consumer management

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Consumer Loss Barometer

Published By: KPMG     Published Date: Oct 15, 2019
Consumers have become more educated about the value of data and cyber risks associated with it. As consumer awareness increases so does their expectations of trust and digital security. Read now KPMG's report Trust in the time of disruption to understand the cybersecurity gap that exists between consumers and organisations, and what asset management and financial services firms as a whole can do to close the trust gap.
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KPMG

THE CMO CLUB SOLUTION GUIDE: CONSUMER-FIRST MARTECH

Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Every company markets to consumers differently. From call centers to emails to apps and aggregator sites, orchestrating a relationship marketing strategy requires a bespoke collection of marketing technologies. Marketers have the budgets to spend on CRM, email, mobile and data management, but fitting these capabilities together and ensuring they work with legacy business systems is not easy.
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Selligent Marketing Cloud

The New Productive Workplace: Mobile Resource Strategy in Midsize Firms

Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
The widespread use of mobile devices — smartphones and tablets — provides anytime, anywhere computing and communications resources for individuals worldwide. Both smartphones and tablets have made the transition from a personal resource, acquired and supported by consumers, to a professional resource, provided and supported by employers. For midsize firms around the world, those with 100–999 employees, mobile resources play a key role in improving workplace productivity as well as allowing greater flexibility in how and where work is done. New collaboration resources also allow staff in different locations to work together as efficiently and effectively as staff in the same office. The challenge for IT management is how best to coordinate the different collaborative and mobile resources and provide secure management of mobile devices and collaboration tools while enhancing workforce agility and productivity.
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Hewlett Packard Enterprise

DocuSign for Sales and Sales Operations

Published By: DocuSign     Published Date: Mar 23, 2016
Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With eSignature & Digital Transaction Management (DTM) solutions from DocuSign you can provide that experience, allowing customers to transact with you on their terms while reinforcing your modern reputation.
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DocuSign

The Mobility Quandary: Balancing Mobile Workforce Productivity with Security

Published By: VMware     Published Date: Feb 24, 2017
The pace of business is faster than ever before. Due to the rapid adoption of cloud and mobile computing, driven by consumerization, operational needs, and security requirements, ESG believes that Identity and Access Management (IAM) is undergoing a profound transition. Download this ESG whitepaper to learn why organizations should combine Identity and Access Management (IAM) and Enterprise Mobility Management (EMM) solutions to adapt to the influx of workforce mobility without interfering with user experience or compromising security.
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VMware

Forrester EMSS

Published By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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Adobe

10 Things IT Administrators Need to know about Android for work

Published By: MobileIron     Published Date: Mar 02, 2015
The Android platform has quickly established itself as a dominant mobile OS for consumers. However, enterprise IT has been slower to adopt Android broadly due to lack of Enterprise Mobility Management capabilities in Android and fragmentation. But the recent release of Android Lollipop reduces fragmentation and when combined with MobileIron enterprise mobility management (EMM) solutions, gives IT the tools needed to easily manage and secure apps and content on all types of Android devices. This will accelerate adoption of Android devices within the enterprise.
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android, apps, vpn, work, multiple devices, emm
    
MobileIron

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Jul 16, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Management Experience

Published By: CA Technologies     Published Date: Jul 16, 2014
This paper focuses on the changing demands from consumers and how the right IT Management Solution can help.
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it service management, changing consumer demands, consumer experience, byod, saas, mobile computing, enterprise software, web service management
    
CA Technologies

Spar Success Story

Published By: Adobe     Published Date: Nov 07, 2013
SPAR Austria Information and Communication Services taps powerful content management and publishing capabilities in Adobe Experience Manager to enhance digital marketing strategies
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adobe, spar, business services, integrated online experiences, spar austria, leading food retail, household consumer goods, multichannel marketing strategy
    
Adobe

The Future of IT: From Chaos to Service Automation

Published By: ServiceNow     Published Date: Oct 18, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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technology, service automation, it workload, it infrastructure, service consolidation, it globalization, managing service relationships, consumerized service experience
    
ServiceNow

Social Media and Business Intelligence: Creating the Integrated Customer Hub

Published By: Oracle     Published Date: Aug 08, 2013
As social media use has grown, an urgent need has emerged to correlate the information generated through social data with existing consumer information, and integrate it with sophisticated data management systems. This white paper describes how organizations can blend social insights with more-traditional data in an integrated customer data hub to optimize social strategies and create outreach efforts, new products, and campaigns grounded in real-time, repeatable, automated, and scalable analysis.
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social media, business intelligence, customer hub, crm, oracle, knowledge management, data management, business technology
    
Oracle

Forrester Report: Building A Customer-Obsessed IAM Team

Published By: Akamai Technologies     Published Date: Jul 02, 2019
Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the technical skills, business influence, and interpersonal attributes to architect a CIAM strategy and roll it out across functional groups. Read the full report to learn critical considerations to make your CIAM team effective. Report highlights: ? Four essential roles for your CIAM team ? Why sharing and integrating customer data across organization barriers is critical for success ? The most important technical, business, and interpersonal skills to look for in CIAM candidates
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Akamai Technologies

Marketing Strategy For The Mobile Mind Shift

Published By: Adobe     Published Date: Aug 04, 2015
This report introduces Forrester's vision of mobile marketing for marketing leaders and provides specific strategic recommendations for brands dealing with demanding mobile customers.
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brand tactics, branding, consumer mobility, customer experience management, digital marketing, emerging methods, marketing methods, mobile apps
    
Adobe

Accelerate Business Agility with Faster Server Refresh Cycles (German)

Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management soft
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Dell EMC & Intel

API Management: The Key to Improving the Consumer Travel Experience

Published By: Intel® Services     Published Date: Aug 15, 2014
With mobile hitting the mainstream, travel suppliers and intermediaries need to evolve their mobile offerings in order to satisfy the always-connected traveler.
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consumer experience, api management, booking and purchase, datal flow, customer satisfaction, application integration, application performance management, customer interaction service
    
Intel® Services

Successful Network Operations in a Cloud-Centric, Software-Defined World

Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
The advent of cloud computing and software-defined data center architectures for modern application delivery has made networking more sensitive than ever before. Applications in the digital age require networks that can expand and contract dynamically based on consumer demand. Enterprises are implementing software-defined networking (SDN) to deliver the automation required by these new environments, but the dynamic nature of SDN makes network management and monitoring fundamentally more challenging. Network infrastructure teams need monitoring tools that can provide visibility into these new and constantly changing networks. This white paper explores the importance of SDN monitoring and examines a leading example of a solution, CA Performance Management with CA Virtual Network Assurance integration.
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CA Technologies EMEA

Gartner Advice: Say yes to Consumerisation, Security Strategies Revealed

Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
Maintain visibility and control, regardless of device or OS. The consumerisation of enterprise information technology is one of the most significant security concerns today. Gartner's Analyst Ken Delaney explains the impact of consumerisation on enterprise IT.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia
    
Trend Micro, Inc.

The Secrets to Data Protection on Mobile Devices Revealed

Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
Answers to Your Mobile Device Data Protection Questions. The IT landscape is changing quickly, Get expert advice on developing a strategy and learn how your organization can manage security on employee-owned mobile devices.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia
    
Trend Micro, Inc.

Identity as the New Perimeter: Securely Embracing Cloud, Mobile and Social Media

Published By: CA Technologies     Published Date: Jan 08, 2014
Cloud adoption, mobility, social media and the consumerization of IT are transforming many business activities for enterprise employees, partners and customers and eliminating the traditional network perimeter. Organizations have to change how they manage security and user identities if they want to keep their data and applications secure. Read this eBook to discover how a centralized identity and access management service can help you create a new identity perimeter.
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ca technologies, identity, identity management, user provisioning, security, mobile, cloud computing, social media
    
CA Technologies

Identity as the New Perimeter: Securely Embracing Cloud, Mobile and Social Media

Published By: CA Technologies     Published Date: Jan 08, 2014
Cloud adoption, mobility, social media and the consumerization of IT are transforming many business activities for enterprise employees, partners and customers and eliminating the traditional network perimeter. Organizations have to change how they manage security and user identities if they want to keep their data and applications secure. Read this eBook to discover how a centralized identity and access management service can help you create a new identity perimeter.
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ca technologies, identity, identity management, user provisioning, security, mobile, cloud computing, social media
    
CA Technologies
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