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TEI of ServiceNow Customer Service Management

Published By: Service Now     Published Date: Jan 26, 2018
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying ServiceNow Customer Service Management throughout their customer support organization. This study provides a framework for evaluating the potential financial impact of investing in ServiceNow. Download this whitepaper to learn more about how Epicor has transformed with ServiceNow Customer Service Management.
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Service Now

Leading Performing Arts Center increases employee productivity via SharePoint online

Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering, a leading Microsoft SharePoint partner, was engaged to assist a leading Performing Arts Center in implementing an organizational SharePoint intranet to allow them to increase employee collaboration, automate previously manual processes and collaborate more effectively. The organization faced numerous challenges such as document management, legal contract workflow, records retention and labor intensive/error prone manual processes.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering

Community Action Non-Profit uses SharePoint for Grants Management, Timekeeping/HR Records

Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering was engaged to assist a Community Action non-profit in implementing SharePoint to fulfill several organizational requirements they had as well as resolve multiple challenges they faced. Manual paper processes were hindering the organization from being able to efficiently focus on their goal of providing services and strengthening the community to improve the quality of life for residents in their County.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering

Private Equity Firm uses SharePoint for Deal Management

Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering was engaged to assist a Private Equity Firm in implementing a SharePoint deal management system as an additional component to their existing on premise SharePoint server solution. The organization faced multiple challenges in that they did not possess an efficient technology solution that allowed them to manage their deals and associated history. One of the organization’s goals was to create a centralized, easily accessible dashboard interface from which they could rapidly determine the status of a deal as well as manage their deals. Their deal lifecycle had multiple stages depending on whether a deal was New, in a diligence phase, on Hold or Dead.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering

Aviva Asia Streamlines System Migration, Reduces Costs with Red Hat

Published By: Red Hat     Published Date: Jan 02, 2018
When Aviva plc, a multinational insurance provider group, acquired Friends Provident International (FPI), it needed to replace FPI’s costly proprietary imaging and bond management workflow system. With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s flexible, cost-effective subscription pricing model. In addition, hosting the new application locally on-premise has improved response times for end users, helping Aviva bring new services to market faster.
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Red Hat

The Total Economic Impact™ Of Cisco TrustSec Simplified Security Engineering And Reduced Operations

Published By: Cisco     Published Date: Jan 02, 2018
Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Cisco TrustSec software-defined segmentation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco on their organizations. To better understand the benefits, costs, and risks associated with TrustSec, Forrester interviewed four customers that had deployed TrustSec. The TrustSec software-defined segmentation solution simplifies the provisioning and management of highly secure access to network services and applications. Unlike access control mechanisms that work on network topology, TrustSec policies use logical grouping. Highly secure access is consistently maintained even as resources are moved in mobile and virtualized networks. A more detailed description of TrustSec is available on the Cisco TrustSec Overview page in this document.
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Cisco

3 Things You Need to Know Before Hiring an IT Consultant

Published By: Frontier Communications     Published Date: Dec 29, 2017
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the resources to bring on a full-time team member? The answer could lie in temporary consulting. If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
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Frontier Communications

ROI Report: Cost Savings & Benefits of Using Polycom Voice Solutions with Office 365 Cloud PBX

Published By: Polycom     Published Date: Dec 18, 2017
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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forrester, microsoft, polycom, communication integration, voice solutions, office 365, cloud pbx
    
Polycom

Forrester Analyst Paper: Hybrid cloud: Obvious reality or conservative strategy analyst paper

Published By: Red Hat     Published Date: Dec 15, 2017
Red Hat commissioned Forrester Consulting to evaluate cloud migration strategies of organizations by surveying 272 respondents and doing 4 interviews with cloud migrators at enterprises all over the world. Private cloud is still very much in the mix for enterprises actively migrating existing workloads to the public cloud. Read this paper to learn about their migration methods weighing criteria like cost and performance optimization, flexibility, speed, and methods for mitigating disruption.
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Red Hat

ROI Report: Cost Savings & Benefits of Using Polycom Voice Solutions with Office 365 Cloud PBX

Published By: Polycom     Published Date: Nov 30, 2017
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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forrester, microsoft, polycom, communication integration, voice solutions, office 365, cloud pbx
    
Polycom

Forrester Report: Plan to Fail, Fail to Plan

Published By: ForeScout     Published Date: Nov 16, 2017
"Cyberattacks on Internet of Things (IoT) and operational technology now expose businesses to greater risk. But, with all the security technology available today, we asked ourselves the question, why do they keep happening? ForeScout commissioned Forrester Consulting to see if organizations can adequately and accurately secure their networks with the rise of IoT-connected devices. Read the Report to learn more about the findings.
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ForeScout

Aviva Asia Streamlines System Migration, Reduces Costs with Red Hat

Published By: Red Hat     Published Date: Nov 08, 2017
With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s flexible, cost-effective subscription pricing model. In addition, hosting the new application locally on-premise has improved response times for end users, helping Aviva bring new services to market faster..
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system migration, proprietary imaging, bond management workflow system, enterprise solutions, open source technology
    
Red Hat

Discover the Total Economic Impact™ of Epicor ERP

Published By: Epicor     Published Date: Nov 07, 2017
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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please add tags-- erp software, enterprise resource planning software, cloud, digital. roi
    
Epicor

Discover the Total Economic Impact™ of Epicor ERP

Published By: Epicor Software Corp     Published Date: Nov 07, 2017
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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manufacturing information systems, erp software, epicor erp, digital transformation, total economic impact
    
Epicor Software Corp

The Total Economic Impact of Sage X3

Published By: Sage People     Published Date: Nov 02, 2017
Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting.
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workflow software, performance indecator, monitor and analyse performance, enterprise resource planning, financial management services, business transformation, competitive/swot analysis, small business accounting
    
Sage People

Collect, correct and correlate: CECL standards and the need for data

Published By: Fiserv     Published Date: Oct 27, 2017
With the recent Financial Accounting Standards Board vote to proceed and the final Accounting Standards Update now published, the Current Expected Credit Loss (CECL) standards remain top of mind for the C-suite in financial institutions. Now is the time to begin the steps for developing a data preparation plan for CECL.
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cecl compliance, cecl consulting, allowance for loan loss calculator, fasb, cecl, current expected credit loss, alco, reserve
    
Fiserv

Preparing for new credit loss standards

Published By: Fiserv     Published Date: Oct 27, 2017
With the recent Financial Accounting Standards Board vote to proceed and the final Accounting Standards Update now published, the Current Expected Credit Loss (CECL) standards remain top of mind for the C-suite in financial institutions. Even though the official adoption deadline has been pushed back to after December 2019, financial institutions should take actions today to help prepare for the new rules. Data is a great place to start.
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cecl compliance, cecl consulting, allowance for loan loss calculator, fasb, cecl, current expected credit loss, alco, reserve
    
Fiserv

The Impact of CECL and Financial Institution Readiness

Published By: Fiserv     Published Date: Oct 27, 2017
" The Impact of CECL and Financial Institution Readiness When it comes to CECL compliance, top financial consultants agree that extensive amounts of historical data, including different lengths of portfolio histories, will be needed. In addition, this research reveals that a majority of financial institutions do not understand how their risk management methodology needs to change. Nor do they comprehend the impacts of the changes that will need to be made to calculate Allowance for Loan and Lease Losses (ALLL). This represents a significant opportunity for top-tier consultancies to provide valuable thought leadership and guidance now, before financial institutions find themselves scrambling to meet the new standard. Learn more in our survey results."
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cecl compliance, cecl consulting, allowance for loan loss calculator, fasb, cecl, current expected credit loss, alco, reserve
    
Fiserv

7 Key Questions to Ask When Selecting an Incident Response Service Provider

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
SecureWorks provides an early warning system for evolving cyber threats, enabling organisations to prevent, detect, rapidly respond to and predict cyber attacks. Combining unparalleled visibility into the global threat landscape and powered by the Counter Threat Platform — our advanced data analytics and insights engine —SecureWorks minimises risk and delivers actionable, intelligence driven security solutions for clients around the world.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

2017 State of Cybercrime Report

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
Cybercriminals can be goal-driven and patient, and they often have a singular focus, plenty of time and access to vast, modern technical resources. Both organized and forum-based criminals are working constantly to find innovative and efficient ways to steal information and money with the lowest risk to their personal freedom. If we wish to stay “one step ahead” of the threats detailed in this report, awareness of online criminal threats, techniques and markets is our best defense.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

Balancing Security Investments - The Challenge of the Modern UK Enterprise

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
Achieving and maintaining a high level of information security requires information security professionals with robust skills as well as organisational, technical and operational capabilities. The gap between intent and ability to be secure is evident in our sample of UK large enterprises. Deficient companies will only close that gap when they acquire the necessary capabilities. Some of these capabilities can be purchased as information security tools or application solutions, but it is more prudent for an organisation to consider acquiring these capabilities through a service arrangement with a dedicated security services partner.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

Cloud Security - A Shared Responsibility Model

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
Despite long-standing concerns captured in a myriad of surveys, security in the cloud has progressed to a more practical and achievable level. The cloud represents a shared security responsibility model whereby that responsibility is split between the Cloud Service Provider and the cloud customer. For organisations moving some or all of their applications and data to the cloud, acceptance of this model clears the way to more thoughtful consideration for how security can and should be architected — from the ground up. As a result, IT and IT Security leaders now have a much clearer trajectory to support their business operations in the cloud in a secure manner.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

Securing the Enterprise 5 Pragmatic Steps to Security

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
Finding a strategic partnership with a trusted security expert that can assist you in all the aspects of information security is vital. SecureWorks is a market leader in security that can close the security gap in organisations by evaluating security maturity across an enterprise, help define security strategies and implement and manage security program plans. We are a true strategic partner that can help a CISO embed security at all levels of the organisation.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

4 Common Questions Asked of Our Security and Risk Consultants

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
The SecureWorks Security and Risk Consulting practice provides expertise and analysis to help you enhance your security posture, reduce your risk, facilitate compliance and improve your operational efficiency.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017

Technical Testing - Which Assessment is Right for Me

Published By: Secureworks ABM UK 2017     Published Date: Oct 23, 2017
Technical Tests are designed to cover specific services. Each security test has its own objectives and acceptable levels of risk. There is not an individual technique that provides a comprehensive picture of an organisation’s security when executed alone. A qualified third party can work with you to determine what combination of techniques you should use to evaluate your security posture and controls to begin to determine where you may be vulnerable.
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cyber security, cyber security framework, data security, firewall, general data protection regulation, incident and problem management, information security, intrusion detection
    
Secureworks ABM UK 2017
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