das Führungskräfte auf der Basis objektiver Recherchen dabei unterstützt, in ihren jeweiligen Unternehmen Erfolg zu haben. Die Beratungsleistungen von Forrester reichen von kurzen Strategiebesprechungen bis hin zu individuellen Projekten und verbinden den Kunden direkt mit Forschungsanalysten, um speziellen geschäftlichen Herausforderungen mit Experten-Know-how begegnen. Weitere Informationen finden Sie unter forrester.com/consulting.
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software development
    
ForgeRock

Livre blanc de leadership éclairé de Forrester Consulting pour le compte de ForgeRock

Published By: ForgeRock     Published Date: May 05, 2015
Forrester Consulting propose des services de conseil indépendants et objectifs, qui s'appuient sur des enquêtes approfondies et permettent aux dirigeants d'assurer la réussite de leurs entreprises. Qu'il s'agisse d'une simple séance d'orientation stratégique ou de projets sur mesure de plus grande ampleur, les services de Forrester Consulting vous permettent d'entrer en contact avec des analystes spécialisés, qui mettent toute leur expertise à votre service pour vous aider à relever vos défis spécifiques. Pour plus d'informations, consultez le site forrester.com/consulting.
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software development
    
ForgeRock

Email Security Threats: Not Just From the Outside

Published By: Mimecast     Published Date: Feb 13, 2017
Security and risk (S&R) pros have the challenging task of using finite resources (including budget, time, and people) to protect their businesses from every possible attack type. On top of this, S&R pros don’t just need to watch out for threats coming from outside their walls, but must keep an eye on internal threats as well. S&R decision-makers face threats from three groups of insiders – compromised accounts (internal accounts that have been compromised by external attacks), careless misuse (internal policy violators and those who accidentally leak or expose data or systems), and malicious insiders (insiders who purposefully take or misuse data or exploit systems), and they must be prepared for each. In February 2017, Mimecast commissioned Forrester Consulting to evaluate the state of enterprise security readiness for internal email threats.
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email security, internal threats, mimecast, forrester
    
Mimecast

Pure Storage Provided Significant Capital And Operational Savings

Published By: Pure Storage     Published Date: Jan 12, 2016
See how using Pure’s all flash storage in a healthcare environment can literally pay for itself in as little as 9 months! Forrester Research’s Total Economic Impact (TEI) study on how Healthcare organizations are seeing huge cost savings and increased clinician productivity using Pure Storage in their environments. This commissioned study conducted by Forrester Consulting on behalf of Pure Storage covers: • Forrester Research TEI framework and methodology • Analysis of key drivers for healthcare providers and their quantified impact • Summary impact of Pure Storage on these provider environments
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pure storage, flasharray, flasharray storage solutions, healthcare, tei framework, total economic impact, it management, enterprise applications
    
Pure Storage

Forrester Report: Artificial Intelligence with the Human Touch

Published By: Genesys     Published Date: Jun 13, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
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artificial intelligence, customer service, agent productivity, recommendations
    
Genesys
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